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High Street | 8 The Maltings, Billingshurst RH14 9JL, England
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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
West Sussex, England
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

I live in this village and have known Truffles for years. Everything is mass produced elsewhere, visually bland and without much flavour. You would do just as well at a Tesco and far, far better at Waitrose. And Truffles is expensive. I have never tasted butter in any of its bakery items, but the price is always dear.

Thank Laurel_House
Level Contributor
119 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 4 March 2017 via mobile

Good selection of pastries/cakes. The lunch menu offers a reasonable range of choices. The cafe is simple and unassuming and the staff incredibly friendly.

Thank Charlotte D
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 24 February 2017

If you popped in on a one off you wouldn't again. Such slow service, even when very quiet, no acknowledgement from staff [who are pleasant enough when you can get their attention], very grubby floor, skirting boards, ceiling tiles etc. The buns are tasty enough but as a local I do wonder if it is being deliberately run down, driving... More 

Thank Parsnip68
Billingshurst, United Kingdom
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 9 October 2016

The cakes, sausage rolls and pasties from here are very hit and miss. The amount of times I've gone in and decided to sit and eat I have been put off by the amount of food on the floor and tables. Very unkempt! I have had some nice food from here on occasions but think it should be nice all... More 

Thank Werdler
West Sussex, United Kingdom
Level Contributor
260 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
Reviewed 12 September 2016

My husband and I stopped here for lunch today. This site seems to have gone down hill. We waited 15mins before someone decided to ask for our order. The grime on the doors,skirtings and sockets were off putting. When our food arrived the chips were over cooked. Omelette was quite undercooked. We purchased 2 x Belgium buns for later, and... More 

Thank Marie L
Epsom, United Kingdom
Level Contributor
73 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 8 September 2016 via mobile

We were en route from Crowborough to Winchester and wanted somewhere easy to stop for a quick lunch. Staff were very helpful and friendly. Food was average - pasty not heated to a very hot temperature and cafe latte more expensive than average & very weak. My nieces toastie and milkshake were good.

Thank Jackie B
Petersfield, United Kingdom
Level Contributor
33 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 5 August 2016 via mobile

Staff very miserable, job to get a smile out of them, very slow service, and coffee not that hot, also fairly expensive. Go else where next time we visit Billingshurst

Thank ann7375
Findon, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 16 July 2016 via mobile

I used to regularly visit truffles billingshurst at least 3 times a week , but over the last year it's gone really downhill , lazy rude staff , dirty tables everywhere even when it's not busy , lack of food choice , everything you ask for they haven't got . And is it a new thing to turn all the... More 

3 Thank mafarugi
Horsham, United Kingdom
Level Contributor
165 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
Reviewed 27 June 2016

Tasty fillings in their handmade to order sandwiches, that come with crisps and salad. Can have cakes from the counter to follow but they add on an extra charge to eat them in. Service was quick and friendly.

Thank Bored-Commuter1
Mollie T, Manager at Truffles, responded to this review

Thank you for your review, we are looking to extend our sandwich offer as we know it needs livening up a bit! Kind regards, Molly More 

Billingshurst, United Kingdom
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 21 June 2016

Truffles is as good as the shift who work when you are there. Sometimes we get friendly, welcoming staff, other times they don't even acknowledge you at all. The last time I was there I took two children with me for a treat and we ended up leaving without even ordering anything after 15 minutes as nobody had come to... More 

1 Thank irene c
Mollie T, Manager at Truffles, responded to this review

Dear Irene, very sorry to read your review in regards to the service. We will be sending in our Area Manager Amy to investigate this. Very pleased to hear your comments on our products as we are very passionate about creating delicious fresh food. Kind regards, Molly More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    1.5 of 5 bubbles
Average prices
US$3 - US$9
Cafe, British
Breakfast, Lunch, Brunch
Restaurant features
Wheelchair Accessible, Takeout, Seating, Accepts Mastercard, Accepts Visa, Free Wifi, Waitstaff, Highchairs Available
Good for
Location and Contact Information
  • Address: High Street | 8 The Maltings, Billingshurst RH14 9JL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Billingshurst
  • Phone Number: 441403785429
Family run bakery based in the heart of Sussex. We pride ourselves in having a passion for good quality baking and excellent service.

Questions & Answers

Questions? Get answers from Truffles staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?