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The Lock Keeper

) #17 of 24 Restaurants in Radcliffe $ , British,
Pilkington Way, Radcliffe, Bury, England
+44 161 723 3502
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Overview
  • Excellent21%
  • Very good14%
  • Average15%
  • Poor11%
  • Terrible39%
3 days ago
“there are gluten free options”
1 week ago
“ok for kids”
Closed Now
All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Pilkington Way, Radcliffe, Bury, England
Write a Review
Reviews (228)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 228 reviews

Reviewed 3 days ago

we went for lunch, i asked a member of staff if there were gluten free options, she wasn't sure which they were so i had to plough through pages of meals with symbols against them! this should already be done to the n menu. they...More

Thank Clive G
Reviewed 1 week ago

took the grand kids there for a meal the food was crap we will not go there again the staff was ok the food not so good find some where else to eat you will feel better for it

Thank Derrick W
Reviewed 3 weeks ago via mobile

Was looking at our options for a dash out. Looked at TGI Friday and Solitas. But we fancied something more than a burger. Food took 15-20 mins and was really well presented. Great staff and food.

Thank Stephen B
General Manager A, Manager at The Lock Keeper, responded to this reviewResponded 2 weeks ago

Hi Stephen. Thank you for your positive feedback. I will feed your comments back to my team. We look forward to seeing you again in the near future.

Reviewed 17 May 2017

WOAH!!! this pub has SO gone down!!! We used to come here all the time, it was lovely food, and you didnt have to wait. Went in last Saturday, not impressed, had to wait an hour just to order the food, the reason? They had...More

Thank Lynn N
General Manager A, Manager at The Lock Keeper, responded to this reviewResponded 2 weeks ago

Hello Lynn. Thank you for your message. With regards to having more staff, this was not the issue, and neither would it have had any impact on the service times. Simply, we had 2 parties booked in very close to each other in terms of...More

Reviewed 14 May 2017 via mobile

Went to the lock keeper yesterday for a couple of drinks with husband & son we didn't eat there so can't comment on food but staff were pleasant enough and service was great. One member of staff in particular was Jamie who after coming outside...More

Thank ashdawn30
General Manager A, Manager at The Lock Keeper, responded to this reviewResponded 2 weeks ago

Thank you for your comments. I spoke with you on the night, and fed your comments back to Jamie. We hope to see you again soon, when hopefully you will sample our food!

Reviewed 11 May 2017 via mobile

Called in on Thursday 10 May found the chef hadn't turned in , we was given a 50% voucher to come back again, the food is very good in the lock keeper and very reasonable price, and the staff are very helpful, would recommendMore

1  Thank boltonblues
General Manager A, Manager at The Lock Keeper, responded to this reviewResponded 2 weeks ago

Thank you for your comments. I will certainly feed it back to the team. We are a mostly new team here and we have had a few issues over the past few weeks but we feel that we are very much 'there' now. Comments like...More

Reviewed 9 May 2017 via mobile

Looks like they have finally got their act together the new manager is finally sorting this place out after being run into the ground. Terry the manager interacts with his customers accepting all feedback to improve and take on board constructive criticism. The staff have...More

Thank Dorothy D
General Manager A, Manager at The Lock Keeper, responded to this reviewResponded 2 weeks ago

Hello Dorothy. Thank you for your wonderful feedback. I am so proud of the way this team has come together! We have had a few challenges but hopefully we are heading firmly in the right direction. I will feed your comments back to the team....More

Reviewed 6 May 2017 via mobile

Very friendly staff to ensure visit is joyfull. Food was really nice and not to expensive. Very polite and friendly with the toddlers

Thank Rachelblower B
General Manager A, Manager at The Lock Keeper, responded to this reviewResponded 2 weeks ago

Thanks for your comments, Rachel! It is great to see that the effort the team have put in is being recognised. We look forward to seeing you again soon.

Reviewed 5 May 2017

my husband and i went for tea and it was amazing we both had the black and blue steak and it was cooked perfectly we also had the garlic bread with cheese which was yummy thought we could not manage pudding but we gave in...More

Thank Lesley R
General Manager A, Manager at The Lock Keeper, responded to this reviewResponded 2 weeks ago

Hello, Lesley. I'm glad you both enjoyed your meals - the profiteroles are a particular favourite of mine!! Thank you for your lovely feedback.

Reviewed 29 April 2017 via mobile

Not bad cheap enough honestly but wouldn't go back. Ordered mixed grill, small plate too much what we thought was boiled onions! I had sizzler with chicken, onions and peppers wasnt cooked enough,just had better elsewhere!More

Thank d7g
General Manager A, Manager at The Lock Keeper, responded to this reviewResponded 2 weeks ago

Hello there. May I address your comment re 'boiled onions'. Firstly, the onions are cooked in butter then placed on the skillet - it is the juice from the onions that causes the skillet to sizzle. The onions also form a bed to prevent the...More

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Questions & AnswersAsk a question
53phyll
Why have you let your thursday night regulars feel so under valued. Our bill tonight was £70 plus. Can you afford to lose this revenue. Most people at the quiz have vowed not to return because you have made them feel totaly under valued.
9 September 2016|
Answer Show all 2 answers
Response from Estima965 | Reviewed this property |
???????? Like the other answer, WHY have you sent me this ?
0
Votes
terenceball60
the mangers name please.
26 June 2016|
Answer Show all 2 answers
Response from meggiez01 | Reviewed this property |
Graham McCulloch.
1
Vote
Jussy102
Visited here today. Family of 4 Every one else was satisfied. Mine well. ......beef chilli was the smallest portion I have ever seen. Smaller than my 3yr olds kids mea!!!l . Anyone else experienced this? was starving when I got home. Won't ever return
6 March 2016|
Answer Show all 2 answers
Response from jacquisharp21 | Reviewed this property |
Hi Jussy My husband had the chilli a couple of weeks ago. It was a very small portion and the burnt end beef used was awful. Why can't they do a normal mince chilli! Instead of having a straightforward menu they have got a... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly, Groups
Open Hours
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: Pilkington Way, Radcliffe, Bury, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater Manchester  >  Bury  >  Radcliffe
  • Phone Number: +44 161 723 3502
  • E-mail
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