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Hard Rock Cafe

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Carretera a Chankanaab Km 3.5 Esq. Claudio Canto | Royal Village Mall, Cozumel 77600, Mexico
+52 987 989 6439
10:00 - 23:00
Open now
See all hours
Sun 12:00 - 20:00
Mon - Thu 10:00 - 23:00
Fri - Sat 10:00 - 01:00
More Info
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403 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Hilton Head, South Carolina
Level Contributor
27 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

I gave this place 5 stars because of our bartender, Gael. We stopped in for a beer, that turned into several because he is such a fun guy to talk to that we ended up staying for a couple of hours. Tip: if you purchase something (not sure the value limit) you get a coupon for free nachos. We didn't... More 

Thank sclem755
The Netherlands
Level Contributor
127 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 3 weeks ago via mobile

I've been here for 3 times already and my observation was that every visit there's a lot of staff (i counted 7 waiters) in an (almost) empty restaurant. In total there were 3 tables including mine and there was simply no management or what so ever to send some staff home because the staff thought it was more important to... More 

Thank Raymundes
Windsor, Canada
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 16 March 2017

This was the only Hard Rock Cafe we have ever been to, and my Husband was quite looking forward to going. However, other than a few framed guitars on the walls and signed pictures, there really wasn't much to see on the "Rock" side of things. Now what mattered to me the most was the service and the food, and... More 

Thank DarleneRuhs
Newburyport MA
Level Contributor
52 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 26 February 2017 via mobile

The teenagers in our crew wanted to visit, so against our better judgment we went. Very small with no interesting memorabilia. Two burgers came out cold, onion rings which were first forgotten were a highpoint of the meal. Twisted macaroni and cheese w/ chicken was awful, served with stale garlic bread. Fish tacos were bland. Most expensive night out and... More 

Thank Islandkids
Saint Louis, Missouri
Level Contributor
29 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 24 February 2017

I have been in Many Hard Rocks Before, Took a Peek inside, Was Going to Buy a Beer ,looked at the Prices and Left. Very Expensive. More was going on at Senor Frogs!!!

Thank mpdog42
1 review
Reviewed 24 February 2017 via mobile

The worst Hard rock I have ever been to. 1st they asked me if I wanted small or large soda. I did not know the large was 8 dollars. I had a hard rock gift card they would not take it. Then the bill came and it was 383 pesos or 25 American which is 500 pesos at the current... More 

Thank scuba49
Lees Summit, Mo
Level Contributor
767 reviews
386 restaurant reviews
common_n_restaurant_reviews_1bd8 1,291 helpful votes
Reviewed 22 February 2017

Great place for a drink and to grab a souvenir. Lots of action and an upbeat type of place to visit near the cruise ship.

1 Thank postrawb
Owensboro, Kentucky
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 18 February 2017

This was the meeting place for our shore excursion, while waiting we ordered a drink. We sat outside, was very peaceful, service was great and we did not have to wait long on service or to get our drinks. I got a Smashed Buzzard, it was absolutely amazing!

Thank GCrowe05
Level Contributor
37 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 8 February 2017

Stopped on a cruise and decided to get off the boat, walk over and have a Bloody Mary. There were 7 people on the bar and one bartender. All other customers had drinks but it took the bartender about 10 minutes to notice me. Ordered my drink but she never made it. Left, went to Senor Frogs. Bar full of... More 

Thank Pete S
Pikesville, Maryland
Level Contributor
82 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 6 February 2017

first time at Hard Rock. pleasantly surprised and pleased. food good, fast and hot. service was equally good. not enough memorabilia hanging around.

Thank po8eer

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    4 of 5 bubbles
Average prices
US$2 - US$17
American, Bar, Cafe, Vegetarian Friendly
Breakfast, Lunch, Dinner, After-hours, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Street Parking, Full Bar, Wine and Beer, Reservations, Validated Parking
Good for
Bar Scene, Child-friendly
Open Hours
12:00 - 20:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 23:00
10:00 - 01:00
10:00 - 01:00
Location and Contact Information
  • Address: Carretera a Chankanaab Km 3.5 Esq. Claudio Canto | Royal Village Mall, Cozumel 77600, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cozumel
  • Phone Number: +52 987 989 6439

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
2 questions
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Toronto, Canada
2 months ago

See all questions (2)

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?