They we really nice to everyone. A nice romantic atmosphere with great food! Highly recommend this place!
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Amazing restaurant. Beautifully location to watch the sunset. Menu is fantastic. Great variety of food and fab service.
We ate lunch here, and made sure we sat outside by the pool. The service is out of this world. The food is very good
We would never want to write a bad review of any part of Grand Velas, but this time we were a little disappointed with the food. There was no traditional lasagne (which my husband loves), the bolognese was bland and the carbonara salty. 😞
Reservation made for 12 a week prior was met with 2 tables of 6, not as promised!! Going all the way to manager and no empathy only explanations when other restaurants in the resort have handle same number of guest at one table. Hard to...More
I thank you, for taking time to share your observations about how you perceived our service and attention. I am going to look into the reservation issue with the manager and will bring it up at our next executive meeting to find the best way...More
Lucca serves the most incredible Italian food I have ever eaten. The service is divine. One of the best meals we have ever had.More
I want to take this opportunity to thank you for taking the time to share your comments with us regarding your recent visit to our Italian restaurant Lucca. I am very pleased to know your opinion “amazing Italian food and impeccable service!” Your review is...More
Wow where to start, waiting staff are great, Israels team make you very welcome and help the dining experience become amazing. Menu is very interesting so you wont be disappointedMore
It was a pleasure to see you also had an amazing dining experience in Lucca, our Italian restaurant and one of the eight options that make up our culinary tour. And I thank you for highlighting the work of Israel and his waiter staff, who...More
We had the pleasure of celebrating my birthday in this absolutely beautiful restaurant from the moment you walk into the serene ambiance, and the greeting by hostess and host Israel, you will enjoy this restaurant. Chef Francisco greeted us as soon as we were seated...More
Thank you very much for sharing with us your descriptive comments which reflect your satisfaction with the memorable experience that you enjoyed in our Italian restaurant, Lucca. As Executive Chef, I feel proud to know that our chefs, and each member of our staff, celebrated...More
Chef Francesco Cavicchi is the executive chef at the Lucca restaurant at the Grand Velas Rivera Maya resort. My sister and I had a fabulously prepared five course meal. Chef Cacicchi took us on a culinary tour of Italy that we will never forget. From...More
Ms. Michelle, thank you for your kind comments that describe the excellent culinary experience that you and your sister enjoyed in our fine dining venue, Lucca. As you state, Chef Cavicchi loves to pamper all his visitors with "a culinary tour of Italy" with some...More
Lots of options for everyone but when one of our group wanted a substitution, she was told "no" from the kitchen. Desserts were delicious and presented beautifully. Some of our group stated their food was a little bland. Restaurant was crowded and service was a...More