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Cactus Club Cafe

$$ - $$$American, ,
801-5800 Turner Rd, Nanaimo, British Columbia V9T 6J4, Canada
+1 250-729-0011
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Overview
  • Excellent35%
  • Very good40%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“lettuce wraps” (7 reviews)
“steak” (17 reviews)
Opens in 30 min
Hours
CUISINES
American, Bar, Canadian, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
801-5800 Turner Rd, Nanaimo, British Columbia V9T 6J4, Canada
All Details
Write a ReviewReviews (221)
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1 - 10 of 218 reviews

Reviewed 3 weeks ago via mobile

Stopped here on the way to the Comox Airport for lunch. Place was busy and the kitchen was on there game. Great burger and salads, efficient service and overall a great meal.

Thank 205
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hey there, Thank you so much for the great review! I am glad you enjoyed your experience, I couldn't agree more, our burgers are pretty fantastic! Hope to see you next time you are passing through. Sincerely, Justin Manager Cactus Club Cafe Nanaimo

Reviewed 9 April 2018

Pretty noisy because its busy. The Server I had didn't greet us properly. I want some eye contact and a small introduction. The food and drink selection was good. The Spirit Free cocktails were a cool addition to the menu. The food was mediocre, the...More

Thank laurahL8120CV
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hello Laurah, I am sorry to hear that we missed the mark during your last visit. This is not reflective of our standards so I will pass this along to the rest of the management team. I hope we see you again in the future...More

Reviewed 13 March 2018 via mobile

We dropped in early. It was so dark we thought it might be closed. But the decor is pleasantly rustic and we settled in. The menu holds few surprises but the food was fresh and promptly served. I’d go back but not for a while...More

Thank Paul E
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 2 April 2018

Hey Paul, Thank you for taking the time to leave a review for Cactus Club Cafe Nanaimo. I am glad to hear that your enjoyed your experience during your last visit. We usually add new items to our menu seasonally to keep things fresh, but...More

Reviewed 1 March 2018

I ordered the butternut squash ravioli with prawns, I was debating between the starter and full size and I thought surely for 25$ I would receive a decent portion size as I was starving (and pasta typically comes in large serving sizes). We waited a...More

Thank Tiffany E
Reviewed 19 February 2018 via mobile

Coming from North Vancouver, and knowing the chain, cactus club is a chain that does well. Food is almost the same at all locations minus a few items. People go to the Cactus club for the fact that they know it will be good. This...More

Thank Huntersar
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 26 February 2018

Hello there! Thank you for taking the time to review Cactus Club Cafe Nanaimo. We are happy to hear that you are a fan of the restaurants and continue to visit some of our different locations. We look forward to seeing you again soon! Justin...More

Reviewed 2 February 2018

Yesterday, Don kept telling me we were going out for dinner but after looking outside, it was pouring rain. I suggested to him we go another time but he insisted that I wasn’t made of sugar, so get your coat on, we’re going. Suzanne kept...More

Thank Bonnie W
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 13 February 2018

Hello Bonnie! Thank you so much for leaving such a kind review! We are so happy to hear about your great experience. I shared the review with Kimeesha who was thrilled to hear how great your dinner was as well. We hope you and Don...More

Reviewed 2 January 2018 via mobile

Have been going to this special cafe for years and have always been impressed with the quality and and consistency of food and service! Thank you Cactus club!More

Thank Bonelltravell2
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 15 January 2018

Hey there! Thank you for the kind words, we always love getting feedback from our guests. We are happy to hear you have been joining us for so long, we look forward to many more visits in the future! Sincerely, Justin Manager Cactus Club Cafe...More

Reviewed 8 November 2017

The Cactus Club in Nanaimo serves up great tasting and interesting meals most of the time - but, sometimes it misses the mark: a $25 Angus beef sirloin steak should not be tough/chewy. Servers are friendly, efficient, and spot-on most of the time but some...More

2  Thank Bede-Are
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 28 November 2017

Hello Bede-Are, Thank for you taking the time to write a review. As this is not reflective of our standards, please email us at comments@cactusclubcafe.com so that we can better address your comments. Thank you, Justin Manager Cactus Club Cafe Nanaimo

Reviewed 3 November 2017

Love the look and feel of the cactus club. Have been going for years. Went in for lunch and was happy to find they have wifi. Ordered the Cheddar Bacon burger with French fries. For $16 what a rip off. the bun is so big...More

Thank Wayne T
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 28 November 2017

Hello Wayne, Thank you for taking the time to leave a review about your experience. I appreciate the kind words about the vibe and staff, we take pride in having a team of great people to help make your experience great. I am sorry to...More

Reviewed 25 October 2017

Beautiful looking restaurant - lovely workers - worse calamari or top 3 worse I have ever eaten anywhere on the planet - which is a shame since we should be able to source squid locally. This cannot be the local standard.More

Thank Earthrise1
Justin W, Manager at Cactus Club Cafe, responded to this reviewResponded 29 October 2017

Hello, Thank you for taking the time to write a review for Cactus Club Cafe Nanaimo. I am sorry to hear about your Calamari, as one of our most popular appetizers this certainly is not our standard. We are part of the ocean wise program,...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Good for
Special Occasion Dining, Kids, Business meetings, Groups, Bar Scene, Child-friendly
Open Hours
Sunday
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 1:00 AM
Saturday
11:00 AM - 1:00 AM
Location and Contact Information
  • Address: 801-5800 Turner Rd, Nanaimo, British Columbia V9T 6J4, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Nanaimo
  • Phone Number: +1 250-729-0011
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