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Hard Rock Cafe Montego Bay

Sunset Drive | Freeport, Montego Bay, Jamaica
+1 876-953-6016
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Overview
  • Excellent38%
  • Very good31%
  • Average17%
  • Poor7%
  • Terrible7%
Travellers talk about
“salmon” (3 reviews)
“walked over” (3 reviews)
Closed Now
Hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
LOCATION
Sunset Drive | Freeport, Montego Bay, Jamaica
All Details
Write a ReviewReviews (288)
Traveller rating
Traveller type
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1 - 10 of 236 reviews

Reviewed 1 week ago

I arrived early evening as a young family of 4, and was greeted by a very enthusiastic lady who shown us to our table, and we selected to seat outside. The welcome was very warm and the surroundings amazing - and I started to really...More

Thank LeeKivell
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 1 week ago

Thank you for taking the time to leave a review. We must apologize for the poor service you experienced, especially the long wait for your items. This is not how we treat our customers and is not i keeping with our standards. We would like...More

Reviewed 3 weeks ago

Visited the Hard Rock Hotel twice during our holiday to the sister hotel Secret St James. The food and service at this restaurant was excellent, the staff were very friendly, knowledgeable and just super nice. The food portions were huge and really tasty and enjoyable....More

Thank Wonga1
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 3 weeks ago

Hi Wonga1! Thank you for taking the time out to review our cafe and we are happy for the support you have given us. We are happy you enjoyed our food, drinks and our friendly staff. We look forward to serving you and your family...More

Reviewed 3 weeks ago

Great location by the sea and lovely views. One can also go for a walk by the sea in adjoining resort. The food/drink is typically the same as other HRC, but there is a Bob Marley suite. It was fairly quite when we visited, but...More

Thank Zenzar123
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 3 weeks ago

Hi Zenzar, Thank you for taking the time out to review our cafe and share your experience with us. We are happy you enjoyed our cafe, food and drinks but we would also like to know if something happened during your visit that ended up...More

Reviewed 3 weeks ago via mobile

We were stopping next door at Sunscape Splash. We needed a break from the poor standard of food. The food and cocktails are really nice and worth the price. Although the service were quite slow after we received our main meal, we were never asked...More

Thank Emmaburns
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 3 weeks ago

Hi Emmaburns! Thank you for taking the time out to leave such a generous review. We are absolutely glad to learn that you enjoyed your day with us and that you chose to make us a part of your vacation experience here in Jamaica. We...More

Reviewed 4 weeks ago

I have been to a few Hard Rock cafe's. Food was great as expected. Loved the Rock Shop as well. Worth the trip over.

Thank mommyspretties
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 4 weeks ago

Hi mommyspretties, Thank you for taking the time out to share your experience with us. It was great having you and we are happy you had a wonderful time! We cant wait to see you again and keep rockin'!!!

Reviewed 4 weeks ago

My wife and I took a side trip here ,because I am a BIG Collector of HRC pins! I had to come here to buy some pins for my over 200 pin collection from around the world. We got here around 11 am and had...More

Thank Anthony I
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 4 weeks ago

Hi Anthony! Thanks for stopping by and for leaving a review of our cafe. We are extremely pleased you had a wonderful time and enjoyed our food and staff. We certainly look forward to serving you and your wife again. Have a fantastic day!

Reviewed 4 weeks ago

We took a day trip into Montego Bay and decided to stop here afterwards for lunch and perhaps spend the afternoon at their pool/ beach area. I had stayed at the hotel next door a few weeks ago, and hadn't checked it out then, but...More

1  Thank skaterchick_8
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 4 weeks ago

Hello skaterchick_1, Thank you for taking the time to review our cafe and explain your experience with us. It is only through feedback such as yours that we are able to maintain and where necessary, improve our internal operation and implement procedures to fix the...More

Reviewed 4 weeks ago via mobile

Wanted to treat my babe for mother's day after finding out that the mother's day brunch was booked out. I went there early afternoon to make reservation for evening dinning which I was told that about 70% availability. Made reservation for 5:15pm. On arriving my...More

1  Thank Maxwell T
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 3 weeks ago

Hello Maxwell T, Please accept our apologies for the poor service you received from our team members as this goes against not only our training but also the standards of Hard Rock Cafe. We do strive to achieve only the highest levels of Customer Service...More

Reviewed 21 May 2018

Great exerience but a little expensive for locals. However, price is right for tourist comparrred to similar upscale restaurant in the USAMore

Thank jahinmobay
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 5 weeks ago

Hi Jahinmobay, Thank you for taking the time out to review our cafe and we are happy for the support you have given us! In regards to our prices, as a franchise, we are obligated to be true to the core menu items by using...More

Reviewed 20 May 2018 via mobile

We are staying at the Sunscape Splash Resort although this is a fully inclusive resort we like to explore. When you enter through the Hard Rock Shop they ask you if you want to use the beach or pool area. There is a good reason...More

Thank Michael W
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 5 weeks ago

Thank you for leaving a review of your experience with us as we welcome all feedback. Like other beaches in Montego Bay, we do charge for access and a small fee to rent our chairs and umbrellas. Compared to other beaches, our fees are similar...More

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Ask a question
Questions & Answers
dsisk71925
5 June 2018|
AnswerShow all 6 answers
Response from JOHN M | Reviewed this property |
10 mins drive without traffic
0
Votes
Cheryl K
23 April 2018|
Answer
Response from Admin_HRC | Property representative |
Hello. Our beach and pool pass is as follows: $375 (USD $3) for children and $750 (USD $6) for adults.
1
Vote
laticiapurrier53
16 April 2018|
AnswerShow all 2 answers
Response from Admin_HRC | Property representative |
Hello, we would recommend that you do contact us via phone or email to make your reservation. You can also do so here if you please. Thank you!
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$5 - US$35
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Highchairs Available
Good for
Groups, View, Bar Scene, Child-friendly, Kids
Open Hours
Sunday
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: Sunset Drive | Freeport, Montego Bay, Jamaica
  • Location: Caribbean  >  Jamaica  >  Saint James Parish  >  Montego Bay
  • Phone Number: +1 876-953-6016
  • E-mail
Description
Delivering an innovative approach to architectural design, Hard Rock Café Montego Bay combines the traditional elements of the Hard Rock brand with warm Caribbean colors and earth-toned textures. Up to 360 guests can enjoy this unique atmosphere comfortably, whether they want to dine indoors, poolside, or on the patio deck. Guests can soak up the sun in poolside lounge chairs, chat the afternoon away in our poolside cabanas, or hit the beach. Guests in town for a little business with their leisure can hold meetings in our 40-seat meeting room. Everywhere you look in Hard Rock Cafe Montego Bay, you’ll be surrounded by exclusive memorabilia you won’t find anywhere else in the world!
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