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Calle 10 Norte | and 15-20 Avenida, Playa del Carmen 77710, Mexico
+52 984 803 5023
09:00 - 22:00
Open now
See all hours
Tue - Sun 09:00 - 22:00
More Info
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2,119 Reviews from our TripAdvisor Community

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Showing 1,289: English reviews
Level Contributor
3 reviews
Reviewed 2 days ago NEW

Came here after a positive experience with Venezuelan food on a Barcelona trip. Great, friendly staff and really enjoyed the food.

Thank tom d
Boulder, CO
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

Across Calle 10 Norte from Parque 28 de Julio, the park in front of the city municipal building, Kaxapa Factory does not have the best signage but it is worth the effort to discover. Don't be surprised by a wait: The cafe which only seats 35 is very popular. The "vibe" is so good, the family operating the restaurant often... More 

Thank CocZamudio
London, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
Reviewed 3 days ago NEW

An unassuming place - you walk in and it looks like a normal, fairly cheap place. The difference, the staff is extremely friendly - they will chat to you about themselves, their countries, about you. The food is pretty delicious too - a hidden gem!

Thank poppetrocket
Manchester, United Kingdom
Level Contributor
206 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
Reviewed 4 days ago NEW

This is a hard review to write as I can't name anything I ate or drank, but it was delicious. My kind of avocado and chicken sandwich on a bed of organic lettuce, where the 'bread' was two crispy fried plantain pancakes, was a delight. I washed it down with a sour milky drink (don't worry that I can't name... More 

Thank budgetexpert
Chicago, Illinois
Level Contributor
92 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
Reviewed 4 days ago NEW

Playa del Carmen is filled with great food options. Kaxapa Factory is one of those places that has remained not only consistent but has evolved even better over the years. The owners take pride in this place, when you dine there you are treated like family. One thing I appreciate about them is their take out and delivery service. It... More 

Thank ChicagoV
Seattle, Washington
2 reviews
Reviewed 5 days ago NEW via mobile

We ordered empanadas, kaxapas, and arepas. We also had passion fruit juice and some sort of rice milk, which were both delicious. Highly recommend a visit to Kaxapa Factory!!

Thank allieindu
Level Contributor
4 reviews
Reviewed 5 days ago NEW

This was the 1st time my family and I have tried Venezuelan food. The flavors and texture of the food were quite interesting and tasty. This restaurant is small, no A/C just fans blowing and is across the street from the city municipal hall. I don't remember the server's name but he was very handsome and welcoming when we walked... More 

Thank Kristin L
Level Contributor
32 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW via mobile

The restaurant is located 10 minutes away from the beach.This place is small and clean with delicious food. Arepas were yummy.This is a nice place to taste Venezuelan cuisine, if you didn't try before.

1 Thank Sangamitra T
Montreal, Canada
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

This is a small place off the beaten path (and overpriced) fifth ave, only 10 tables in a sparkling bright and clean cute restaurant. Greeted warmly and offered a sample of the 5 juices available, nice touch ! Started with Tequeños, little deep fried cheese rolls with two kinds of dipping sauce, then had Cachapa Mechada which is like a... More 

Thank BearOnTheLoose
Barcelona, Spain
Level Contributor
5 reviews
4 restaurant reviews
Reviewed 1 week ago via mobile

It is amazing and it was a first for my wife and i. Great service and the environment was appropriate for family.

Thank Florentino B

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$9
Latin, Venezuelan, South American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Dinner, Breakfast, Lunch
Restaurant features
Takeout, Waitstaff, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Delivery, Outdoor Seating, Seating, Highchairs Available
Good for
Special Occasion Dining, Child-friendly, Kids
Open Hours
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
Location and Contact Information
  • Address: Calle 10 Norte | and 15-20 Avenida, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 5023
The flavors of the Venezuelan family in Playa del Carmen, come and enjoy the Venezuelan food dishes, with vegetarian and gluten free options.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Kaxapa Factory and other visitors
9 questions
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4 months ago
Puerto Vallarta, Jalisco, Mexico

See all questions (9)

Questions? Get answers from Kaxapa Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?