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Boston Pizza

$$ - $$$Pizza, , Italian
2-5779 Turner Rd, Nanaimo, British Columbia V9T 6L8, Canada
+1 250-751-0090
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Overview
  • Excellent38%
  • Very good21%
  • Average16%
  • Poor16%
  • Terrible9%
Travellers talk about
“pasta” (8 reviews)
“nachos” (3 reviews)
“cake” (2 reviews)
Open Now
All hours
CUISINES
Pizza, Canadian, Italian, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2-5779 Turner Rd, Nanaimo, British Columbia V9T 6L8, Canada
All Details
Write a ReviewReviews (125)
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1 - 10 of 125 reviews

Reviewed 24 December 2017

Everyone was really friendly! Great place to watch the game too! I had the ribs, I thought they were excellent!

Thank Leafsfan17
Garry_BP, Guest Relations Manager at Boston Pizza, responded to this reviewResponded 4 weeks ago

Thank you for saying so! We're glad to hear you had a great experience!

Reviewed 22 December 2017

Had probably one of the most dreadful dining experiences in recent memory. The place was dirty (tables and floor) and it seemed a bother when we asked a table to be cleaned off for us. There was absolutely no service to our table. We waited...More

Thank Global_Unity-73
Garry_BP, other at Boston Pizza, responded to this reviewResponded 3 weeks ago

Alessandro, sorry to see that you were not satisfied with your recent experience. Please share the details at https://bostonpizza.com/contact-us.html so we can try to make it right. Thank you!

Reviewed 22 December 2017 via mobile

I thought the food was alittle expensive. My salad was 17.85 then to add shrimp it was another $3.50. It would be a great place to have some drinks and appies if that’s what your looking for

Thank Sharlie M
Garry_BP, other at Boston Pizza, responded to this reviewResponded 3 weeks ago

Thanks for the review, Sharlie. Let us know if there is anything we could have done to make it better at https://bostonpizza.com/contact-us.html. Thank you!

Reviewed 13 December 2017 via mobile

My husband and I weren’t feeling the best today so we went to a chain because we knew what to expect. Our server was Makeala and she was pleasant and informative. The food was delicious, we had nachos and a chicken Caesar salad. Overall very...More

Thank Megan C
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 15 December 2017

We are glad you enjoyed your visit, Megan! :)

Reviewed 4 December 2017

The last time, we were a part of 20, had booked weeks in advance and had horrible service. When I brought up to the manager, she apologized but didn't seem to care or offer any reason to come back. We came back tonight as I...More

Thank jencw2016
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 5 December 2017

Hi Jencw2016, we're sorry about that. We take this feedback very seriously and would like to follow up with the team involved. Please share the details info at https://bostonpizza.com/contact-us.html so that we can make it better! Thanks.

Reviewed 23 October 2017

I do not recommend this place to any one . I don't complain easily but this was one of the worst service I have ever received which I am sixty. It was disgusting . I will never use them again.

Thank Gene B
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 24 October 2017

Hi Gene. Your feedback is important to us and we’d like to learn more. Please contact us here https://bostonpizza.com/contact-us.html with the details. Thanks!

Reviewed 27 September 2017 via mobile

Went to this location with my fiancé and a close friend. The cactus chips are always a must have for us. We got a free show with dinner as there was a magician performing at the table next to us.

Thank queenjacko
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 22 December 2017

Thanks a lot, Queenjacko!

Reviewed 3 September 2017

Our family of 10 ate on the patio here while on holiday recently. With four little ones and three separate bills, it was a challenge for our waitress but she started out on a good note......the reply to our requests was always 'of course'. It...More

1  Thank lr2009
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 10 October 2017

Hi Lr2009, we're sorry to hear about that. Please contact us here https://bostonpizza.com/contact-us.html with the details so we can solve the issue. Thank you.

Reviewed 20 July 2017

New owners. no more personal wine without $10 fee. Would not honor free appy coupon we received 2 weeks ago. Whats next? No pasta Tuesdays? We shall not go back again.

1  Thank gary m
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 21 July 2017

Hi, Gary. Your feedback is important to us and we’d like to learn more. Please contact us here https://bostonpizza.com/contact/ with the details. Thank you.

Reviewed 23 June 2017

So this is your typical chain pizza place, sports bar atmosphere with lots of screens and games on continuously. Generally the food here is good. Service was very slow even though the place was very empty. The server staff were around when you needed them,...More

1  Thank Bruce_reviews
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 26 June 2017

We appreciate you sharing your feedback with us Bruce and we're sorry to hear about the service you received. Please email Guestservices@bostonpizza.com so we can look into this. Thank you.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20
Meals
Lunch, Dinner, After-hours
Restaurant features
Television, Delivery, Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Good for
Bar Scene, Child-friendly, Kids, Groups
Open Hours
Sunday
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 2-5779 Turner Rd, Nanaimo, British Columbia V9T 6L8, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Nanaimo
  • Phone Number: +1 250-751-0090
  • E-mail
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