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La Casa del Agua

Certificate of Excellence
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5ta Avenida | esquina Calle 2, Playa del Carmen 77710, Mexico
+52 984 803 0232
Website
Today
16:00 - 23:00
Closed now
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Hours:
Sun - Sat 16:00 - 23:00
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1,155 Reviews from our TripAdvisor Community

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Showing 691: English reviews
South Venice, Florida
Level Contributor
36 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Great food, tremendous service..attention to detail in every stage of our dining experience. Wait staff offered great suggestions that fit our palette. A birthday cake was made for us ...a surprise. Enjoyed people watching from our dining balcony while eating. 5th avenue is a bustling place to people watch.

Helpful?
Thank JanieK0213
Hans S, Director General at La Casa del Agua, responded to this review

Dear JanieK0213, Thank you so much for your wonderful review! We are happy to read that you had a great experience in our restaurant and that you share our passion for food. We would love to read what you would suggest for us to work on so we can get your 5 stars next time? Looking forward to have the... More 

Ontario
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Went to La Casa del Aqua in search of a decent meal after experiencing the mediocrity of the food and restaurants at the Grand Princess Hotels where I was staying. La Casa does not disappoint. From the friendly greeting at the door by the hostess right through to all the wait staff and the restaurant manager the service is excellent.... More 

Helpful?
Thank beversOntario
Hans S, Director General at La Casa del Agua, responded to this review

Dear beversOntario. Thank you so much for your lovely review! Every day we work to achieve comments likes yours, I am beyond happy to know that we accomplished our main priority: provide you with the best culinary and service possible. We are looking forward to have you at our restaurant again. Best Regards, LA CASA DEL AGUA More 

New York City, New York
1 review
5 of 5 bubbles Reviewed 5 days ago NEW

We had a wonderful meal here on our last night in Play Del Carmen. The service was fantastic and food and drink very enjoyable. We appreciated the attention to detail of the decoration and space, and spent a lovely evening people watching over the plaza!

Review collected in partnership with this restaurant

Helpful?
Thank Shira S
Hans S, Director General at La Casa del Agua, responded to this review

Dear Shira, Thank you for your wonderful review! Our main priority is to provide you with the best culinary and service possible, knowing your meal was wonderful makes us very happy. We hope to have you back very soon! Best Regards, LA CASA DEL AGUA More 

Bournemouth
Level Contributor
56 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW via mobile

Visited here with family to celebrate our mum's 60th birthday. The venue is beautiful, service impeccable and food was delicious and well presented and a menu that offers high quality dishes. If you want something a little different from the majority of restaurants in Playa then this is a must.

Helpful?
Thank Matthew P
Hans S, Director General at La Casa del Agua, responded to this review

Dear Matthew, Thank you so much for such a wonderful review! We are beyond happy to read your comment and knowing you had such a great experience. That is our number one priority! We hope to have you back in the near future! Best Regards, LA CASA DEL AGUA More 

Playa del Carmen, Mexico
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 week ago

As a local I do not usually eat on 5th Ave; it is out of my way, very touristy, etc. My best friend was in town and after some late shopping at Paseo del Carmen we decided to get a bite to eat and stopped in La Casa del Agua. We were very happy we did! The service was wonderful.... More 

Helpful?
Thank Jeanene K
Hans S, Director General at La Casa del Agua, responded to this review

Dear Jeanene, Thank you for your wonderful review! We are delighted to read that you had a great experience in our restaurant and that we will have the pleasure to have you back with us soon with your guests! We are very happy to know you loved your food and the service! Hope to see you very soon! Kind regards,... More 

Surrey, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Delicious food, not what you might expect from the outside of the restaurant! Waiters are extremely attentive and sweet, would definitely recommend to others visiting the area.

Helpful?
Thank Kate S
Hans S, Director General at La Casa del Agua, responded to this review

Dear Kate, Thank you so much for your lovely review! Every day we work to achieve comments likes yours, I am beyond happy to know that we accomplished our main priority: provide you with the best culinary and service possible. We are looking forward to have you at our restaurant again. Best Regards, LA CASA DEL AGUA More 

Foshan, China
Level Contributor
139 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

I came here with a large group for a tequila tasting evening. The venue was very nice and it was laid out wonderfully. The service was reasonable - I had to keep requesting water...after the 3rd time I asked for a refill, I would've assumed the lad would've just left me the jug on the table (this did eventually happen!)... More 

Helpful?
Thank TommySangers
Hans S, Director General at La Casa del Agua, responded to this review

Dear TommySangers, We are sorry to know that your experience at our restaurant was not good at all. We appreciate a lot your comments but I would like to tell you that the tequila tasting is an external activity. We do have activities by our restaurant like wine tasting every Friday which we would love to have you one more... More 

Winnipeg, Manitoba
Level Contributor
68 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Compared to some restaurants in Playa this place is a bit pricey but for 4 adults with 4 entrees, 4 beers, and 1 shared appetizer, the total cost was approx 100$CAD. There are more expensive entrees though, so the price could rise quite a bit. I found it annoying that they charge 55 pesos for a large bottle of water... More 

Helpful?
Thank adventureseeker_9
Hans S, Director General at La Casa del Agua, responded to this review

Dear adventureseeker_9, Thank you so much for your review! Our main priority is to provide you with the best culinary and service possible. We are happy to read that you liked our food and service! Hope to have you back in the near future! Best Regards, LA CASA DEL AGUA More 

Claremont, North Carolina
Level Contributor
346 reviews
264 restaurant reviews
common_n_restaurant_reviews_1bd8 226 helpful votes
5 of 5 bubbles Reviewed 1 week ago

OK, it was the best dinner we had on our trip. And for the size of the town, you could argue that LCDA should be a five star restaurant, so that's why i upped it to 5 for my review. Let's look at the tape: 1. Beautiful restaurant, with tables spaced far apart. Makes it so very very relaxing. One... More 

Helpful?
1 Thank ATLconsultant
Hans S, Director General at La Casa del Agua, responded to this review

Dear ATLconsultant, Thank you so much for your lovely review! Our main priority is to provide you with the best culinary and service possible. We are delighted to read that you had a great experience in our restaurant and that you share our passion for food and wine. It gives us great pleasure to know it was your best dining... More 

Level Contributor
135 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

On a beautiful house in the busy 5th avenue of Playa del Carmen, amazing and illustrated service who helps customers understand the menu, its ingredients and preparations. Our party of 5 including a vegetarian had no problem due to the wide mexican menu. For starters we had grilled octopus, Cochinita Pibil (five stars) and cactus salad (five plus). For main... More 

Helpful?
Thank Guillermo P
Hans S, Director General at La Casa del Agua, responded to this review

Dear Gpuyana, Thank you so much for your lovely review! Every day we work to achieve comments likes yours, I am beyond happy to know that we accomplished our main priority: provide you with the best culinary and service possible. We are looking forward to have you at our restaurant again. Best Regards, LA CASA DEL AGUA More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$30 - US$45
Cuisine
Mexican, Latin, Seafood, Mediterranean, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi
Dining Style
Casual Elegant
Good for
Romantic, Child-friendly, Groups, Special Occasion Dining, Local cuisine, Bar Scene, Business meetings
Open Hours
Sunday
16:00 - 23:00
Monday
16:00 - 23:00
Tuesday
16:00 - 23:00
Wednesday
16:00 - 23:00
Thursday
16:00 - 23:00
Friday
16:00 - 23:00
Saturday
16:00 - 23:00
Location and Contact Information
  • Address: 5ta Avenida | esquina Calle 2, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 0232
Description
La Casa del Agua was created in 2001 offers a new culinary proposal of Mexican Contemporary Cuisine, personalized service, a warm atmosphere, and the soft sound of a waterfall. The restaurant offers wines from over 800 labels from different countries. Open from 4pm to 11pm. El restaurante fue creado en el ano 2001 ofreciendo una nueva propuesta culinaria de Cocina Mexicana Contemporanea. Servicio personalizado, ambiente calido y unico; realzado por el suave sonido de la cascada. Cuenta con una coleccion de mas de 800 etiquetas de diferentes paises. Abierto de 4pm a 11pm.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of La Casa del Agua and other visitors
12 questions
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Questions? Get answers from La Casa del Agua staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?