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Applebee's

$$ - $$$
American, Mexican, Bar, Pub
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Plaza Las Americas, San Juan 00918, Puerto Rico
+1 787-792-2001
Website
Today
11:00 - 23:00
Closed now
See all hours
Hours:
Sun 11:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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68 Reviews from our TripAdvisor Community

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Showing 45: English reviews
San Juan, Puerto Rico
Level Contributor
290 reviews
227 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

The quality of the service has gone down. Yesterday they did not have enough waiters and it was time for lunch, rush hour for them. Despite this, our waiter Cristian was very efficient. He had many tables to attend to. We noticed that in other nearby tables they ordered the same dish and the presentation was different. The soups, dips,... More 

Helpful?
Thank Ivonna02
Caguas, Puerto Rico
Level Contributor
124 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 15 January 2017 via mobile

Went this time solo while waiting my teenager daughter at the movies with her friends. Nice and big bar with TVs to view your favorites sports. Nice ambient and very friendly and courteous servers. Had the patron margarita and was perfect! Also had the chicken tortilla soup and the classics wings with sweet and spicy sauce. Both where delicious. Good... More 

Helpful?
1 Thank Eddanor
San Juan, Puerto Rico
Level Contributor
19 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 December 2016

Beautiful restaurant,super and fine decoration,professional service,very attentive and exquisite food and complete menu of wines we enjoy and had an unique evening

Helpful?
Thank Angel D
Level Contributor
3 reviews
3 restaurant reviews
2 of 5 bubbles Reviewed 15 December 2016 via mobile

The appetizers were served without plates. It took forever to get any. We asked for another big napkin and that took forever too. At the end of our meal, we asked for one glass of water. I'll let you guess when it got to our table. Let's just say that luckily my girlfriend had a bottle of water in her... More 

Helpful?
Thank f P
Wozniki, Poland
Level Contributor
46 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 1 November 2016

Me and my friends went there on a Monday night and it wasn't very busy so expected top service. We only ordered simple dishes with no starters and we had to wait 45 minutes for the food to arrive! When the food arrived one of my dishes was missing. The food looked absolutely nothing like the photos in the menu,... More 

Helpful?
Thank Mark B
Fort Lauderdale, Florida
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 12 September 2016

Quality and taste of the food is average, long wait time, very loud music, almost could not hear the suggestions of the waiter, prices are very good specially the 2x$20 deal, Applebee's can do better!

Helpful?
1 Thank ingridcesargenesis
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 6 August 2016 via mobile

We got really poor service from the waitress. She was not friendly. The food wasn't great eighter, there isn't a big variety in the menu.

Helpful?
Thank Nelsi v
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 4 August 2016 via mobile

Below expectations. Long wait times even when the location is half empty. Long wait times when seated. Staff chit-chatting with one another. Applebee's should know better and do better.

Helpful?
Thank NYCTreasure
Carolina, Puerto Rico
Level Contributor
37 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 27 June 2016 via mobile

My family goes to chillies in Los colobos more than 10 times a month. After being so hyped up in my expectations to go to Applebee's the menu, food and service were similar to chillies. The food quality was no more than mediocre, the waiters were more interested in talking to each other than serving or attending their customers. Something... More 

Helpful?
Thank NELSON V
Level Contributor
23 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 26 June 2016 via mobile

Understandably, as it was busy, food took long to be served. What is unacceptable was that the food was chewy. Even worse, the bathroom was disgusting and out of service. They should have closed until that was fixed.

Helpful?
Thank Myrna F

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Mexican, Bar, Pub
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Kids
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: Plaza Las Americas, San Juan 00918, Puerto Rico
  • Location: Caribbean  >  Puerto Rico  >  San Juan
  • Phone Number: +1 787-792-2001
Description
Located at the first level in Plaza Las Americas. Newly opened. Telephone number (787) 765-5000.

Questions & Answers

Questions? Get answers from Applebee's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?