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Wine Connection Deli & Bistro at Central Phuket

$$ - $$$
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74-75 Moo 5, 1st Fl., Central Festival Phuket Mall, Vichitsongkram Rd | 1 Sivadon Building, 1st Floor Unit 5, 10th Floor Unit 1005-1006, Phuket Town, Phuket 83000, Thailand
Name/address in local language
+66 76 307 064
Website
Today
11:00 - 23:00
Closed now
See all hours
Hours:
Sun - Sat 11:00 - 23:00
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184 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Northampton, United Kingdom
Level Contributor
74 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Food is always pretty good & standard here. However there are very many problems with the service: * Many different people take orders & bring food. * Food runner that brings wine does not know what wine he has, so if people have ordered different wines we just have to guess which is which (this is atrocious for a wine... More 

Helpful?
Thank adam_and_amy_drew
Wine C, Manager at Wine Connection Deli & Bistro at Central Phuket, responded to this review

Hello adam_and_amy_drew, Thank you for your feedback regarding your experience at Wine Connection. Please accept our sincerest apologies regarding the unsatisfactory customer service by our staff. We will investigate further regarding your complaint and won't let it happen again. Should you have any further feedback, please feel free to email us at customerservice@wineconnection.com. Once again, we do apologise and we... More 

Negombo, Sri Lanka
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I lived about a year on Phuket and there was a great place to go dinner - Wine Connection Deli & Bistro. Rich menu and great food. A place not to miss if you miss European food in Thailand.

Helpful?
Thank RuslanLupascu
Wine C, Manager at Wine Connection Deli & Bistro at Central Phuket, responded to this review

Hello RuslanLupascu, Thank you for supporting Wine Connection. We are happy to know that we deliver at all times in terms of a great menu and delicious food. We hope to see you back again soon! More 

Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

has a few non-spicy dishes for kids. Wide selection of food. Familiar menu, with dishes with Thai twists. Codfish fusion dish was tasty, and the toddler liked it.

Helpful?
Thank Dave T
Wine C, Manager at Wine Connection Deli & Bistro at Central Phuket, responded to this review

Dear Dave T, Thank you for reviewing us. We are happy to know that you and your whole family enjoyed dining at Wine Connection. We hope to see you back again soon! More 

Brisbane, Australia
Level Contributor
86 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Wine Connection is usually a safe bet as the various outlets are quite consistent in their food and service. Wine Connection in Central Shopping Centre sets the highest of standards that others can only hope to achieve. The menus are very clean and in good condition. The food is presented very well and our meals were spot on. The Spicy... More 

Helpful?
Thank Warren D
Wine C, Manager at Wine Connection Deli & Bistro at Central Phuket, responded to this review

Dear Warren D, Thank you for coming to Wine Connection. We are happy to know that we deliver at all times in terms of great customer service, food and over all hygiene and presentation. We will take your comments and suggestions regarding the timing of food service into consideration for improving the dining experience at our restaurants, hope to see... More 

Darwin, Australia
Level Contributor
250 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Love Thai cuisine when in Phuket but sometimes you want a more European cuisine and red wine. The menu is not extensive but it is quite good. Wine offered was very good. A well presented restaurant with quality dishes. Phuket Town also offers a more relaxed atmosphere, making it a good experience.

Helpful?
Thank Tony W
Wine C, Manager at Wine Connection Deli & Bistro at Central Phuket, responded to this review

Hello Tony W, Thank you for reviewing us! We hope to see you again soon! More 

Vaasa, Finland
Level Contributor
42 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 16 February 2017

Wine Connection is the place you have to visit during your staying in Phuket. Great place to have a stop for eating or just having a glass of wine.

Helpful?
Thank Marika H
Wine C, Manager at Wine Connection Deli & Bistro at Central Phuket, responded to this review

Hello Marika H, Thank you for reviewing us! We hope to see you back at Wine Connection again soon! More 

Level Contributor
30 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 13 February 2017 via mobile

Visited yesterday for Dinner, running out of time do went to Wine Connections restaurant because it has all pre-prepared food so basically not much waiting time. Pasta, Fish & chips, Mushroom soup all good taste. They have good selection of Wines, got red wine bottle suggested by their wine cellar staff so all good. However, cleaning of seating sofas was... More 

Helpful?
Thank ganeshmathur
Wine C, Manager at Wine Connection Deli & Bistro at Central Phuket, responded to this review

Dear ganeshmathur, Thank you for coming to Wine Connection. We are happy to know that we deliver at all times in terms of great customer service, a nice wine selection and delicious food with value for money prices. Apologies regarding the cleanliness of our seats at the restaurant. We have noted your comments and will see that they are cleaned... More 

Level Contributor
26 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 24 January 2017 via mobile

This was unfortunately not a good experience. It took some time to get a table but even longer to get the menu and the possibility to order. We had two hungry children that made it even worse to see that they used most of the staff to seat people instead of attending to those already there. Once we got the... More 

Helpful?
Thank Beathe W
Wine C, Manager at Wine Connection Deli & Bistro at Central Phuket, responded to this review

Hello Beathe W, Thank you for your feedback regarding your experience at Wine Connection. Sincerest apologies regarding your dissatisfaction of our food and service during your visit. We will take your comments to our person in charge for our improvement. Please be assured that this is not the level of service that we are known for. Should you have any... More 

Melbourne, Australia
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 24 January 2017 via mobile

The food and drinks are great. We got a bottle of wine, some cheese and pizza and couldn't fault any of it. The only thing letting them down is their extremely poor customer service. It's better to order everything at once because each time you try to get the staff attention they roll their eyes or just seem really annoyed.... More 

Helpful?
Thank SheaVaughan
Wine C, Manager at Wine Connection Deli & Bistro at Central Phuket, responded to this review

Dear SheaVaughan, Thank you for visiting Wine Connection. We are happy to know that we deliver at all times in terms of delicous food and a great wine selection. Sorry to hear that you were not fully satisfied with the service during your visit. We will take your comments to our person in charge for our improvement. Please be assured... More 

Nai Harn, Thailand
Level Contributor
57 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 19 January 2017

Being italian, I never ordered here pizza or pasta, I do not like to risk, the plates that I saw do not look so attractive..... But a mixed cheese plate, a salad or a salmon plate (a bit too small), can be a good idea for something different from the usual fare. The service is average, the prices high.

Helpful?
Thank Necne1
Wine C, Manager at Wine Connection Deli & Bistro at Central Phuket, responded to this review

Hello Necne1, Thank you for your feedback regarding your experience at Wine Connection. We will take your comments to our person in charge for our improvement. You can contact us at customerservice@wineconnection.com if you have any further comments More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$8 - US$20
Cuisine
Italian, Pizza, European, Wine Bar, Delicatessen
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Outdoor Seating
Good for
Business meetings, Kids, Child-friendly, Groups
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 74-75 Moo 5, 1st Fl., Central Festival Phuket Mall, Vichitsongkram Rd | 1 Sivadon Building, 1st Floor Unit 5, 10th Floor Unit 1005-1006, Phuket Town, Phuket 83000, Thailand
  • Location: Asia  >  Thailand  >  Phuket  >  Phuket Town
  • Phone Number: +66 76 307 064

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Wine Connection Deli & Bistro at Central Phuket and other visitors
2 questions
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Questions? Get answers from Wine Connection Deli & Bistro at Central Phuket staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?