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Terra Nova Hotel Restaurant

Certificate of Excellence
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17 Waterloo Road, Kingston, Jamaica
9262211
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194 Reviews from our TripAdvisor Community

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Showing 187: English reviews
montego bay
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

I never fail to enjoy Jamaican Breakfast on the Terrace. The staff is always pleasant and attentive. The ambiance is tastefully relaxed.

Helpful?
Thank conleysalmon
Lima, Peru
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Very sad to come to such an important landmark in kingston and see everything so badly kept. This place is elegant, historical and a tremendous setting to be in such a bad shape. Sad to say, but administration definitely has to take this seriously !

Helpful?
1 Thank Juan P
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

My Niece and Nephew surprised there mother, Aunt and I to an early Mother's Day celebration. Wow a surprise it was. From the minute we entered we were greeted so warmly. When I stepped in the dining room I was blown away by the beautifully set tables. The ambiance just said you are out for a good night. The wait... More 

Helpful?
Thank A TripAdvisor Member
New York
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

Great service and yummy lamb chops. Terra Nova is great for breakfast lunch or dinner and the service is consistently great, not common for Jamaica. While I last visited with family, this also serves as a good location for a couples dinner

Helpful?
Thank chrysanthemum5
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear chrysanthemum5, We are ecstatic to read that our standards have maintained over the years and you thoroughly enjoyed your order of lamb chops. We look forward to serving you again. More 

Level Contributor
4 reviews
4 restaurant reviews
Reviewed 17 April 2017 via mobile

Staff service was top notch and the food was spectacular...visited here for my boyfriend's birthday and they even sang for us 😊

Helpful?
Thank Nesha B
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear Nesha B, Happy belated birthday to your significant other. Thank you for your lovely comments and making it Terra Nova All Suite Hotel. More 

Kingston, Jamaica
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 12 April 2017 via mobile

3 friends had dinner on the terrace, preceded by cocktails in the lounge. It was like dining in a old great house. Beautiful & comfortable antique furnishings; a piano playing lovely music; then onto the open terrace to an exquisitely set table, looking out onto wonderful gardens. A varied menu with many local choices & a wide range of prices.... More 

Helpful?
Thank jeannecroskery
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear jeannecroskery, We are delighted to know that you and your party enjoyed the dining experience as well as the ambience at Terra Nova. As we continue to strive for excellence, we pride ourselves on exceeding customer expectations whenever possible. We thank you for the positive feedback and look forward to hosting you again the near future. You must try... More 

Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 27 March 2017

Superior service for those looking for a nice evening spot for drinks. Beautiful property, great bar.

Helpful?
Thank Andrea M
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear Andrea. M, It was a pleasure to read your review knowing that your evening was fulfilled in our Regency Bar & Lounge. We look forward to serving you again. More 

Kingston, Jamaica
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 17 March 2017

The ambience was great. The buffet offerings were quite extensive and our taste buds were sated with delectable treats. The service was excellent throughout. The band must be commended too as they created a tranquil and most relaxing atmosphere. We will definitely be returning soon.

Helpful?
Thank _garnetwilson
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear Garnetwilson, We were overjoyed to read your review. We are also grateful to know that your expectations were exceeded throughout your experience at Sunday Brunch. We anticipate your return. More 

Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 14 March 2017 via mobile

A good location to have a drink and listen to music...always a good vibe and great spot to hang out.

Helpful?
Thank Selena M
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear Selena M, Thank you for your encouraging comments. We look forward to serving you again soon. More 

Cincy
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 4 March 2017 via mobile

The staff treats you like family and seem to be everywhere. The rooms were very nice and clean. Nice small pool. Free parking great security and very quiet and safe place. It like staying at a large B&B. I highly recommend it.

Helpful?
Thank HortyHort
Sophia T, Guest Relations Manager at Terra Nova Hotel Restaurant, responded to this review

Dear HortyHort, Thank you for your positive review, It was truly a pleasure hosting you. We also thank you for your patronage and recommendation, as our friendly yet professional team look forward to your return. More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Jamaican, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining, Validated Parking, Highchairs Available
Good for
Bar Scene, Business meetings, Romantic, Groups, Local cuisine, Special Occasion Dining, Child-friendly
Location and Contact Information
  • Address: 17 Waterloo Road, Kingston, Jamaica
  • Location: Caribbean  >  Jamaica  >  Kingston Parish  >  Kingston
  • Phone Number: 9262211

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Terra Nova Hotel Restaurant and other visitors
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?