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Bubba Gump Shrimp Co.

Certificate of Excellence
$$ - $$$
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Avenida Francisco Medina Ascencio km 7.5, Puerto Vallarta 48335, Mexico
523332212167
Website
Today
11:00 - 00:00
Open now
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Hours:
Sun - Sat 11:00 - 00:00
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578 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Strathmore, Canada
Level Contributor
210 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
Reviewed 1 week ago

We found the prices mid range , portion size large, and service good. The staff were happy to explain how the restaurant worked for their service. We like that they could pay in Canadian, US, or Pesos . They trendy environment and movie kept us entertained. We also made some purchases from their gift shop.

Helpful?
Thank Chbaldwin B
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Chbaldwin B. We cannot thank you enough for taking time to update your experience on TripAdvisor. It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Look forward to the pleasure of welcoming you back. Cordially. More 

Sunriver, Oregon
Level Contributor
77 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
Reviewed 2 weeks ago

Decided to get a quick bite here before boarding a plane back home. Was amazed at how expensive this was, especially considering what one got. A bottle of "Sol" beer was almost $7 US (120 pesos) while water (bottled was apparently the only option) was $4.50US/80 pesos. Had a couple of salads (Ying Yang chicken and Chicken Cobb) that were... More 

Helpful?
Thank Blue911x50
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Thank you for your valuable comments on your visit. Kindly accept our sincere apologies for not giving you the high standard of quality which is the general norm of our restaurant. If you could send us an email to socialmedia.aero@meracorporation.com with more details of your visit, so we can share your comments with the manager and make sure our usual... More 

New Orleans, Louisiana
Level Contributor
37 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

My significant other and I ate at the one on Melacon twice. The first day we ate there, I ended up a little sick. The second time we ate there we both ended up food poisoned for a week. That was the only restaurant we ate at before becoming sick right after. I was pleasantly surprised to see the Louisiana... More 

Helpful?
Thank Tre'Shaun N
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

First of all we want to thank you for taking the time to write a review of your recent visit. Although this page is for the airport location, We are sorry to hear that your experience with us did not live up to our usual level concerning the food in the city restaurant. We already shared it with the departments... More 

Castlegar, Canada
Level Contributor
45 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

without a doubt this is the worst Bubba's I have ever been into. Never will go back, food was terrible

Helpful?
Thank Mo S
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Mo S We are sorry to hear that your experience with us did not live up to our usual level concerning the food. We already shared it with the departments involved in order to look for improvement and enhance the quality. We apologize for the inconvenience and annoyance those incidents caused. Kindly accept our sincere apologies for not giving... More 

Montana
Level Contributor
202 reviews
145 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
Reviewed 22 February 2017 via mobile

Ate an appetizer there while waiting for a plane. The service was great. I had shrimp cerviche and it was very good. The prices are very high. All in all not too bad.

Helpful?
Thank trn81
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear trn81 We cannot thank you enough for taking time to update your experience on TripAdvisor. It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Look forward to the pleasure of welcoming you back. Cordially. More 

Guadalajara, Mexico
Level Contributor
54 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 21 February 2017

this restaurant is good but not excellent the food is good , the service is slow so be patient , the price is not so bad.

Helpful?
Thank QFGA
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear QFGA Thank you so much for you kind words. We work very hard to offer the best service and a great food for each client. Your review is our reward. Hopefully there'll be another chance to prove you our high quality food and the best service and to have you all here soon. Kindly. More 

BC
Level Contributor
176 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 137 helpful votes
Reviewed 6 February 2017

This was our first visit to this restaurant and over all it was a pretty good experience. Our server Diego was friendly, attentive and even entertaining, asking us questions about the Forest Gump movie. The service was quick and efficient which is just what you want in an airport restaurant. Both our meals - Fish and Chips & Stuffed Shrimp,... More 

Helpful?
Thank frombeautifulBC
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear frombeautifulBC It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Your compliments of the restaurant are greatly appreciated. We work diligently to offer the best service and a great food for each client. It is nice to know when this succeeded. I have shared your comments... More 

Edmonton, Canada
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 30 January 2017

We were seated immediately, but had to ask for a server to take our order. Food was fantastic though. Very large portions. Make sure you are hungry!

Helpful?
Thank Deanna B
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Deanna B It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Thank you so much once again for your feedback. It would be our pleasure to entertain you in the near future, we cannot wait to greet you soon! Kind regards. More 

Puerto Vallarta, Mexico
Level Contributor
49 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 19 January 2017

They weren't that busy. I ordered a 260 peso drink and some clam chowder. Twice I stoped the manager to ask where my soup and drink was. Then I said I need the bill now as time is getting too close I have to board soon Saw my waiter chatting up all the other waiters standing around. Bar wasn't busy... More 

Helpful?
Thank PamOfOak
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Good afternoon PamOfOak First of all we want to thank you for taking the time to write a review of your recent visit. We are sorry to hear that your experience with us did not live up to our usual level concerning the service. If you could send us an email to socialmedia.aero@meracorporation.com with more details of your visit, so... More 

Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 31 December 2016

My family and I absolutely adore seafood of all types and didn't know that Bubba Gump was a well-known restaurant until we noticed the groups of people taking pictures and buying things from the gift shop. (Yes, a gift shop in the restaurant!) My sister ordered Shimp Heaven (i think) it had cones of shrimp prepared in a variety of... More 

Helpful?
Thank Shweta S
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Shweta S Thank you so much for you kind words. We work very hard to offer the best service and a great food for each client. Your review is our reward. We are very pleased you have enjoyed everything about our restaurant in the Airport location. We really hope there'll be another chance to have you all here soon.... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Seafood
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, View, Bar Scene, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: Avenida Francisco Medina Ascencio km 7.5, Puerto Vallarta 48335, Mexico
  • Location: Mexico  >  Jalisco  >  Puerto Vallarta
  • Phone Number: 523332212167

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bubba Gump Shrimp Co. and other visitors
3 questions
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Enumclaw, Washington
7 months ago

See all questions (3)

Questions? Get answers from Bubba Gump Shrimp Co. staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?