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Los Aluxes Bacalar Restaurant

Avenida Costero Bacalar 69, Bacalar 77930, Mexico
+52 983 834 2817
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Overview
  • Excellent37%
  • Very good32%
  • Average15%
  • Poor6%
  • Terrible10%
Travellers talk about
Closed Now
All hours
CUISINES
Mexican, Seafood, International
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Avenida Costero Bacalar 69, Bacalar 77930, Mexico
All Details
Write a ReviewReviews (399)
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1 - 10 of 77 reviews

Reviewed 3 weeks ago

The location has a great view. The food was okay, nothing to brag about. One thing that i disliked was that the security guard told me and my husband that we can only enter the restaurant if we can spend $200.00 pesos or more, per...More

Thank Feliz P
AluxesBacalar, Marketing at Los Aluxes Bacalar Restaurant, responded to this reviewResponded 1 week ago

Hello Feliz We greatly appreciate your comment. It is very important to mention that you have a minimum consumption to make use of our areas. Thank you very much for your visit, we hope you visit us again. Best regards

Reviewed 8 January 2018

the food is average good, not tasty, coffee is bad, service is very slow, you need to chase waiters to be served.

Thank Federico C
AluxesBacalar, Marketing at Los Aluxes Bacalar Restaurant, responded to this reviewResponded 1 week ago

Hello Federico thank you very much for your comment we will take into account. Best regards

Reviewed 2 January 2018

This restaurant really needs to decide if it wants to be open to the public or just its guest. If the former, then they need to be consistent with when the public can come and, more importantly nice about it. Different members of our group...More

Thank YOY1
AluxesBacalar, Marketing at Los Aluxes Bacalar Restaurant, responded to this reviewResponded 1 week ago

Hello YOY1 Thank you for your comment, we want to inform you that it is a private and exclusive place. Guests are given preference to have more privacy and those who are going to eat are given a time from 12:00 pm onwards to enjoy...More

Reviewed 30 December 2017 via mobile

We spent a lovely afternoon in Los aluxes. We came for lunch and had the opportunity to use the decks and the swings, and no one really cared about it.

Thank tomer r
Reviewed 24 August 2017 via mobile

Me and my family went to eat at this restaurant! Its ok but not the best food! And the mosquitos are so bad!! Me and my kids had so many bumps! If you come bring your repellant!! The back is beautiful it leads to the...More

Thank MyriamFK
AluxesBacalar, Marketing at Los Aluxes Bacalar Restaurant, responded to this reviewResponded 26 September 2017

Hi MyriamFK Thank you very much for your visit. The mosquitoss are very annoying but part of nature. Super great the repellent. Los Aluxes is a hotel too. We look forward to staying with us Thanks for your comment, come back soon!

Reviewed 15 August 2017

No complaints about the food, drinks or service - - all actually pretty good. but the non-guest lagoon access policy is silly - - there were no guests whatsoever using the lagoon facilities for at least an hour prior to it being opened up to...More

Thank KAP
AluxesBacalar, Marketing at Los Aluxes Bacalar Restaurant, responded to this reviewResponded 26 September 2017

Hi KAP Only guests have unlimited access to our lagoon area. Commensal have after fourteen hours, by hotel policies. But we will keep your comment in mind. Thanks for your visit

Reviewed 10 August 2017 via mobile

They keeping us waiting 30 minutes for a table, and when we got in there were plenty of tables available. Food is terrible and too expensive for its quality and presentation. There are far better places to eat with the same or better view than...More

Thank rocandio
AluxesBacalar, Marketing at Los Aluxes Bacalar Restaurant, responded to this reviewResponded 26 September 2017

Hi Rocandio Thank you very much for your visit. The tables you saw were probably reserved. And we will work on the menu Thank you for your comment.

Reviewed 6 June 2017 via mobile

The breakfast menu is very limited and not competitive with other options in Bacalar. The restaurant has a policy which impedes non-guests to access the lagoon before 12-13:00 in order to allow guests to enjoy the dock privately. I believe this is a somewhat limited...More

1  Thank Erick A
Reviewed 27 April 2017

The location and view cannot be beat as the view of Bacalar is spectacular. The food service is however very slow. We dined in the evening and had a late lunch.

Thank Marcia K
Reviewed 24 April 2017

Everything is delicious! And liked the fact that they dont let anyone enter the places, since here is where the famous swings at the lagoon are, and everyone was trying to get a photo here(we came during mexican holidays). Had the mole degustacion, cochinita pibil...More

Thank Cristina F
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Questions & Answers
Dani O
7 April 2017|
Answer
Response from Angelo E |
Por supuesto, para la comodidad de ustedes, contamos con esa modalidad de pago. Saludos los esperamos.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$19
Meals
Drinks, Lunch, Dinner, Brunch
Restaurant features
Takeout, Validated Parking, Television, Outdoor Seating, Seating, Waitstaff, Parking Available, Street Parking, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi
Good for
Child-friendly, Romantic, Special Occasion Dining, View, Kids, Local cuisine
Open Hours
Sunday
11:30 AM - 7:30 PM
Monday
11:30 AM - 7:30 PM
Tuesday
11:30 AM - 7:30 PM
Wednesday
11:30 AM - 7:30 PM
Thursday
11:30 AM - 7:30 PM
Friday
11:30 AM - 9:00 PM
Saturday
11:30 AM - 9:00 PM
Location and Contact Information
  • Address: Avenida Costero Bacalar 69, Bacalar 77930, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Bacalar
  • Phone Number: +52 983 834 2817
  • E-mail
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