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Castello Ristorante

Fairmont Banff Springs | 405 Spray Ave, Banff, Banff National Park, Alberta, Canada
+1 403-762-6860
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Overview
  • Excellent48%
  • Very good27%
  • Average17%
  • Poor7%
  • Terrible1%
Travellers talk about
“pasta” (19 reviews)
“tiramisu” (8 reviews)
“trout” (5 reviews)
Closed
All hours
CUISINES
Italian, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Fairmont Banff Springs | 405 Spray Ave, Banff, Banff National Park, Alberta, Canada
All Details
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Reviews (212)
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1 - 10 of 208 reviews

Reviewed 3 days ago via mobile

Top marks to this restaurant (and to our server, Candice, who was delightful) for accommodating our children's requests so cheerily - the extra biscuit with the dessert ensured that they could be divided up equally between my children, thus preventing WW3. The food was good...More

Thank jeff1894
Reviewed 4 days ago

This is the Italian restaurant located in the Fairmont Banff Springs Hotel. Nice setting with lots of windows. Average menu options but the food was excellent. The night we were there that had a seafood pasta special that was excellent. Several in our party had...More

Thank jweaver21
Reviewed 1 week ago

We were told this place was authentic Italian food. Wrong. Luckily we had a great time anyways even with all the mishaps. Place is beautiful, great wine, we had good service, food was good but not authentic italian.More

Thank Donna F
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 6 days ago

Dear Valued Guest, Thank you for taking the time to share your feedback on TripAdvisor. I am sorry to hear that your meal did not meet your expectations. Our culinary team is always looking for ways to improve and appreciates hearing from our guests. I...More

Reviewed 2 weeks ago

We ate at Castello restaurant as part of our dining experience while on tour. I was excited to see porchetta on the menu as it's one of my favourite things to eat when done well, and it didn't disappoint, truly othentic it was flavoursome,delicious and...More

Thank Anna D
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 1 week ago

Dear Valued Guest, Thank you for writing such a wonderful review on TripAdvisor! Our team will be thrilled to hear how much you enjoyed your dinner! I hope you and your husband enjoyed the rest of your time visiting the Rockies! Warm regards, Jeffrey C....More

Reviewed 2 weeks ago

This restaurant is attached to Fairmont Banff Springs where we were staying. Nice Italian food, good choice of pastas, pizzas, chicken and other foods, salads and desserts. Lovely setting and excellent service.

Thank Angelangel1
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 2 weeks ago

Dear Valued Guest, It was lovely to hear that you enjoyed your dinner with us. Our team always loves to hear such positive feedback. I hope you enjoyed the rest of your time in Banff. Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed 3 weeks ago via mobile

This was the option we were recommended to have dinner.......so bat we were not surprised for any of the wines or main dishes at this place... I would suggest again to try other places........ Guys working on this place.....please do your best.....More

Thank Juan Carlos V
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 3 weeks ago

Dear Valued Guest, Thank you for taking the time to share your experience. I am sorry to hear that your dinner was not as memorable as we would like. I have shared your comments with our team as we are always looking for ways to...More

Reviewed 4 weeks ago via mobile

We came here on our free to have a quite dinner and get some Italian that we were both craving. To say the least it is over priced because it is on the Farimont Property. The Spaghetti was very bland with little flavor and the...More

Thank Sjwiden
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 4 weeks ago

Dear Valued Guest, Thank you for taking the time to share your feedback. I am sorry to hear that you had a disappointing experience. It is always our goal to provide our guests with engaging service and a memorable menu. Our culinary team is always...More

Reviewed 20 June 2017

I had spaghetti with meat sauce and my husband had the lasagna. Huge portions and the service was amazingly speedy and courteous. They got my husbands order wrong and it was corrected in lightspeed.More

Thank SusanfromSTL
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 5 weeks ago

Dear Valued Guest, Thank you for writing such a wonderful review on TripAdvisor. It was great to hear how much you enjoyed your evening. Our team always loves to hear such positive feedback. I am sorry to hear about the mix up with your husband's...More

Reviewed 17 June 2017

Dinner tonight, staff very attentive but not obtrusive. We both had entrees of calamari which was done to perfection. My wife had a pizza which she loved but could not finish. I had the mixed seafood grill which was also fantastic. I finished off with...More

Thank Geraldine R
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 5 weeks ago

Dear Valued Guest, Thank you for writing such a lovely review on TripAdvisor. It was fantastic to hear how much you enjoyed your dinner. Our culinary team always loves to hear such positive feedback. We look forward to welcoming you back the next time you...More

Reviewed 28 May 2017

Very nice Italian restaurant next to the Fairmont Banff Springs Hotel. The service was very good. My chicken parm was over done.More

Thank PaulWilliams3rd
Jeffrey C, Food & Beverage Manager at Castello Ristorante, responded to this reviewResponded 30 May 2017

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. It is always wonderful to hear feedback from our guests. I have shared your comments with our culinary team as we are always looking for ways to improve. I do hope you enjoyed the...More

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Questions & Answers
BeGoodTanya
18 April 2015|
AnswerShow all 2 answers
Response from sunlover57 | Reviewed this property |
My husband wore jeans with a nice shirt, so I'd say, no dress code. :)
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$17 - US$33
Meals
Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Elegant
Good for
Romantic, Special Occasion Dining, Child-friendly
Open Hours
Sunday
18:00 - 21:30
Monday
18:00 - 21:30
Tuesday
18:00 - 21:30
Friday
18:00 - 21:30
Saturday
18:00 - 21:30
Location and Contact Information
  • Address: Fairmont Banff Springs | 405 Spray Ave, Banff, Banff National Park, Alberta, Canada
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860
  • E-mail
Description
Celebrate the simple pleasures of great food, wine and company with an authentic Italian meal at Castello Ristorante! The diverse regional flavours of modern Italian cuisine and showcased nightly with our seasonally inspired menu of deliciously shareable appetizers, hand-made pasta, ultra-thin pizza, and innovative rustic fare.

Experience “La Dolce Vita” and the largest Italian wine collection in Banff at Castello Ristorante.
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