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Los Murales

Certificate of Excellence
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Cancun-Chetumal Highway km 289 | The Royal Haciendas, Playa del Carmen, Mexico
+52 998 881 0100
17:00 - 22:00
Open now
See all hours
Sun - Fri 17:00 - 22:00
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156 Reviews from our TripAdvisor Community

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Showing 142: English reviews
San Antonio, Texas
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

Two of us planned to order Chilean Sea Bass which I have had before. He convinced us not to get it. Not sure if reasons were "real" or they were running out.

Thank lemohan
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We had an outstanding time when we had dinner at Los Murales and it all started with our waiter Fernando Sandgual. He was very charming and he made some great recommendations. He also did a great job of checking in our us the right amount (at some places they check in with you way too often or not enough). The... More 

1 Thank miguel m
Playa del Carmen, Mexico
Level Contributor
28 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 5 weeks ago

The noise and echo in the place gave me a headache after a few minutes. OK the murals are beautiful. There are no flowers on the tables, no candles, just big tables and confusion everywhere. First thing I ordered was a bottle of red wine. It came freezing cold from the fridge. I sent it back and requested a bottle... More 

Thank Thérèse R
Ballwin, Missouri
Level Contributor
373 reviews
217 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed 11 December 2016

We ate there during our week at Royal Haciendas. This is the better restaurant on the resort. There are a variety of imaginative entrees offered, and the ones we tried tasted good and were presented well. We enjoyed the food and the ambiance, but we thought that our servers were a little overwhelmed. It was not bad service at all,... More 

Thank Boat-Captain
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 November 2016 via mobile

Wonderful food and drink......unbelievable presentations. Ate there twice and going to eat there 3 times in April!

Thank TerryColumbus
Maineville, Ohio
Level Contributor
175 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 145 helpful votes
5 of 5 bubbles Reviewed 13 November 2016

We went there on a Wed evening.Service was first class as was the food.I had the coconut shrimp and my wife had the ahi tuna.Our friend had the lamb chops.All very good.Carlos played the guitar at our table.He is a master. With the exchange rate this has become a very good value.

Thank Bob W
Gainesville, Virginia
2 reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 10 November 2016 via mobile

My family has dinner last night at Los Murales at the Royal Hacienda. We are members of the Royal Resorts since 1999. The Sea Bass was very oily and just stunk like week old rotten fish. I could smell it before it was served. I sent it back and they admitted it was bad. If this is a top notch... More 

1 Thank James S
Rutherfordton, North Carolina
Level Contributor
32 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 November 2016

If you are visiting the Royal Hacienda you have to dine at Los Murales. It has a romantic "family" atmosphere, The food is excellent with a Mexican accent. Carlos will entertain you with flamingo guitar. If you are a returning guest, the chances are very good the staff will recognize you. We have visited every year since the Hacienda opened... More 

Thank Lamplighter01
Rancho Palos Verdes
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 November 2016

Dining at Los Murales has been and continues to be exquisite w impeccable service. Fresh fish in gourmet presentation, and Steak Diane, an off menu special, are my favorites. Carlos plays Flamenco guitar six nights each week, which is worth the price alone. I have been eating there for years and it just gets better. The bonus is the Peso... More 

Thank John W
Virginia Beach, Virginia
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 30 August 2016

My wife and I ate there twice last week. Both times the food was great, no complaints. Don't be intimidated with the "casual elegant" dress code. Both times there I saw more guys in shorts and sandals than I saw in pants and collared shirts. If you're staying at the Royal Haciendas, it's worth a visit.

Thank Chuck S

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$40 - US$60
Seafood, Gluten Free Options
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Good for
Child-friendly, Special Occasion Dining, Groups
Open Hours
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
Location and Contact Information
  • Address: Cancun-Chetumal Highway km 289 | The Royal Haciendas, Playa del Carmen, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 998 881 0100
Discover Los Murales, a place where a love of fine art and food comes together, where you will find artistry everywhere you look, from the murals on the walls to the exquisitely presented food on your plate.The Los Murales menu is a true marriage of flavors. The finest fish and seafood are blended with fruit, vegetables and spices from all over the world to create dishes that are a delight for the senses: taste, smell and sight. Every bite is a sensation, an experience that you will want to repeat over and over again.The restaurant owes its name to its six murals superbly crafted in Byzantine mosaics. They are truly magnificent. Inspired by the paintings of Cuban artist Arturo Montoto, they are the creation of the Perdomo Family, Mexico’s leading mosaic artists.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Los Murales and other visitors
2 questions
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Warwick, Rhode Island
3 months ago

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Questions? Get answers from Los Murales staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?