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Ruth's Chris Steak House

Certificate of Excellence
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Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
+52 1 998 885 0500
Website
Today
13:00 - 23:30
Open now
All hours
Hours:
Sun - Sat 13:00 - 23:30
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666 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Olive Branch, Mississippi
1 review
5 of 5 bubbles Reviewed 1 week ago

Absolutely amazing food and service! This restaurant has the BEST service ever! I recommend au gratin potatoes!

Helpful?
Thank lgehrett
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear lgehrett, Thank you very much for your thoughtful words, and of course for taking some time to share them with us and with the whole Trip Advisor Community. Posts like yours are what keep us going and motivate us to be better everyday, and I am sure I speak on behalf of all of our staff. We certainly hope... More 

Level Contributor
3 reviews
4 of 5 bubbles Reviewed 1 week ago

It is the best sirloin that I have ever had. Need some works on plating. The pepper sauce was nicely done.

Helpful?
Thank Jun L
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Jun L, First of all we thank you for taking some time to let us know your thoughts about your experience with us. This is how we grow and learn how to be better day by day. We were delighted to learn how much you enjoyed our sirloin. I will show your review to the kitchen staff, who, I... More 

Malta, New York
2 reviews
5 of 5 bubbles Reviewed 2 weeks ago

My husband and i had a wonderful dinning experience here. We were celebrating our anniversary and the service was exceptional! We felt spoiled from the start. They knew it was a special occasion and treated us very well. The food was amazing from appitizers to the dessert. Highly recommend especially for special occasions!

Helpful?
Thank jhagger7586
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear jhagger7586, It's so wonderful to read such flattering review! Thank you very much for taking some time to write it, and mostly, thank you for having chosen us for this special occasion. Our main goal is to help our customers create great experiences beyond our food and beverages, so to us, this means a great encouragement to keep up... More 

Indianapolis, Indiana
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

It's Ruth's Chris, what else is their to say. Wonderful dining experience. From food to service, exceptional

Helpful?
Thank Mark G
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Mark G, We feel profoundly flattered by your words. Thank you very much for sharing what our brand name means to you, and for taking some time to post your personal experience. Exceptional is a really big compliment. On behalf of all our staff, we thank you for making us feel appreciated. Best regards, Juan Luna Manager More 

London, United Kingdom
Level Contributor
88 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

told to visit by friends so popped along off cuff and got a table after a short wait and we were told to have a drink at the bar while we waited staff were very nice and looked after us till the table was ready ... the food was good and was a good price and value for money couldn't... More 

Helpful?
Thank paul m
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear paul m, We are more than happy that we were part of this evening. Sometimes spontaneous things turn out to be better than the ones we plan! We thank you for your kind words and for sharing your thoughts with us and all the Trip Advisor community. We feel motivated and happy when we read reviews like yours. Sincerely... More 

Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Ruth's Chris is all I have to say. The amazing resorts we stay at offer filets, but no one does it better than Ruth Chris.

Helpful?
Thank Jason H
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Jason H, Thank you very much for your kind words! We truly appreciate your review, short but concise and eloquent. Our founder, Ruth Fertel, dedicated a great deal of her efforts and even used her Chemistry degree to come up with the ideal way to cook the steaks we serve. I am sure she would be thrilled if she... More 

Bedford, Texas
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

The restaurant and staff were great, good service and really good food the tender of the meat and the quality are exceptional, the bread with butter and the orange juice with sparking water are the best

Helpful?
Thank Helmut123
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Helmut123, We deeply appreciate your kind words. This is what we strive for every day! We also appreciate you having found the time to share how you feel about your experience with us. Posts like yours motivates us to keep working everyday to create the best memories for our clients. We hope to have you back the next time... More 

1 review
5 of 5 bubbles Reviewed 30 October 2016 via mobile

The food, drinks, and service were exceptional! What a fantastic start to my time in Cancun. The staff were attendant to our every need and extremely courteous!!

Helpful?
Thank Katholyn R
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Katholyn R, Welcome to Cancún! We are more than glad to learn that your vacation started this good! We sincerely thank you very much for taking some time to share your thoughts about your experience at Ruth's Chris Steak House Cancún. We hope to have you back with the same attentive and warm service we pride ourselves in having.... More 

New Jersey
Level Contributor
55 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 October 2016 via mobile

We visited this Ruth Chris during our recent stay in Cancun and while this is not the first place I've visited that has a RC, we never made it a priority until now. I am so happy that we finally had the opportunity to do so. It is a tad bit pricey. Our bill came out to $250 (before tax)... More 

Helpful?
1 Thank A W
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear A W, We cannot thank you enough for sharing such a thoughtful and flattering review, and we do it on behalf of our Cancun location as well as the Ruth's Chris Steak House family as a whole. To have loyal customers like you is the reason behind all of our efforts. Be sure we will show all of our... More 

Westhampton, NY
Level Contributor
27 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 27 October 2016 via mobile

The Ruth's Chris in Cancun is just another Ruth's Chris. Great food , superbly prepared and served. For 4 people we shared 2 sides, lamb chops and the ribeye steak. Everything was excellent, and since it was our friends' anniversary, we received a complementary dessert!

Helpful?
1 Thank RitaWesthampton_NY
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear RitaWesthampton_NY, Thank you very much for this review, and thank you for the wonderful compliments: first for acknowledging our chain's consistency and second, for all the great things you say about our Cancun location. We assure you all the staff work very hard, and to have people taking the time to write comments like yours is our best prize.... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$50 - US$100
Cuisine
American, Steakhouse
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Elegant
Good for
Business meetings, Special Occasion Dining, Groups, Romantic, Child-friendly
Open Hours
Sunday
13:00 - 23:30
Monday
13:00 - 23:30
Tuesday
13:00 - 23:30
Wednesday
13:00 - 23:30
Thursday
13:00 - 23:30
Friday
13:00 - 23:30
Saturday
13:00 - 23:30
Location and Contact Information
  • Address: Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
  • Public Transportation: Bus stop 20 feet away main door.
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 1 998 885 0500

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ruth's Chris Steak House and other visitors
2 questions
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Questions? Get answers from Ruth's Chris Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?