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The Lock Keeper

Pilkington Way, Radcliffe, Bury, England
+44 161 723 3502
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Overview
  • Excellent21%
  • Very good14%
  • Average15%
  • Poor11%
  • Terrible39%
Travellers talk about
“ice cream” (3 reviews)
“play area” (10 reviews)
Open Now
11:00 AM - 11:00 PMAll hours
CUISINES
Bar, British, Pub
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Pilkington Way, Radcliffe, Bury, England
All Details
Write a ReviewReviews (247)
Traveller rating
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1 - 10 of 247 reviews

Reviewed 3 weeks ago

We went to the lock keeper in Radcliffe for a vegan meal and the dish was topped with cooked cheese the gravy was meat gravy and there was butter to put on the jacket potato When staff was alerted to the problem it was taken...More

1  Thank anita s
Reviewed 4 weeks ago via mobile

Always passed the Lock Keeper but decided to pop in for a drink to see what it was like Smaller inside than you imagine but well presented and warm on our visit. Good selection of drinks and the menu looked varied and reasonably priced, would...More

Thank DinnerWithFiona
Reviewed 5 December 2017 via mobile

Get what you pay for really! Average pub food but not expecting much for the price you pay. A lot of choice on the menu and reasonably priced. Ok for a quick bite or cheap meal.

Thank Mollie H
Reviewed 12 November 2017 via mobile

Food was ordered and came out in dribs and drabs,the last main meal was served 25mins after the first meal. Some meals were not what we ordered. Kids meals didnt come out first. No appology or service with a smile. The food was not great,...More

2  Thank Angela K
Reviewed 11 November 2017 via mobile

Absolutely disgusted came in for breakfast on the 11 November and find it completely unacceptable that during the two minutes silence your staff find it acceptable to laugh and joke at the bar with customers. Being a veteran myself after having served 14 years it...More

1  Thank Carl D
Reviewed 7 November 2017

Took my mother and friend for lunch. Service is slow. Food was cold, brought two wrong meals. Had to send back.the next lot was hot but not impressed with it at all. Won't be visiting again.

Thank Susan M
Reviewed 30 October 2017 via mobile

Food on the floor, generally not clean in all areas. I get it's a good pub, however the tables were not clean when seated. Food well not good. Won't be going back sorry.

Thank dorasboots
General Manager A, Manager at The Lock Keeper, responded to this reviewResponded 1 November 2017

Dorasboots, we regret to hear that you had this experience with us. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

Reviewed 12 October 2017 via mobile

Went as a family for lunch. We were there at 11.45. So i had the breakfast. My sister waited til 12 and ordered a main meal. The food was all nice, arrived quickly, was hot, And cooked as required. The 2 meals for £10.00 section...More

Thank MrsHen3
General Manager A, Manager at The Lock Keeper, responded to this reviewResponded 1 November 2017

Dear Mrshen3, we are so pleased you enjoyed your visit to Lock Keeper! Thanks again for the recommendation, and have an amazing day!

Reviewed 5 October 2017 via mobile

Just called for a quick drink and food with friends all I can say is that this is very average food was ok drinks where fine staff where ok average place with an average bill

Thank Dennisandsilva
General Manager A, Manager at The Lock Keeper, responded to this reviewResponded 1 November 2017

Hi Dennisandsilva, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. However we thank you for the pointers that we can take to improve.

Reviewed 2 October 2017 via mobile

All day I was thinking about a nice Sunday roast dinner, I should have gone somewhere else. To start with starters and mains came together, so roast was not hot when I got to it, the meat was more fat than beef. I asked for...More

Thank Victormoz
General Manager A, Manager at The Lock Keeper, responded to this reviewResponded 1 November 2017

Hi Victormoz, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly on 001617233502 when you have a chance. Thank you, and we look forward to hearing from you.

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Ask a question
Questions & Answers
debbiedoodaah
30 July 2017|
Answer
Response from baz1960 | Reviewed this property |
Sorry no idea.
0
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53phyll
9 September 2016|
AnswerShow all 2 answers
Response from Estima965 | Reviewed this property |
???????? Like the other answer, WHY have you sent me this ?
0
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terenceball60
26 June 2016|
AnswerShow all 2 answers
Response from meggiez01 | Reviewed this property |
Graham McCulloch.
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, British, Pub
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Groups
Open Hours
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: Pilkington Way, Radcliffe, Bury, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater Manchester  >  Bury  >  Radcliffe
  • Phone Number: +44 161 723 3502
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