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Waldhaus Restaurant

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Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada (Formerly Waldhaus Pub)
+1 403-762-6860
Website
Today
18:00 - 21:00
Closed now
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Hours:
Wed - Sun 18:00 - 21:00
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250 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Calgary, Canada
Level Contributor
35 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago

People in Banff will tell you that Grizzly House has the best fondue in Banff but they are sadly mistaken. The Waldhaus Restaurant is exceptional. The cheese fondue with truffle is my favourite anywhere. They offer a fondue experience that is three courses (cheese, beef and chocolate). It is worth the splurge financially and calorie-wise!

Helpful?
Thank StephanieOB
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for writing such a wonderful review on TripAdvisor! We were so happy to hear how much you enjoyed your fondue experience. Tucked away in the Spray Valley, the Waldhaus is truly one of Banff's best kept secrets. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager More 

Calgary
Level Contributor
60 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We had a very nice meal at the Waldhaus for a special occasion. The food was high end and very good, the service was excellent - very friendly and attentive, and the location is really lovely. It is German / Swiss themed. In our group we had wiener schnitzel, roast duck breast, a smoked pork chop and a salad. All... More 

Helpful?
Thank CalgaryTaxGuy
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, "The cabin in the woods" is a fantastic location to indulge in authentic Alpine fare. Our teams are always eager to create memorable experiences for our guests. We will be sure to pass along your kind words to them and hope you may join us again in the future. Warm regards, Jeffrey C. Food & Beverage Manager More 

Edmonton, Canada
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

My husband and I were in Calgary on business on Valentine's Day so we thought we'd go into Banff for dinner. I made reservations at the Waldhaus Restaurant through open table but we were under the impression that the restaurant was inside the Banff Springs Hotel. Upon arrival at the hotel, we were directed to take an 8 minute walk... More 

Helpful?
Thank RomaMinenko
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, We are thrilled you were able to join us in Banff to enjoy your Valentine's Day. The fondue experience is a perfectly lavish way to spend a romantic evening! We are glad to hear our culinary team and Julia were able to create a memorable experience on such a special holiday. We hope you are able to... More 

Level Contributor
67 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 2 February 2017 via mobile

We had a group of 16 of us for dinner on a Wednesday evening, after being dropped off by the shuttle from the Banff Springs we were quickly seated in a semi private area of the restaurant, nice so we didn't feel were disturbing the other diners. Due to our large group we were given a special menu with 3... More 

Helpful?
Thank realtortravels
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for writing such a wonderful review on TripAdvisor. It was great to hear how much you enjoyed your evening. Our culinary team will be thrilled to hear your feedback on the meal. We look forward to welcoming you back the next time you are in Banff. Warm regards, Jeffrey C. Food & Beverage Manager More 

St. Maarten-St. Martin
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 January 2017

Five star experience! Amazing service delicious fondu and a beautiful location. Sat right by the fire which was amazing on a freezing cold winter night. Was so thankful for the shuttle they provided as it was probably -30! Can't wait to return to this lovely spot!

Helpful?
Thank estherlmolinari
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, We are so thrilled you enjoyed a cozy evening in front of the fireplace while indulging in a fondue! We look forward to welcoming you back into the future! Warm regards, Jeffrey C. Food & Beverage Manager More 

Calgary, Canada
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 January 2017 via mobile

Food was wonderful, service was great, drinks were good. Was here for a quick dinner. A lot of fondue dishes whoch we didn't try. French onion soup was good, lots of cheese. Scallops were delicious as well as the duck breast.

Helpful?
Thank Julia_McCarthy
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, It was wonderful to hear how much you enjoyed your dinner. Our culinary team will be thrilled to hear such positive feedback. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager More 

Cold Lake, Canada
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 9 January 2017

We were guests at the hotel and checked in New Year's Day on a bitterly cold night! Thank goodness they have a nice shuttle van from the hotel proper to the restaurant which would have been a very brisk walk in the cold and dark. Certain times of year the walk is very nice but would NOT have been that... More 

Helpful?
Thank icount1
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking this opportunity to share your recent experience, your feedback is always appreciated! We have passed along your concerns to our shuttle and culinary teams to ensure we are providing service that is seamless. We hope you were able to enjoy the rest of your time in Banff! Warm regards, Jeffrey C. Food and... More 

New York City, New York, USA
Level Contributor
181 reviews
118 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 5 January 2017

My husband & I just had NYE 2016 dinner here. I had requested over the phone a table over by the fireplace which they were able to accommodate. Additionally, when making the reservation I was asked about any allergies and our waitress was notified & looked out for us. The entire staff was welcoming, professional, & personable. The dining rooms... More 

Helpful?
Thank Brian P
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, We are so thrilled you were able to ring in the new year with us! We will happily pass along your kind words to our teams as we pride ourselves in creating these wonderful memories that will last a lifetime. We hope you are able to join us again in the future! Warm regards, Jeffrey C. Food... More 

Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 5 January 2017 via mobile

We stopped by to admire the Fairmont Banff Springs Hotel around Christmas and enjoyed a drink at the Waldhaus Pub. First time there and was highly recommended by a good friend who frequents often. I loved that we had to walk outside to get to it. It overlooks a skating area and has a beautiful view of the mountains and... More 

Helpful?
Thank Jabe16
Edmonton, Canada
Level Contributor
28 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 30 December 2016 via mobile

The food, atmosphere, and service were all perfect. I would highly recommend. Very unique little restaurant nestled in the woods of the Banff Springs property.

Helpful?
Thank Michael C
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. It was wonderful to hear how much you enjoyed your recent visit. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$19 - US$37
Cuisine
German, Swiss, European, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Serves Alcohol, Full Bar, Reservations, Parking Available
Dining Style
Casual Elegant
Good for
Romantic, Groups, Special Occasion Dining, View
Open Hours
Sunday
18:00 - 21:00
Wednesday
18:00 - 21:00
Thursday
18:00 - 21:00
Friday
18:00 - 21:00
Saturday
18:00 - 21:00
Location and Contact Information
  • Address: Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada (Formerly Waldhaus Pub)
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m. See the concierge desk for a town bus schedules which are subject to change without notice.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860
Description
Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage.

Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Waldhaus Restaurant and other visitors
2 questions
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Calgary, Canada
over a year ago
Calgary, Alberta, Canada
over a year ago

See all questions (2)

Questions? Get answers from Waldhaus Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?