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Alcatraz E.R.

$$ - $$$
Shibuya / Harajuku / Ebisu
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2-13-5 Dogenzaka | Harvest Bldg 2F, Shibuya 150-0043, Tokyo Prefecture
Name/address in local language
+81 3-3770-7100
17:00 - 23:00
Closed now
See all hours
Sun - Thu 17:00 - 23:00
Fri - Sat 17:00 - 03:30
More Info
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130 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
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Showing 86: English reviews
Brisbane, Australia
Level Contributor
52 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

This themed bar is not for the light hearted. The food menu will not be to everyones liking, but come with an open mind and you will have a good time. Cocktails are reasonably priced. The upstairs "cells" were extremely hot, but the nurses were quick to offer a helping sponge bath. :-)

Thank Guy B
Philadelphia, Pennsylvania
Level Contributor
139 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
2 of 5 bubbles Reviewed 13 January 2017

This is our second time to this restaurant. First time it was the Fall of 2013. Food and drinks were pretty good, and the atmosphere was really fun. 3 years later we decided to try it out again. Wow. What a change. The menu, the feel, the prices.... all so different, and not for the better. We had to wait... More 

Thank Robert N
Auckland, New Zealand
Level Contributor
40 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 13 January 2017

Go with fun friends. There is a door charge, the drinks are expensive, but the one off experience is worth it. Very easy to locate, on the second floor of a corner building. Its only open until 11pm though so suggest experiencing it and buying 1-2 drinks and then continuing your night. The theme is very confusing as it is... More 

Thank Gee L
Level Contributor
99 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 7 December 2016 via mobile

Awesome concept and interior. Food taste and quality was mediocre. Since you r here, suggest to order the themed food. Drinks was of a smaller portion but good taste. Good to come with friends but not family / kids.

Thank Melliemoo07
1 review
2 of 5 bubbles Reviewed 19 November 2016

this place is not worth it at all!, please don't go! the fee for entrance is not cool, and also you have to pay +10% of the total = tip... not cool at all, the attention is terrible, not scary at all, don't go and waste your money... very disappointing!!!1

Thank Magaly M
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 19 November 2016 via mobile

Ate here some time back with my fiancé and her friend it was the best fun I have ever had at a restaurant. Granted the food is only ok but this is made up for by the amazing and inventive cocktail on offer and is a great atmosphere! A must do if you are in Tokyo

Thank Phillyandlals
Suita, Japan
Level Contributor
14 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 November 2016

I feel this place is more for tourist. This place is more for friends or couples to hang out, have fun and have a great laugh at what they ordered. NOT for families. The place is made to look like a prison. You have waiters in nurse uniform. The music was really loud. Food was...interesting lol My friends and I... More 

Thank vtallmn
Singapore, Singapore
Level Contributor
31 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 15 November 2016

Before going, we were so excited but after I have reach there. It is so quiet and no staff to entertain. Food and drinks are overpriced. Will only visit once and won't return again for sure.

Thank JenJenn2
Ramat Gan, Israel
Level Contributor
44 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 10 November 2016

This restaurant is shocking, ugly, beautiful, and delicious to anxiety. This concludes my opinion about this place. I do not want to expand so i will not ruin the surprise, but this place is a must! One thing I did not like, it is customary not to leave tips in Japan, this restaurant found some original ideas to collect commission... More 

Thank Kobi D
Level Contributor
60 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 9 November 2016

a unique theme very well done, especialy on a top class detailed decor and striking just the right balance so the eating experience isn't tooo off-putting. the menu is well designed and drinks are the best part. the show in the middle was the highlight and did leave us gasping. the food menu isn't great but we ate 'brains for... More 

Thank monalisa22

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    4.5 of 5 bubbles
Dinner, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol
Open Hours
17:00 - 23:00
17:00 - 23:00
17:00 - 23:00
17:00 - 23:00
17:00 - 23:00
17:00 - 03:30
17:00 - 03:30
Location and Contact Information
  • Address: 2-13-5 Dogenzaka | Harvest Bldg 2F, Shibuya 150-0043, Tokyo Prefecture
  • Location: Asia  >  Japan  >  Kanto  >  Tokyo Prefecture  >  Tokyo  >  Shibuya>  > Shibuya / Harajuku / Ebisu
  • Neighbourhood: Shibuya / Harajuku / Ebisu
  • Phone Number: +81 3-3770-7100

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Alcatraz E.R. and other visitors
3 questions
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4 months ago

See all questions (3)

Questions? Get answers from Alcatraz E.R. staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Shibuya / Harajuku / Ebisu

Neighbourhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighbourhood