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HOT Casual Food

$$ - $$$
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Plaza Comercial Centro Maya, Plaza Inn | Carr. Federal Cancun-Tulum #2100 Loc. 1, Playa del Carmen 77710, Mexico
+52 984 803 9314
Website
Today
07:00 - 22:00
Open now
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Hours:
Sun - Sat 07:00 - 22:00
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123 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Level Contributor
92 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 18 March 2017

If you have to eat there, I would suggest this place. You can have something getting closer to a healthier option, and since it is mostly bread, you will be satisfy. There are lots of options. No much for vegan or vegetarian. i guess there is indeed a veggy sandwich, and salads but there is not much imagination on it.... More 

Helpful?
Thank CDM81
HOT Casual F, Depto. Maarketing at HOT Casual Food, responded to this review

Thank you for your visit! Your comments help us to improve our service, we hope to see you soon again. More 

Calgary, Canada
Level Contributor
303 reviews
154 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
Reviewed 14 November 2016

this restaurant serving wide selection breakfast lunch fresh vegetable juices friendly peoples the service very slow close to American mall good soups

Helpful?
Thank John R
HOT Casual F, Depto. de Marketing at HOT Casual Food, responded to this review

John, thank you for your visit! Your comments help us to improve our service, we hope to see you soon again. More 

Playa del Carmen, Mexico
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 24 September 2016

This place is great especially before a movie at the Cineplex next door, or after a longer shopping trip, when you don't want to go full out on a lunch but crave something lighter and healthier. I always enjoy their sandwiches and juices, which are fresh and customizable.

Helpful?
Thank TorontoDiabolique
HOT Casual F, Depto. Marketing at HOT Casual Food, responded to this review

We thank you for taking the time to write a review. We are so happy you enjoyed your stay, you were satisfied with our service, staff and location. We sincerely thank you for your recommendation and we look forward to welcoming you back soon. More 

Chicago, Illinois
Level Contributor
56 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 12 August 2016

Everything we ordered - sandwiches, bagels and enchiladas - was delicious. They have a wide selection of breakfast and lunch food, as well as coffee and fresh fruit and vegetable juices. Everything was less expensive than many of the other restaurants in Playa del Carmen, and the quality was also much higher than the average neighboring restaurants. If you love... More 

Helpful?
Thank NotTheCEO
HOT Casual F, Depto. Marketing at HOT Casual Food, responded to this review

Thank you so much for your kind words, we appreciated all your comments and are happy to hear that you enjoyed your visit, we hope to see you son again. More 

Cozumel, Mexico
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 17 April 2016 via mobile

The baggels were ok, the potatoes were cold and took them a long time to serve it, the worst was the drinks took them forever and the excuse of the employer was saying we didn't order it, lying to our faces and not assuming her mistake! I would probably not come back unless i don't have any other alternative in... More 

Helpful?
Thank fern_anthia
HOT Casual F, Marketing at HOT Casual Food, responded to this review

We offer you an apologize about the service. All our salads are served fresh and in the moment, our potato salad is cold. Hope to see you again, our service will be better. More 

California
Level Contributor
420 reviews
152 restaurant reviews
common_n_restaurant_reviews_1bd8 213 helpful votes
Reviewed 14 April 2016

I went here for lunch with a colleague who lives in Playa Del Carmen. We went to the branch on 5ht Ave. just above 38th st. Yes it is a chain restaurant without much character. But this is where the locals eat. I had an enchilada- you pick your own ingredients. It was very good as was the service.

Helpful?
Thank packedandready2go
HOT Casual F, Marketing at HOT Casual Food, responded to this review

Thanks for your visit, hope to see you again! More 

Lewes, Delaware
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 April 2016 via mobile

This was a nice find. After paying too much for our last two night dinners it was a pleasant surprise to wake up to an affordable breakfast. I was able to feed my family of four a nice breakfast for 385.25 peso's ($22.22). That price included a 15% tip. If you are in a rush this is not the place... More 

Helpful?
Thank adventuralaviva
HOT Casual F, Marketing at HOT Casual Food, responded to this review

Thanks for your visit :) hope to see you again :) More 

Tuxtla Gutierrez, Mexico
Level Contributor
18 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 21 February 2016

Go here for great bagels, delicious coffee, and quick service. They also have a lot of great breads and salads to choose from.

Helpful?
Thank elizanyc
HOT Casual F, Marketing at HOT Casual Food, responded to this review

Hi Eliza, thanks for your visit! Hope to see you again! :) We bake all of our bakery. More 

Playa del Carmen, Mexico
Level Contributor
49 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 12 January 2016

We decided to dine here before doing some shopping at Soriana's, the place seemed cute and we noticed that it was busy the last time we were at Centro Maya. The menu is very simple but varied, though very expensive for what you're getting. I ordered the veggie burger and it looked like I was served a hockey puck between... More 

Helpful?
Thank Mitch F
HOT Casual F, Marketing at HOT Casual Food, responded to this review

Hi Mitch, we regret that your experience would not have been the best , our staff could you inmediatly to make the burger and sandwich were to your satisfaction. More 

Copenhagen, Denmark
Level Contributor
39 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 3 January 2016 via mobile

The place is cute the menu looks yummy. The juices ARE yummy. But the service is ridiculously slow. We went twice. First time was really full, and we guessed they were short on staff. They were out of avocado. They forgot to bring 2 of the things we ordered and waited more than 1 hour for. We returned for take... More 

Helpful?
Thank Estinea
HOT Casual F, Marketing at HOT Casual Food, responded to this review

Hi, we are very sorry you had that experience, we always care about the quality of our products and the time when cooked. Immediately inform and discuss with all our staff to not happen again, we hope to come back and see you better service. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$4 - US$20
Cuisine
Mexican, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Delivery
Good for
Child-friendly, Cheap Eats
Open Hours
Sunday
07:00 - 22:00
Monday
07:00 - 22:00
Tuesday
07:00 - 22:00
Wednesday
07:00 - 22:00
Thursday
07:00 - 22:00
Friday
07:00 - 22:00
Saturday
07:00 - 22:00
Location and Contact Information
  • Address: Plaza Comercial Centro Maya, Plaza Inn | Carr. Federal Cancun-Tulum #2100 Loc. 1, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 9314

Questions & Answers

Questions? Get answers from HOT Casual Food staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?