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Itamae Sushi Shimbashi

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Face masks required for guests in public areas
Updated 11/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

There aren't enough food, service, value or atmosphere ratings for Itamae Sushi Shimbashi, Japan yet. Be one of the first to write a review!

Details

PRICE RANGE
US$9 - US$27
CUISINES
Japanese, Seafood, Sushi, Asian
Meals
Lunch, Dinner, After-hours, Drinks
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features, about
Reviews (14)
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LanguageEnglish
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Reviewed 10 June 2019 via mobile

They had an English menu. We ordered the luxurious sushi combo, and the was a very short wait time. The staff were very attentive and the restaurant is clean and well maintained. Not sure why it's recieved some harsh reviews on here but we experienced...none of these issues at all. Don't be put off give it a chance! Would recommend if you're a sushi fan as the sushi isn't overly expensive and is better than we would get back at home!More

Date of visit: June 2019
Helpful?1  
Makk0807, Manager at Itamae Sushi Shimbashi, responded to this reviewResponded 20 November 2019

Thank you for visiting Itamae Sushi Shimbashi and for giving us 5 star review. We appreciate for your recommendation of our place. We are pleased to hear that you thought our staff is very attentive and our place is clean and well maintained. Your comment...More

Reviewed 27 May 2019 via mobile

After reading reviews we decided to head down for a meal. With the restaurant empty we were asked to wait outside until the waitress was ready. When we were seated the waitress then proceeded to see ya ad invisible and we almost had to beg...for service. Drinks arrived and we then had to chase again to place a food order. The "free" sampler ended up costing 300yen each - no local folks were offered this freebee - the foils was generally ok but took around an hour for the for plates ordered to arrive. The tempura probably would not have arrived without us chasing the waiter who seemed much more intent on her mobile phone than her customers. Generally poor all around for a premium price and would recommend looking for alternatives rather than eating here.More

Date of visit: May 2019
Helpful?
Makk0807, Manager at Itamae Sushi Shimbashi, responded to this reviewResponded 20 November 2019

Thank you very much for visiting Itamae Sushi Shimbashi and for taking the time to share your valuable comments with us. We regret to learn of the negative experience you had encountered due to our service, and sincerely apologize for the inconveniences. We will train...More

Reviewed 14 September 2018 via mobile

The place is nice, good atmosphere but getting a frozen piece of Sashimi tuna was the last thing I expected! Service took ages.. I will not be back.More

Date of visit: September 2018
Helpful?
Makk0807, マネージャー at Itamae Sushi Shimbashi, responded to this reviewResponded 3 October 2018

Thank you very much for taking the time to write the review. We regret to learn of the negative experience you had encountered due to our service quality, and sincerely apologize for the inconveniences. We are making improvements with our service and we appreciate your...More

Reviewed 14 July 2018 via mobile

Quality of sushi is not bad but not amazing. However the price point is too high and many same/better options in the vicinity for better prices.

Date of visit: July 2018
Helpful?
Makk0807, マネージャー at Itamae Sushi Shimbashi, responded to this reviewResponded 18 July 2018

Thank you very much for coming to Itamaesushi and for taking the time to share your valuable comments with us. We’ll do our best to provide quality service and food when your next visit. We look forward to your next visit.

Reviewed 6 May 2018 via mobile

First try, this small place was fully booked. I reserved for next evening. No smiling staff, the only English speaker asked for a phone number which HAS to be local. No hotel or foreign phone. Luckily I purchase a ( data line only) simply card...at the airport on arrival, and it does have a DOCOMO number. He accepted it. We were seated at the bar. One of only two foreign couples. Sushi and sashimi, which we ordered only tuna which is their specialty and highly recommended, was excellent in every possible. Toro, fatty tuna was a bit tough though.More

Date of visit: May 2018
Helpful?
Makk0807, マネージャー at Itamae Sushi Shimbashi, responded to this reviewResponded 18 July 2018

Thank you very much for coming to Itamaesushi and for taking the time to share your valuable comments. We apologize for the inconvenience our staff did not give you any smile when you book a table. To ensure your comfortable experience here next time, we...More

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Frequently Asked Questions about Itamae Sushi Shimbashi

Yes, Itamae Sushi Shimbashi offers takeaway services.

Yes, Itamae Sushi Shimbashi offers delivery services.

Yes, Itamae Sushi Shimbashi is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.