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Hard Rock Cafe Montego Bay

Sunset Drive | Freeport, Montego Bay, Jamaica
+1 876-953-6505
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Overview
  • Excellent41%
  • Very good28%
  • Average16%
  • Poor8%
  • Terrible7%
Travellers talk about
“potato skins” (2 reviews)
“burgers” (4 reviews)
“pool area” (3 reviews)
Open Now
All hours
CUISINES
American, Bar, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
LOCATION
Sunset Drive | Freeport, Montego Bay, Jamaica
All Details
Write a Review
Reviews (171)
Traveller rating
Traveller type
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1 - 10 of 147 reviews

Reviewed yesterday via mobile

I was with a group of 33 who visited the Hard Rock today. It exceeded our wildest expectations and we were delighted with the friendly service, delicious food, wonderful atmosphere, and spotless Beach, Restaurant, restrooms, and everything else. Paula, Opri, Shaquille, Mona, and so many...More

Thank JanFisher
Reviewed 4 days ago via mobile

Taj was very attentive and service was great. Good job Salad and burgers both excellent. Kids had tenders which were fine also

Thank marc m
Reviewed 5 days ago via mobile

This is our first visit to the restaurant and we loved it. Shaquille our waiter couldn’t have done enough for us. Great food and lovely atmosphere. 👌🏻 would recommend 🇯🇲👍

Thank brettney1984
Reviewed 6 days ago via mobile

We were taken here as part of a excursion. We arrived at around 2.30pm and there was more staff than customers. There was a pool area and a lounging area both of which were beautiful but totally empty as was the bar. It is possible...More

Thank jan c
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 5 days ago

Hi Jan c, Thanks for taking the time to review our cafe. Our busier days are actually on weekends when we have live DJ Fridays and Live music Saturdays. We're glad you enjoyed our nachos - we ensure that our serving sizes are more than...More

Reviewed 1 week ago

I dined out with my friends and I must admit the food was great. Service however was a bit slow and untimed. Our orders took a while to get to the table. Some training in restaurant service is recommended in my opinion. My friend got...More

Thank Yanique S
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 1 week ago

Hi Yanique. Thanks for taking the time to provide feedback. We will pass along your comments regarding service to our team members. However, we're glad you enjoyed our food and entertainment, and we hope your next visit is even better! Looking forward to serving you...More

Reviewed 2 weeks ago

- great live band on Saturdays free of charge - the pineapple coconut mojito is excellent - the staff are very accommodating - you can get your menu order customized to your exact liking

Thank julyapryl
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 1 week ago

Hi there julyapryl - we're glad you enjoy our live music nights! Looking forward to your next visit!

Reviewed 2 weeks ago via mobile

Fantastic night. Great staff. If you go to montego bay YOU must go. Time it for sunset it is well worth it

Thank pennyBedford
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 2 weeks ago

Hi pennyBedford - glad you enjoyed the sunset! Looking forward to your next visit!

Reviewed 2 weeks ago

This was our first and last time here. We went there and paid US $338 for wings and fries. WINGS AND FRIES!!!!! It was raining and all our clothes and belongings including devices got wet in the rain. They have no coverage area in the...More

Thank parys202
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 2 weeks ago

Hi parys202, Thank you for taking the time to inform us of your experience. We would like to know more about your visit, and possibly get a copy of your receipt, so that we can investigate this matter as soon as possible. As it relates...More

Reviewed 2 weeks ago via mobile

After visiting many hrc's I was disappointed when I visited this one the place was quiet so you would think you would get great service unfortunately what was given was the staff standing chatting amongst themselves and ignoring the 8 people that where there then...More

Thank mealreview
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 2 weeks ago

Hi there mealreview, Thanks for taking the time to provide feedback. We apologize for your experience - as you've stated, this is not in keeping with the international standard of Hard Rock Cafe. We ask that you e-mail us at sales2@hrcmobay.com and provide some more...More

Reviewed 2 weeks ago via mobile

Gorgeous restaurant located in a safe place next to Secrets and Breathless in Montego Bay. Been here may times on a cruise stop and always felt a little unsafe in the area. But this place was wonderful. Beautiful place with great food and drinks. Free...More

Thank Mandy T
Admin_HRC, Director of Sales at Hard Rock Cafe Montego Bay, responded to this reviewResponded 2 weeks ago

Hi Mandy! Thanks for the awesome review! We look forward to serving you again soon!

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Questions & Answers
chantoyd
11 October 2017|
AnswerShow all 3 answers
Response from rolokime | Reviewed this property |
Freeeeeeee
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$5 - US$35
Meals
Lunch, Dinner, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Takeout, Validated Parking, Television
Good for
Child-friendly, Kids, View, Bar Scene, Groups
Open Hours
Sunday
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: Sunset Drive | Freeport, Montego Bay, Jamaica
  • Location: Caribbean  >  Jamaica  >  Saint James Parish  >  Montego Bay
  • Phone Number: +1 876-953-6505
  • E-mail
Description
Delivering an innovative approach to architectural design, Hard Rock Café Montego Bay combines the traditional elements of the Hard Rock brand with warm Caribbean colors and earth-toned textures. Up to 360 guests can enjoy this unique atmosphere comfortably, whether they want to dine indoors, poolside, or on the patio deck. Guests can soak up the sun in poolside lounge chairs, chat the afternoon away in our poolside cabanas, or hit the beach. Guests in town for a little business with their leisure can hold meetings in our 40-seat meeting room. Everywhere you look in Hard Rock Cafe Montego Bay, you’ll be surrounded by exclusive memorabilia you won’t find anywhere else in the world!
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