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The Ritz-Carlton, West Bay Road, Grand Cayman, Seven Mile Beach KY1-1200, Grand Cayman
943-9000
Today
11:30 - 16:00
18:00 - 01:00
Open now
See all hours
Hours:
Sun - Sat 11:30 - 16:00
Mon - Fri 18:00 - 01:00
Sat - Sun 18:00 - 00:00
More Info
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23 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
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Showing 23: English reviews
Calgary, Canada
Level Contributor
28 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

Sunset House has great relaxing atmosphere and good food, but our daughter in law had a severe allergic reaction when she ate the curry. They make it with cashew nuts, so folks beware - they don't advertise a nut allergy anywhere on their menu, and their servers don't know if there are nuts in the curries.

Helpful?
Thank flippitt
Frankfort, Illinois
Level Contributor
148 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
Reviewed 23 January 2017

Went as a family for afternoon tea, and I have convinced myself that the reason reservations are required 24 hrs in advance is so they can make your sandwiches and put them in the fridge. Yep. Our beautiful tray of goodies looked superb, but I can't get over the cold bread the sandwiches were on. The scones, however, were almost... More 

Helpful?
Thank Kimberly M
2 reviews
Reviewed 27 December 2016

We went for afternoon tea on Christmas Day and had a very enjoyable time. Myself, my wife and our four year old twins recieved great service and the quality of food and drinks was excellent. Price is what you would expect from a high quality place.

Helpful?
Thank Russell L
Fredericton
Level Contributor
43 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
Reviewed 19 December 2016

My daughter took me to tea at the Palm in the Ritz and the food was awesome. Thats the best part of this review. Our server started off excellent and then she told us her shift was ending and we would be looked after by someone else. We never saw another staff for over an hour, and then we had... More 

Helpful?
Thank FrederictonSue
Seattle, Washington
Level Contributor
27 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 3 August 2016

Was staying at the Ritz, and twice tried the Silver Palm -- once while we were waiting for our room at check-in, and once for a light dinner and drinks. When we checked in, we were one of maybe 5 people in the restaurant. Took thirty minutes to get a sandwich. But OK, we're on island time now, and the... More 

Helpful?
1 Thank LaughingDogMama
Level Contributor
61 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 2 August 2016 via mobile

The lounge has a very upscale atmosphere. The food is good , the drinks are very good and service excellent . The Silver Palm is very pricey but it is in the lobby of the Ritz Carlton.

Helpful?
1 Thank LISA T
Level Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 9 July 2016 via mobile

After such positive reviews we had high expectations for our teatime at the Ritz. Unfortunately the poor service and average to below average food and drink did not meet our expectations. Upon arriving for our scheduled teatime we stood in the middle of the restaurant until I finally approached a waiter who had seen us standing there for at least... More 

Helpful?
1 Thank Bethany P
detroit, michigan
Level Contributor
52 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 1 June 2016

We went for high tea when it was rainy one day. You must make reservations. It was great!!! Little sandwiches and pettifores and small bite size cakes for desert. Two pots of tea and champagne. Very nice atmosphere, not crowded. The staff was excellent. what a beautiful hotel.

Helpful?
Thank Aslovakwoman
Morris County, New Jersey
Level Contributor
1,020 reviews
468 restaurant reviews
common_n_restaurant_reviews_1bd8 3,952 helpful votes
Reviewed 19 January 2016

Lively at night...comfortable place for an after dinner drink. I knew I could not convince my husband to partake in an afternoon tea, so I missed out on that. No sconces for us :( Nice thing to do on Grand Cayman - on the British Caribbean territory. If you are in the mood for afternoon tea, do it the right... More 

Helpful?
5 Thank Wenovo
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 16 December 2015

while staying at Ritz ,we came to this place almost every night for the after diner drinks. Cocktails were really good and we just like the atmosphere and a great live music.

Helpful?
3 Thank Zhanna23

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff
Open Hours
Sunday
11:30 - 16:00
18:00 - 00:00
Monday
11:30 - 16:00
18:00 - 01:00
Tuesday
11:30 - 16:00
18:00 - 01:00
Wednesday
11:30 - 16:00
18:00 - 01:00
Thursday
11:30 - 16:00
18:00 - 01:00
Friday
11:30 - 16:00
18:00 - 01:00
Saturday
11:30 - 16:00
18:00 - 00:00
Location and Contact Information
  • Address: The Ritz-Carlton, West Bay Road, Grand Cayman, Seven Mile Beach KY1-1200, Grand Cayman
  • Location: Caribbean  >  Cayman Islands  >  Grand Cayman  >  Seven Mile Beach
  • Phone Number: 943-9000

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Silver Palm and other visitors
2 questions
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Questions? Get answers from Silver Palm staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?