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La Casa del Agua

5ta Avenida | esquina Calle 2, Playa del Carmen 77710, Mexico
+52 984 803 0232
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Overview
  • Excellent73%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“grouper” (71 reviews)
“fig salad” (21 reviews)
“strudel” (10 reviews)
Closed Now
4:00 PM - 11:00 PMAll hours
CUISINES
Mexican, Latin, Seafood, Mediterranean, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5ta Avenida | esquina Calle 2, Playa del Carmen 77710, Mexico
All Details
Write a ReviewReviews (1,384)
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1 - 10 of 820 reviews

Reviewed 2 days ago via mobile

Perhaps with the cold snap, the food was not up to the reviews. The food was tasty, but not a wow. The upstairs dining room provides great viewing of the people walking by below. Almost no one in the restaurant and it may have been...More

Thank TAK37
Reviewed 1 week ago via mobile

A friend and I went to the restaurant two nights in a row as the food was absolutely amazing and so was the service. We had a waited who wore glasses and had a slightly americanised accent (didn’t catch his name) he was amazing, so...More

Thank Jess94255103
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 3 days ago

Dear Jess94255103, Thank you very much for taking a moment of your time to share with us such lovely comments. We are very happy that you have chosen us for your dinner two days in a row !! We are pleased to know that you...More

Reviewed 1 week ago via mobile

First off, we travel all over the world and Marco was one of the best waiters we have EVER had. He was so knowledgeable about every single dish that you would have thought he was the one that created it. So helpful with the menu...More

Thank teddipet
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 1 week ago

Dear teddipet, Thank you very much for sharing such lovely comments with us. We are very happy to know that you had an excellent experience with us since day by day we strive to provide a service and food of the best quality. Rest assured...More

Reviewed 1 week ago

I visit this restaurant whenever I'm in playa. The food is incredible, the service outstanding and its a pleasure to view the Fifth Avenue street activity from this second floor refuge!More

Review collected in partnership with this restaurant
Thank Tom H
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 1 week ago

Dear Tom H, Thank you very much for taking the time to share your experience with us. We are very happy to know that every time you come to Playa del Carmen you visit us and enjoy our dishes. Our number one priority is to...More

Reviewed 2 weeks ago via mobile

My husband and I came here last night to celebrate our wedding year and it honestly exceeded expectations. The restaurant accommodated us earlier than our reservation and let us select the table we wanted. We sat on the second floor along the balcony overlooking 5th...More

Thank elinasunny
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 1 week ago

Dear elinasunny, Thank you very much for taking a moment of your time to share your lovely comments with us! One of our main goals is to create memorable experiences in our clients offering the best food and service of the best quality and we...More

Reviewed 2 weeks ago

Ate at Casa del Agua for new years dinner with my family. Overall the restaurant was very good. My perspective is the service and ambiance is excellent and the food is good.More

Thank Dennis_M99_MTL
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 2 weeks ago

Dear Dennis_M99_MTL, We are very grateful that you took a moment of your time to share your comments with us on Tripadvisor. We are pleased to know that you had a great experience with us, we would love to know what we can improve so...More

Reviewed 2 weeks ago

Dinner was amazing! the wait staff was excellent. They were attentive without being invasive. The food was out of this world. We sat overlooking 5th Avenue and it was great people watching. Would definitely recommend as a place to dine.More

Thank Kathy A
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 2 weeks ago

Dear Kathy A, Thank you so much for such a lovely review. We are glad to read that you had an excellent experience in our restaurant and that you enjoyed the dinner. Looking forward to have the honor of your next visit! Best Regards, La...More

Reviewed 2 weeks ago via mobile

I ate here with my family for New Year's Eve and had the most wonderful time. The atmosphere is amazing with a view of 5th Ave from the top floor. The appetizers and entres were very high quality as was the service. Many thanks to...More

Thank Corey L
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 2 weeks ago

Dear Corey L, We are very grateful that you took a moment of your time to share your comments with us. Thank you very much for choosing us to celebrate New Year's Eve, we are pleased to know that you had a great experience with...More

Reviewed 2 weeks ago

Had a very nice meal out with family. The restaurant has a great vibe, seated overlooking the busy street below in open air dining room, it felt tropical and fun. We all enjoyed our food and they brought a birthday tiramisu as a gift at...More

Thank Bostontravels
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 2 weeks ago

Dear Bostontravels, Thank you very much for taking a moment of your time to share your comments with us. We are pleased to know that you had a great experience with us since every day we strive to provide a service of the best quality....More

Reviewed 2 weeks ago via mobile

This is our second year visiting this restaurant. The service is superb (Andres our waiter). The food and ambiance are excellent. We had the lobster bisque, steak, duck tacos, and all were great. Would definitely recommend and return here for dinner.More

Thank Sparkle1109
Hans S, Propietario at La Casa del Agua, responded to this reviewResponded 2 weeks ago

Dear Sparkle1109, Thank you very much for taking a moment of your time to share your comments with us. It gives us great joy to know that you preferred us again and that both times you had a great experience. Our number one priority is...More

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Ask a question
Questions & Answers
demadam2017
30 April 2017|
AnswerShow all 2 answers
Response from jfehrenb | Reviewed this property |
Not sure. Probably equivalent to 2 to 3 $ signs on Yelp.
0
Votes
Gidget1976
19 March 2017|
Answer
Response from Hans S | Property representative |
Dear Gidget1976, Thank you for contacting us. You can find our menu online. Please share your email address in case you need further information. Best regards
0
Votes
jjanz16
31 January 2017|
Answer
Response from PatriciaSwiss | Reviewed this property |
The menu is diverse and ranges from vegan, veggie and meat/seafood dishes. The training of the staff is excellent & they know what it is in the dishes - just ask them
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$45
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi
Dining Style
Casual Elegant
Good for
Child-friendly, Special Occasion Dining, Business meetings, Local cuisine, Romantic, Bar Scene, Groups
Open Hours
Sunday
4:00 PM - 11:00 PM
Monday
4:00 PM - 11:00 PM
Tuesday
4:00 PM - 11:00 PM
Wednesday
4:00 PM - 11:00 PM
Thursday
4:00 PM - 11:00 PM
Friday
4:00 PM - 11:00 PM
Saturday
4:00 PM - 11:00 PM
Location and Contact Information
  • Address: 5ta Avenida | esquina Calle 2, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 0232
  • E-mail
Description
La Casa del Agua was created in 2001 offers a new culinary proposal of Mexican Contemporary Cuisine, personalized service, a warm atmosphere, and the soft sound of a waterfall. The restaurant offers wines from over 800 labels from different countries. Open from 4pm to 11pm. El restaurante fue creado en el ano 2001 ofreciendo una nueva propuesta culinaria de Cocina Mexicana Contemporanea. Servicio personalizado, ambiente calido y unico; realzado por el suave sonido de la cascada. Cuenta con una coleccion de mas de 800 etiquetas de diferentes paises. Abierto de 4pm a 11pm.
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