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Boucan Restaurant & Bar by Hotel Chocolat

Rabot Estate, Soufriere 312, St. Lucia
+1 758-572-9600
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Overview
  • Excellent64%
  • Very good23%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“bread” (72 reviews)
“citrus salad” (18 reviews)
“truffles” (24 reviews)
Restaurant Hours
CUISINES
Caribbean, European, International, Contemporary, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Rabot Estate, Soufriere 312, St. Lucia
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Reviews (972)
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1 - 10 of 972 reviews

Reviewed 1 week ago

We have been living in St Lucia for a month or two and had friends from London come to visit. We had been wanting to visit this restaurant for a while and had high expectations due to the hype surrounding the concept of this restaurant....More

Thank Ghasdell
Judy B, Guest Relations Manager at Boucan Restaurant & Bar by Hotel Chocolat, responded to this reviewResponded yesterday

Since you live on island please come back again and let us put this right, 100% happiness is purpose in life.

Reviewed 1 week ago via mobile

We are on our honeymoon. We sat down tonight expecting to be delighted with our reservations. Instead we spent two hours and 17 minutes mostly devoted to waiting on the wait staff. We ordered as soon as the waitress stopped at our table. 30 to...More

Thank David H
Judy B, Guest Relations Manager at Boucan Restaurant & Bar by Hotel Chocolat, responded to this reviewResponded yesterday

Thank you for your feedback, and sincere apologies for what would appear to be along wait during courses. We will certainly review what happened on this particular evening as this is very unusual. The dining at Boucan is an experience which allows our guests to...More

Reviewed 1 week ago

Without a doubt this is the fanciest restaurant for miles around, but still maintains St. Lucia's welcoming atmosphere. The restaurant is a short (and lovely) drive from Soufriere, and when we went for lunch on a Monday we had most of the restaurant to ourselves....More

Thank rmp919
Judy B, Guest Relations Manager at Boucan Restaurant & Bar by Hotel Chocolat, responded to this reviewResponded 1 week ago

Appreciate your lovely comments and will certainly share with Shorna - thank you

Reviewed 2 weeks ago

We ate here for breakfast, lunch and dinner while staying at the hotel for 3 nights (reviewed seperatley), and we were hugely impressed with all the meals we had. I am vegetarian and so options were limited (for lunch and dinner), however all of the...More

Thank CorunnaCM
Judy B, Guest Relations Manager at Boucan Restaurant & Bar by Hotel Chocolat, responded to this reviewResponded 1 week ago

We liked your description of Boucan "modern & chic", delighted that your enjoyed your stay with us.

Reviewed 2 weeks ago

We visited the restaurant for lunch on the last day of our honeymoon. As a chocolate/Hotel Chocolate lover, I was more excited by the cocktail and dessert menus but the chicken roti I had was also delicious (but not as chocolatey as the desserts). Despite...More

Thank jenniewrennie
Judy B, Guest Relations Manager at Boucan Restaurant & Bar by Hotel Chocolat, responded to this reviewResponded 2 weeks ago

Delighted that you noticed the ethic details at Boucan - complementary water for all our guests and a no tipping policy - we believe you should get excellent service every time.

Reviewed 4 weeks ago via mobile

I'm really not sure where to begin. Interesting concept that lured us in as chocolate lovers, but they couldn't get any of the basics right. Overcooked fish, overcooked chicken, poor sauce combinations, stale bread, literally couldn't be any worse. Stay far away.

Thank Collin E
Judy B, Guest Relations Manager at Boucan Restaurant & Bar by Hotel Chocolat, responded to this reviewResponded 3 weeks ago

Such a shame, we aim to make our guests happy while still with us. We will swap any dish you are not absolutely pleased with.

A TripAdvisor Member
7
Reviewed 4 weeks ago via mobile

From the parking lot, you have to climb a lot of steps to get to the restaurant, but once you are there, the view is quite lovely. Food was good, and lava cake certainly worth the wait.

Thank A TripAdvisor Member
Judy B, Guest Relations Manager at Boucan Restaurant & Bar by Hotel Chocolat, responded to this reviewResponded 3 weeks ago

Delighted you enjoyed, do come back again

Reviewed 4 weeks ago via mobile

We had the pleasure of another wonderful dinner at hotel Chocolat with our good friends from Canada. The restaurant was not too busy at 7.30 on a Sunday night but it filled up quickly. I would recommend you book a table before you arrive on...More

Thank Cleggy Broon
Judy B, Guest Relations Manager at Boucan Restaurant & Bar by Hotel Chocolat, responded to this reviewResponded 3 weeks ago

Delighted you all enjoyed your evening with us at Boucan, and managed to squeeze in a dessert - rightly so its all about cocoa & chocolate

Reviewed 4 weeks ago via mobile

We went here for our last night and had been looking forward to it all week. I unfortunately we were to be disappointed. Wines by the glass on offer poor . I had a champagne cocktail served in a mixer glass , and the food...More

Thank barnicleLondon
Judy B, Guest Relations Manager at Boucan Restaurant & Bar by Hotel Chocolat, responded to this reviewResponded 3 weeks ago

So disappointed that we failed to hit the mark for you, taken your comments on board and will certainly review, the food element is very vague and not sure which part was disappointing.

Reviewed 18 May 2017

We dined at Boucan twice during our week stay in Soufriere. We made reservations through our resort concierge at Ladera and had no issues getting reservations the day before we wanted our dinner reservations. It's an easy walk over to Boucan although we did take...More

Thank Anna M
Judy B, Guest Relations Manager at Boucan Restaurant & Bar by Hotel Chocolat, responded to this reviewResponded 3 weeks ago

delighted you made the short walk across the road from our friends at Ladera, and look forward to welcoming you back to Boucan sometime soon.

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Questions & AnswersAsk a question
Ann Caroline D
Is this near the Haut resort?
30 March 2017|
Answer
Response from Keith1812 | Reviewed this property |
Hello Sorry I do not know where the Haut resort is located
0
Votes
Traci S
I sent an email to make a reservation for lunch and the Tree to Bar Tour for my family who will be visiting St. Lucia on April 12th. I have not yet received an answer and it has been over a week. Can someone please share an email address where I can get a response?
28 March 2017|
Answer Show all 2 answers
Response from bbrt | Reviewed this property |
I have no better idea than the answer you have already
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, View, Child-friendly, Local cuisine, Groups, Romantic, Special Occasion Dining
Location and Contact Information
  • Address: Rabot Estate, Soufriere 312, St. Lucia
  • Location: Caribbean  >  St. Lucia  >  Soufriere Quarter  >  Soufriere
  • Phone Number: +1 758-572-9600
  • E-mail
  • This restaurant is at Boucan by Hotel Chocolat
Description
Perched high up between the Piton mountains, The Boucan Restaraunt is open to both residents and non residents. Boucan is The Hotel Chocolat’s own restaurant, where guests can experience Cacao Cuisine. The word “Boucan” refers to the traditional West Indian name for a cocoa drying facility. The restaurant is built on the site of the Rabot Estate’s original Boucan. Boucan is also linked to “boucaneer” or “buccaneer,” the local pirates that would smoke and dry their food to preserve it for long trips at sea. The Boucan offers a strong connection with cacao and chocolate. For over 3,000 years, cacao has been used as a savory ingredient and for 500 as a sweet ingredient. The menu explores both, with the chefs taking their inspiration from the fresh cacao growing all around the estate, together with amazing local fish and seafood, salad leaves, vegetables and plentiful fruit. However the cuisine is far from cocoa heavy. The menu often makes use of cacao as a light, subtle spice or as an infusion. The desserts make full and imaginative use of the estate cacao, with each evening meal rounded off with the day’s new chocolate creation. Boucan’s breathtaking minimalist design includes a soaring roof inspired by the shape of the cacao tree, with its branches reaching to the sky, and shaded by the lush rainforest canopy. Its high platform is a centre stage for the Big Nature views all around.Dining at the Hotel Chocolat's Boucan Restaurant, whether it be breakfast, lunch, dinner or the fabulous sundowner cocktails, is an experience to be shared and cherished.We passionately believe we are certainly offering something very different at Boucan. The dress code is smart/casual and ladies a cocktail dress is never out of place!
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