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Paco's Restaurant

Gibside Arms Hotel Front Street | BEST WESTERN PLUS Gibside Hotel, Whickham NE16 4JG, England
+44 191 488 9292
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Overview
  • Excellent75%
  • Very good16%
  • Average1%
  • Poor5%
  • Terrible3%
Travellers talk about
“cod” (4 reviews)
“ribeye steak” (4 reviews)
Restaurant Hours
CUISINES
British
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Gibside Arms Hotel Front Street | BEST WESTERN PLUS Gibside Hotel, Whickham NE16 4JG, England
Write a Review
Reviews (55)
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1 - 10 of 55 reviews

Reviewed 26 April 2017 via mobile

We had a fantastic Easter Sunday lunch. The waiting staff were really nice and tuned onto my kids needs - extra gravy and Yorkshire puds! You will pay slightly more than some local places but it was well worth it for the extra service and...More

Thank Donna022
Reviewed 2 February 2017

Four of us visited Paco's last night and we all thoroughly enjoyed our meals. We ate off the set menu. £14.95 for two courses and definitely worth the money. The standard of food was very high and the staff were efficient too. Recent pub meals...More

Thank Valerie M
Joy B, Manager at Paco's Restaurant, responded to this reviewResponded 4 February 2017

Thank you for reviewing our restaurant. We are pleased that you enjoyed your meal and hope to see you again soon. Kind regards Joy

Reviewed 5 November 2016 via mobile

Friday night Only us two in the restaurant More staff than customers, so should get it right They got it completely wrong 1 pate, no balsamic please ordered, 1 pate with balsamic delivered 1 steak medium ordered, 1 steak burnt delivered I cod ordered, 1...More

2  Thank 2nunn
Joy B, Manager at Paco's Restaurant, responded to this reviewResponded 7 November 2016

Thank you for reviewing our restaurant. I am sorry that you were disappointed with your meal. I will investigate this as although Paco has retired, he did not cook the food and our team of chefs as all the same. Once again apologies and I...More

A TripAdvisor Member
93
Reviewed 23 October 2016 via mobile

Pacos is a hidden gem in Whickham and often very quiet which is a shame because the food is of very high quality and reasonably priced for a hotel restaurant. Staff are very attentive and friendly. Highly recommend for couples for a quiet romantic meal.

Thank A TripAdvisor Member
Joy B, Manager at Paco's Restaurant, responded to this reviewResponded 24 October 2016

Thank you for your kind review. I am pleased that you enjoyed your meal and look forward to seeing you again soon. Kind regards Joy

Reviewed 22 October 2016 via mobile

Staying in the Gibside Hotel it made sense to to try the in house Paco's restaurant. Had the hot salmon starter which was freshly cooked and very tasty, followed by the Oven baked Cod on a pea risotto. I know 2 fish dishes but both...More

Thank Chris H
Joy B, Manager at Paco's Restaurant, responded to this reviewResponded 24 October 2016

Thank you for taking the time to review our restaurant. We are pleased that you enjoyed your meal and look forward to welcoming you back soon. Kind regards Joy

Reviewed 7 October 2016

Lovely meal in a comfortable restaurant, we had hammock terrine and seared tuna to start followed by rib eye steak cooked rare and blade of beef with horseradish mash. The service was excellent and staff attentive, the restaurant was quiet but we were told its...More

Thank swankyswirls
Joy B, Manager at Paco's Restaurant, responded to this reviewResponded 8 October 2016

Thank you so much for taking the time to review our Restaurant and for your kind comments. I am pleased that you enjoyed your meal and we hope to see you again soon. Kind regards Joy

Reviewed 25 September 2016 via mobile

The night started with welcoming staff, we then enjoyed our starter followed by the main meal. We had plenty of time in between both course's and drinks were offered at all times. The meals are good sizes so there was no room for sweets, we...More

Thank machinbrrym
Joy B, Manager at Paco's Restaurant, responded to this reviewResponded 27 September 2016

Thank you for your kind comment and we are so pleased that you enjoyed your meal. We look forward to seeing you again soon. Kind regards Joy

Reviewed 23 August 2016

This is a nice restaurant for a special occasion or just a nice night out with the girls or boys.I found the food to be very nice. They do a great steak too.the gibside arms is a beautiful hotel and my nice is getting married...More

Thank Lynn C
Joy B, Manager at Paco's Restaurant, responded to this reviewResponded 25 August 2016

Thank you for taking the time to review our restaurant. We are pleased that you enjoy dining with us and look forward to seeing you again soon Kind regards Joy

Reviewed 11 August 2016

We have gone to Paco's regularly over the years whether it be Christmas day, Sunday lunch or for a family celebration and have never had a bad experience. The staff are so friendly and welcoming and the food is amazing - I always struggle to...More

Thank Kathryn U
Joy B, Manager at Paco's Restaurant, responded to this reviewResponded 13 August 2016

Thank you for taking the time to review our restaurant and we are so pleased that you always enjoy your meals. Kind regards Joy

Reviewed 16 June 2016 via mobile

Loved this place . Definitely be back xx great atmosphere lovely staff and great food what more do you want????

Thank Joanne H
Joy B, Manager at Paco's Restaurant, responded to this reviewResponded 16 June 2016

Thank you so much for reviewing our hotel and for your kind comments. We look forward to welcoming you back soon. Kind regards Joy

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Questions & AnswersAsk a question
Has anyone visited this restaurant since Paco retired ? He WAS the restaurant and always had high standards . My friends and I are wary of visiting in case it's not as good ! ?
16 October 2016|
Answer
Response from Joy B | Property representative |
The restaurant is still of a high standard. Food excellent and a very warm welcome. Don't be worried you will enjoy your meal
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Dinner, Lunch
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Wheelchair Accessible
Good for
Groups, Romantic, Special Occasion Dining, Business meetings, Child-friendly
Location and Contact Information
  • Address: Gibside Arms Hotel Front Street | BEST WESTERN PLUS Gibside Hotel, Whickham NE16 4JG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Whickham
  • Phone Number: +44 191 488 9292
  • E-mail
  • This restaurant is at Best Western Gibside Hotel
Description
Set in the attractive and modern Gibside Hotel, close to Newcastle-upon-Tyne, Paco���s Restaurant offers an elegant setting suitable for any occasion. Decorated in a modern classic style, Paco���s is welcoming and comfortable with an earthy colour palette of deep reds and warm browns complemented by feature wallpaper, French candelabra-style light fittings and deep leather bucket seats which invite diners to linger over coffee or a digestif after their meal. Alongside an a la carte menu, the chef presents specialities to showcase Paco���s high standard of cuisine which takes inspiration from typical French and British dishes for a hearty but refined dining experience accompanied by a varied and extensive wine list.
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