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The Palapa Grill

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Emerald Bay | Grand Isle Resort & Spa, Great Exuma (Formerly Pallappa Bar & Grill)
+1 242-358-5000
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211 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Charleston, South Carolina
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed 1 July 2016

Expensive! Often poorly cooked food, tasteless, cold. My daughter got food poisoning from her dinner here.

Helpful?
Thank bellasmom82004
SGC-Exuma-LIFE, General Manager at The Palapa Grill, responded to this review

Dear Bellasmon82004, Shocked, upset and concerned after reading your review! Please accept our sincere apology and request to speak with you in person to find out more about your experience. How is your daughter? I hope she has recovered and is feeling much better. Wondering what she eat as we have had no other reports. I will email you off... More 

Carrollton, Texas
Level Contributor
46 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 20 June 2016

We had a special event here and had creative local food options, but what really made the difference was the service. From the gate attendant who was friendly and personable to the wait staff who tended to our every need to the restaurant manager who held the umbrella for my sister when the rain came in for just a few... More 

Helpful?
Thank v4auCarrollton_TX
SGC-Exuma-LIFE, General Manager at The Palapa Grill, responded to this review

Dear v4auCarrollton_TX, It was indeed our pleasure! Thanks for posting. We are so pleased everyone enjoyed the experience and that we were able to meet your expectations with gourmet food and over the top service! See you soon, Sandra Grisham-Clothier More 

Dallas
Level Contributor
55 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 18 June 2016 via mobile

The staff was slow and not overly helpful. The tuna was fantastic. We also liked the Caesar salad. The red snapper was good but not great. I would go again but it would not be first on list.

Helpful?
Thank Ashley R
SGC-Exuma-LIFE, General Manager at The Palapa Grill, responded to this review

Dear Ashley R, I am so sorry we fell short in our service at Palapa Grill, please accept our sincere apology. I do hope you spoke with the manager in the restaurant, as they would want to know about your experience. This would allow us to better understand why we fell short in service level and food taste. Would love... More 

Baltimore, Maryland
Level Contributor
116 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 14 June 2016 via mobile

Being a guest of the Grand Isle Resort, we enjoyed breakfasts lunches and dinners at this restaurant. The staff is warm and friendly, and very eager to please. One of the nice benefits is the ever-changing evening menus which allow you to get the standards as well as unique dishes for each night of the week. The quality and preparation... More 

Helpful?
Thank Edward B
SGC-Exuma-LIFE, General Manager at The Palapa Grill, responded to this review

Dear Edward B, Thank you for taking the time to review Palapa Grill. The chef and F&B Manager are both thrilled to hear you enjoyed your meal and were able to find a variety of offerings each day. See you again soon, Sandra Grisham-Clothier More 

Richmond Hill, Ontario
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 9 June 2016 via mobile

Other than the wonderful view, this restaurant does not have the feel of this wonderful island. The food was average, service was good, except in seating. After requesting to move to a different table, we were told a 'special' reservation was required (we had reservations). Shortly after, a couple seated beside us also asked for the table and were moved... More 

Helpful?
Thank Carlos/RichmondHill
SGC-Exuma-LIFE, General Manager at The Palapa Grill, responded to this review

Dear Carlos/RichmondHill, We are very disappointed to hear you did not enjoy the Palapa Grill the way it was intended to be enjoyed. The Palapa Grill is a pool side restaurant with good variety with a casual relaxing atmosphere. Please rethink and consider us again? Please contact Jimion Yarde our F&B Manager so he can ensure you have a great... More 

Level Contributor
16 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 June 2016

Delicious food, best service we had in all of Exuma, gorgeous view. I recommend the wings and the pork sliders!

Helpful?
Thank Casse S
SGC-Exuma-LIFE, Public Relations Manager at The Palapa Grill, responded to this review

Dear Casse S, Thank you for the recommendation. I also love the pork slider with a bit of a zing in the sauce. Next trip try the grouper a local favorite with our fresh Nassau Grouper. Hurry back, Sandra Grisham-Clothier More 

Washington DC, District of Columbia
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 June 2016

We loved the diverse meals offered at The Palapa Grill. We ate here every day during our trip and recommend the Junkanoo wings, Cilantro Lime Shrimp, and the hamburger. After our diet became mostly conch, the huge hamburger here really saved the day.

Helpful?
Thank dougclee
SGC-Exuma-LIFE, General Manager at The Palapa Grill, responded to this review

Dear Dougclee, So pleased to hear you enjoyed the food in Palapa and the new burger that Chef Coakley is now making with fresh ground beef! We love what we do and it feel so good to hear that you enjoyed everything's. Junkanoo heaven awaits your return! Sandra Grisham-Clothier More 

Boston, Massachusetts, United States
Level Contributor
44 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 29 May 2016

We had our first meal on Great Exuma at The Palapa Grill and all agreed it was delicious. We were staying on the property, so cooked many of our own meals from that point forward, but were pleased by the quality available to us on premises if necessary.

Helpful?
Thank John M
SGC-Exuma-LIFE, General Manager at The Palapa Grill, responded to this review

Dear John M, We are so pleased you enjoyed your meal at Palapa Grill and were able to enjoy our lovely villas which clearly have kitchens that should be used to their fullest! Hope your trip home was uneventful and you will return soon! Sandra Grisham-Clothier More 

2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 May 2016

The Palapa Grill has a diverse menu for each meal and snacks throughout the day. The chefs go above and beyond to accomodate patrons who have dietary issues and restrictions. A few of my family members can't eat certain things and often get served plain, bland food because of this. At the Palapa Grill, they were served food that they... More 

Helpful?
Thank Lisa B
SGC-Exuma-LIFE, General Manager at The Palapa Grill, responded to this review

Dear Lisa B, You can be certain that you just made Palapa Grill Chefs and all the staff day with this post. Thank you for taking the time to post a review. We hope to welcome you back soon and again create a culinary experience for you. See you soon, Sandra Grisham-Clothier More 

Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 22 May 2016

As guests at Grand Isle, we enjoyed multiple lunches and dinners at The Palapa Grill. The atmosphere is very nice night or day, and the staff/service are very professional. Food is well above average for Exuma. Good choices were seafood fettucini, conch chowder, the burger (very large), curried shrimp wrap, and the rib eye, which made a nice change from... More 

Helpful?
Thank Kelly F
SGC-Exuma-LIFE, General Manager at The Palapa Grill, responded to this review

Dear Kelly F, Thank you for taking the time to post and mention your favorites. The Burger we changed recently to a angus beef making the patties fresh each day. We find the traditional patties that everyone servers just not up to our standard. We are pleased you enjoy the burger along with other favorites liked he seafood fettuccini and... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$14 - US$40
Cuisine
American, Caribbean, Seafood, Bahamian, Gluten Free Options
Meals
Dinner, Breakfast, Lunch, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Delivery, Reservations
Good for
Groups, Romantic, Bar Scene, Special Occasion Dining, Local cuisine, Child-friendly, View, Kids
Location and Contact Information
  • Address: Emerald Bay | Grand Isle Resort & Spa, Great Exuma (Formerly Pallappa Bar & Grill)
  • Location: Caribbean  >  Bahamas  >  Out Islands  >  Great Exuma
  • Phone Number: +1 242-358-5000
Description
Celebrate the bold flavors and traditions of the Bahamas poolside at The Palapa Grill where fresh, local seafood is complemented by the ocean air and tropical outdoor setting. From Caribbean jerk-style seafood to Bahamian barbeque, we offer a real taste of the islands for breakfast, lunch and dinner. Reservations are required for dinner.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Palapa Grill and other visitors
3 questions
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Rutland, Vermont
over a year ago
Palm Beach, Florida
over a year ago
Simpsonville, South Carolina
over a year ago

See all questions (3)

Questions? Get answers from The Palapa Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?