Excellent accommodations on East Side on 21st Floor,Exceptional staff. We felt very safe as there was security at all times.Good location for dining or shopping !!

We have had time share since 1993. We go there almost every year. It seems the owners have been doing all they can to improve this hotel. Every year we have been there, it has shown improvements. Service is great; so are the installations. The...More

Have stayed at this resort 3 times in 6 years and this year the food selection and quality was poor. Even my kids noticed a difference and commented on the downgrade of food from before.

I'm almost sure that you could choice another hotel with same price but better attention, our room was delivered late, and we ask king size bed, obviously they gave us another room with no king size bed, then, when we did check out we still...More

I spent 2 January weeks here on a timeshare trade and was pleased with the resort. The beach and weather were unbeatable. Sand is hard packed for walking, very clean water and great temperature. Every day was sunny and around 82 F. The staff here...More

Very nice staff. I had a surf accident because a paraglider boat dropped his client and line in my zone. Hotel staff were very quick to help me with ice for my facial bruising. I am not sure on Mexican safety rules but common sense...More

It's just sad that I'm a Royal Holiday member and don't seem to get the value of my membership reflected in this hotel. Or any Park Royal so far to be more accurate. Nice reception and commun area at the entance... but that's it... old...More

For the money, this is a Canadian's bargain, and, boy do they like bargains. But, get an oceanfront room. Why are you there anyhow - to view the Pacific. and, what excellent views they have here.

Food selection was good overall, but not kept hot enough. The Italian restaurant has the best deserts and nice quiet setting. We had no problems getting reservations. Adrian and other staff in the buffet very friendly. The staff here work very hard, and appreciate your...More

Wonderful variety on their buffet, wonderful omlets for breakfast! The staff will do everything they can to accommodate your requests. It would be nice to have ice cream available for a sweet treat!!