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Ruth's Chris Steak House

Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
+52 1 998 885 0500
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Overview
  • Excellent74%
  • Very good17%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“steak” (226 reviews)
“onion soup” (7 reviews)
“petite filet” (8 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
All Details
Top 3 Reasons to Eat Here
Sponsored by: Ruth's Chris Steak House
1. Best steak in town
"We were very impressed with the quality of the steak."
Missjojoy
See reviews that mention steak
2. The best service
"We had some of the best service I’ve ever received at a restaurant"
Matthew E
See reviews that mention Service
3. Special occassion
"It is definitely a place you can visit for any special occasion."
LeavingOnAJettPlane
See reviews that mention special occasion
Write a ReviewReviews (854)
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1 - 10 of 612 reviews

Reviewed 2 days ago

Great meal here last week. The prices were maybe slightly less than prices in the US and the food was just as good if not better. Our entire family loves steak and the kids menu is a great way to go if you have kids.

Thank Dhkleis
Restaurant's Favourite
Reviewed 13 May 2017

Great service, amazing food. Just like Ruth's Chris at home, except for this one is in paradise and it's warm! It was my husband's birthday and we were on vacation so we treated ourselves to this restaurant and were not disappointed. Very delicious and best...More

1  Thank nicolew2161
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 18 May 2017

Dear nicolew2161, Thank you so much for your kind words! It is amazing that you honored us with your visit having a Ruth's Chris near to you at home. From the bottom of our hearts, thank you for your loyalty. We also feel very happy...More

Reviewed 3 days ago

Loved the spicy shrimp appetizer, and the pomegranate margaritas, that was recommended by our server, he was very attentive and made us feel so special!! Ask for Juan !!

Thank cherrdh
Reviewed 3 days ago

Let me start by saying Geuri was GREAT! He was very friendly & willing to answer multiple questions menu & non-menu related! All of the staff was very friendly & helpful really, Ruth's Chris Cancun is actually one of the best experiences i have had...More

Thank Lauren E
Reviewed 4 days ago via mobile

Went here tonight 18/01, was expecting to be wowed due to reviews but we were not. Yes the food was good but we did not have steak as we wanted to as they were all such huge amounts of meat - one was 42oz I...More

1  Thank Lesley_ann_blood
Reviewed 1 week ago via mobile

Myself, my son and his best friend was there for dinner on Jan 12, 2018 and we received the best service we’ve ever gotten! We were greeted immediately and was seated at a table right away! They brought over a stand for us to put...More

Thank hzldeyes
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 6 days ago

We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food and beverages, but the ambiance and service as well. Thank you...More

Reviewed 1 week ago

Mediocre place with good service yet average steak. Nothing special for the price they charge on the menu. Just another diner in my opinionMore

Thank Alex S
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 1 week ago

We regret that your experience with us has not been the best, we would like you to call us and tell us your experience with us and of course listen to your suggestions, we are in love with our guests and we work on improving...More

Reviewed 1 week ago

Good service yet steaks are not all that, medium to low quality meat, cooked average. In my opinion there are many other places in Cancun to go for a good steak experienceMore

Thank Jesus_Christ_2017
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 1 week ago

Dear JESUS, We regret that your experience with us has not been of your total pleasure, we would like to share that our meat has the superior quality USDA PRIME, imported directly from the Midwest of the United States. For us it is very important...More

Reviewed 1 week ago via mobile

Have been to many Ruth’s Chris steakhouses and find the Cancún restaraunt to be the best. Tonight we stopped in early and went to the bar. Rodrigo was the bartender who provided such good service that we decided to stay there for dinner. The salad,...More

Thank 105mikeo
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 1 week ago

We really appreciate your kind words. Thank you for taking some of your time to share them with us. It's great to learn you had a good experience with us, involving not only food , but the ambiance and service as well. Thank you again...More

Reviewed 2 weeks ago via mobile

Excellent service by Guillermo Flores, including organising birthday dessert at short notice. Delicious ravioli, tuna tartare, crab cakes and steaks.More

Thank Sardiniajen1
GRUPO STEAK HOU... D, Gerente at Ruth's Chris Steak House, responded to this reviewResponded 2 weeks ago

Thank you very much for sharing your thoughts on your recent visit to Ruth's Chris Cancún. We know service is a major part of the dining experience. Our staff is always working to improve this aspect, but mostly, they love what they do. Thank you...More

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Questions & Answers
Flybouy_Ken
10 March 2017|
Answer
Response from andrewf764 | Reviewed this property |
You should be perfectly fine, shorts and tee shirts are the norm
0
Votes
cindymariec
23 February 2017|
AnswerShow all 2 answers
Response from Helmut123 | Reviewed this property |
You can always customize they had great salads you can just tell them you don't want any cheese or meat.
0
Votes
jcoy103536
28 January 2017|
AnswerShow all 5 answers
Response from JUAN LUNA G | Property representative |
Hi, Of course our water, as well as the ice we have is safe. You don't have to worry. If there is anything else we can answer for you, please do not hesitate to contact us again.
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$50 - US$100
Meals
Lunch, Dinner, After-hours
Restaurant features
Television, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Dining Style
Casual Elegant
Good for
Romantic, Business meetings, Special Occasion Dining, Child-friendly, Groups
Open Hours
Sunday
1:00 PM - 11:30 PM
Monday
1:00 PM - 11:30 PM
Tuesday
1:00 PM - 11:30 PM
Wednesday
1:00 PM - 11:30 PM
Thursday
1:00 PM - 11:30 PM
Friday
1:00 PM - 11:30 PM
Saturday
1:00 PM - 11:30 PM
Location and Contact Information
  • Address: Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
  • Public Transportation: Bus stop 20 feet away main door.
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 1 998 885 0500
  • E-mail
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