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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Five Sails Restaurant
Review
About
Travellers’ Choice Best of the Best
2024
The Five Sails offers award winning cuisine & personalized service in this spectacular waterfront setting. Our award winning culinary team offers their take on modern classics with European influences in an elegant, upscale fine dining room set against the natural backdrop of Vancouver's inner harbour with breathtaking views of the local mountains, Stanley Park and Lions Gate bridge. Experience our seasonal a la carte menu with the option to include Sommelier, Ramon Fresneda's selected pairing of wines to best complement the menu. The Five Sails Team is honoured to be recognized with the 2018 Les Clefs d'Or Silver Service Award voted by Vancouver's concierges as their favourite restaurant to recommend to their guests! Level R - Pan Pacific Hotel @ Canada Place
Features
CUISINES
French, Seafood, Fusion
Meal types
Dinner, Drinks
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
FEATURES
Accepts Credit Cards
American Express
Digital Payments
Discover
Free Wifi
Full Bar
Mastercard
Non-smoking restaurants
Parking Available
Private Dining
Reservations
Seating
Serves Alcohol
Street Parking
Table Service
Valet Parking
Visa
Waterfront
Wheelchair Accessible
Location
Downtown
Parking Available, Street Parking, Valet Parking
Is this restaurant family-friendly?
Save this restaurant
Hours
Closed now
• Opens at 11:30 AM
Sunday
11:30 am - 12:00 am
Monday
11:30 am - 12:00 am
Tuesday
11:30 am - 12:00 am
Wednesday
11:30 am - 12:00 am
Thursday
11:30 am - 12:00 am
Friday
11:30 am - 12:00 am
Saturday
11:30 am - 12:00 am
Contribute
4.7
1,175 reviews
Excellent
923
Very good
150
Average
62
Poor
25
Terrible
15
gloria p
3 contributions
Aug 2024 • family
This place is great for casual night out or formal dining in case you are celebrating a special ocassion.
We visited Five Sails this past Tuesday, August 24 to celebrate our 41st wedding anniversary. It was the perfect setting, table for two overlooking Vancouver harbor with views that extended as far as Stanley park, North Vancouver, West Vancouver; with the backdrop of the mountains.
As the evening progressed the sun started to set creating hews of golden shades reflecting on the water and producing the most beautiful rose gold clouds. That is the exterior of what our experience was.
Inside was a different story with similar if not better experience. As we checked in we were warmly welcomed and seated by the window with honestly the best seat in the house, or so I thought. I felt privileged to live in such a beautiful city enjoying a great experience thus far. I looked around, everyone's seat was a beautiful place to admire the view. But, I was there for my own experience.
We were immediately greeted by Martina, a petite host with huge personality who made us feel as if we knew her from somewhere. That's how natural she was at making us feel welcomed, we knew we were going to have the best service. She was polite, extremely professional, knowledgeable in every aspect and detail of the entire menu. Spoke with clarity and paused with discretion as we had questions about the menu.ll
The way she explained "todays" special made me confused, in a good way, I had decided for the Halibut but her description of the special Salmon dish was very tempting and persuasive. Her eloquence and training up to par and worthy of praise. My husband and I are just regular folks, all dressed up out for a fancy anniversary dinner; Martina made us feel like royalty. My humble observation was that every single person at Five Sails all work in conjunction with each other and create this atmosphere of sublime service. One feels respected, valued.
In between came the sommelier with a cart of exquisite complimentary champagne for us to begin our celebration. His smile and generous attitude were genuine, he made a drinker out of me. I always opt for water, just a personal preference.
Thankyou Martina, we learned you are a native of Italy and in the course of our dinner you also made us want to visit your home land. You are truly placed in the right profession; the hospitality trade is not for everyone.
I must add this unique observation...in between guests tables are completely dressed and prepared with crisp linens and out of nowhere an iron comes out to erase any traces of wrinkles on the cloth. This is how you are pampered even before you are seated.
I did stick to the Halibut dish, how delicious that was; my husband had Lamb and together with Oysters, brioche, champagne...the view, delicious complimentary anniversary dessert plus a crew of unbelievable warm and professional staff we ended the evening with four thumbs up.
Fully recommended. In fact we will take family for the high tea experience.
Written 28 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Faktor
Hello M1137YAgloriap,
Thank you for this eloquent review! I am so glad that you chose to celebrate your anniversary at Five Sails and that you thoroughly enjoyed your dining experience. I will surely pass along your kind sentiments to Martina, it will make her day. We look forward to seeing you again in the future for our high tea.
Kind regards,
Lucy Faktor
Restaurant Manager
Written 12 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jo S
Exeter67 contributions
Favourite Review
Jun 2023 • couples
Probably one of the best meals we’ve ever had and we’ve eaten in some top notch places over the years. Impeccable service, superb food and a fabulous view.
Written 23 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elisabeth S
Fairfield13 contributions
Aug 2024 • family
We had an incredible evening at Five Sails as a family. Our large group of 16 was at the start of a 10 day trip and celebrating my parent's anniversary. We have one person with food allergies and another that is gluten free, so attending to our culinary preferences is not always easy. From start to finish, Five Sails was amazing. The front desk staff made it so easy to coordinate plans for the evening (arranging our tables, changing times, discussing menu) and even put us in a lovely private room without us requesting. The waitstaff were excellent from the time we arrived - there at every turn when we had a need and carefully addressing the allergies. They were prompt without making us feel rushed, attentive but also gave us time to just relax and celebrate, and the food was unbelievably delicious. Some of the food pairings were totally unique and new to us and everyone, from the 77 year old to the 9 year old, agreed that it was a top meal of all time.
Written 14 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Faktor
Hello E7564NNelisabeths, thank you for this glowing review! We are honored to be considered one of your top meals of all time. Thank you for choosing to celebrate with us, it was our pleasure to host your group. We look forward to seeing you again in the near future.
Kind regards,
Lucy Faktor
Restaurant Manager
Written 21 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fitzfield
London26 contributions
Aug 2024 • couples
We booked this after reading all the reviews and weren’t disappointed. The food was amazing, we had the duck and lamb for our main course and both were fantastic.
If you are someone who likes lots of choice, this isn’t for you. There are only 6-8 choices on all courses.
The waiting staff were very attentive and had great knowledge of the dishes and what wines would work.
Written 4 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stay17833411084
1 contribution
Oct 2024 • couples
We were served by Jesse at Five Sails for their High Tea at Versailles brunch. As far as celebrating our anniversary at this location, it's hard to ask for more than we got. Sat down with a gorgeous view of the harbour, we were treated to a lovely array of treats both sweet and savory. Being able to directly select our tea from a sampler set while talking to the manager dressed up as Louis XVI is honestly an experience you would be hard pressed to find elsewhere. Between the view, the food, and the attentive staff, I have zero problem rating this a 5/5 experience. We will definitely be back.
Written 12 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Faktor
Hello Stay17833411084, thank you for this fantastic review! I will surely pass along your wonderful feedback to Jesse and we hope to host you again very soon for another memorable dining experience.
Kind regards,
Lucy Faktor
Restaurant Manager
Written 15 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jill L
7 contributions
Jan 2025 • couples
If you visit Vancover and enjoy Tasting Menus - you should definitely try this restaurant. The service is excellent with detailed explanations of each course. The wine pairing is ‘spot-on’ and the sommelier very knowledgeable. We have eaten in many Michelin starred restaurants around the world and although this doesn’t YET have a star - it MOST DEFINITELY should have. We would come back to Vancover just to have this experience again! Thank you staff & Chefs!
Written 16 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Faktor
Hello jilllZ9349FB, Thank you for this fantastic review! I am so glad to hear that you had a fantastic experience dining with us. We appreciate your recommendation and hope to see you again soon to try Chef Alex's new menu creations.
Kind regards,
Lucy Faktor
Restaurant Manager
Written 17 January 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alan G
2 contributions
Jul 2023 • couples
This is a lovely restaurant with good service, five-star food, and a fabulous view. It's the kind of restaurant you go to for a unique experience and a very special ambiance. It's also very expensive where dinner for two and a bottle of their least expensive wines can top $300 US. So, we were astonished when a party of five, dressed in T-shirts, heavily laden with packages and a crying baby were seated at the adjacent table. While to the manager's credit, we were moved to another table and offered free desserts, patrons dressed in T-Shirts and with a crying infant should never be admitted. It spoils the ambiance for everyone.
Written 16 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FuzzyBeaver
Montreal1245 contributions
Feb 2025 • couples
We keep returning to the restaurant since we have such a great experience each time. We both had the sable fish which was cooked perfectly and was so tasty. The sommelier recommended the perfect wine to go with the mains. Service was good as well. The views from the restaurant are stunning. Everything was perfect from start to finish.
Written 27 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Faktor
Hello FuzzyBeaver, Thank you for this wonderful review! I am so glad to hear that you had a fantastic experience dining with us and we thank you for your continued patronage. We appreciate your recommendation and hope to see you again soon to try Chef Alex's new menu creations.
Kind regards,
Lucy Faktor
Restaurant Manager
Written 2 March 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark H
Sonoma2585 contributions
Oct 2024 • family
We had two dinning experiences at Five Sails last week. We went to Five Sails initially on my wife's birthday. The evening was going extremely well when we were derailed by an adjacent table being disruptive. We were reseated, but it put a cloud on an otherwise special evening. I communicated my concern and received a call from Director Alexandre Blais to apologize and invite us back. We arrived two nights later and were greeted by Alexandre and rock star Culinary Director Alex Kim who hosted us to a five course tasting menu with wine selections by Alexandre. We were turned over to our Italiana wait person, Martina, who took excellent care of us. An amazing parade of food and wine awaited us, starting with an amuse bouche featuring foie gras custard with white truffle and a carpaccio with 25 year old balsamic vinegar. This was paired with an Okanagan Tantalus Blanc de Blanc witch was an excellent foil with its crisp minerality, and flavors of lime and stone fruit. As Cheryl said "Yum!" This was followed by two more tour de force courses: baked oysters with Burrowing Owl Pinot Gris, the perfect seared scallops rocked by a spectacular Unsworth Chardonnay, for Cowichan Valley. The stage was perfectly set for the main, Peace River Lamb Loin with roasted aubergine puree & sweet pepper, zucchini, lamb sausage tartlet, and olive jus severed with a nice Pike RoadWillamette Valley Pinot Noir. Next pastry chief Daria Andriienko brought two separate deserts: a chocolate based cake for me and a vanilla fruit cake for Cheryl, who is not a chocolate fan (determined from a premeal email). This was paired with mind melding ice wine: Mission Hills Riesling. I always try to take Cheryl out for a special birthday dinner. Last birthday, I took her to the Michelin Star MEC Restaurant in Palermo (Chef Carmelo Trentacosti). I did not think I would be able to find a match for that birthday dinner, but Five Sails was equal to the challenge. Thank you Alexandre and Five Sails for making it right with a very special meal and evening. You are incredible hosts.
Written 23 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Faktor
Hello Mr. Hannon, Thank you very much for this extremely thoughtful review. We appreciate that you afforded us a second chance to create a positive and memorable experience with us. I will share your kind feedback with my entire team. We hope to have the chance to host you again in the future.
Kind regards,
Lucy Faktor
Restaurant Manager
Written 24 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jim L
New York City15 contributions
Jul 2024 • couples
The restaurant looks out onto the harbour, which is a beautiful setting. The tables are laid out so that there is plenty of space between patrons, very comfortable. The dishes were interesting, the food tasted great, and the portions were perfect. Our server, William, was wonderful - he was welcoming, explained the menu clearly, made thoughtful suggestions and was a pleasure. The entire meal was a highlight of our stay in Vancouver. We hope to return when we are in Vancouver again!
Written 1 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nskaye
Wilmington308 contributions
Oct 2024 • couples
A 10-star fine dining marvel! I haven't seen service as polished and professional as this in the last decade. Understated elegance at every step. Can I say a perfect meal! The view is enough to overwhelm, but the people have obviously been trained to make you feel special and pampered with no hint of snobbery. The food was cooked perfectly and seasoned correctly. Nothing was too salty; fish and seafood was very fresh. Bananas Foster done tableside was a lovely ending to an outstanding meal. This was a memorable meal and not just an excellent dinner. Thank you.
Written 27 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Faktor
Hello nskaye, Thank you for this phenomenal review! We are so honored to be held in such high esteem and we are delighted to hear that you thoroughly enjoyed your dining experience with us. We hope to see you again in the future.
Kind regards,
Lucy Faktor
Restaurant Manager
Written 30 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Samantha S
7 contributions
Sept 2024 • couples
I booked this restaurant for originally our first night in Vancouver, we had some issues with flight delays and my partner kept insisting we ask to move it to the next day, which the restaurant allowed with no issues at all. The service is fantastic and they whole team really looked after us, the bartender even making a cocktail that wasn't on the menu for us and blowing us away. The food was incredible, pretty to look at but even better to eat. The view is to die for, and really makes you feel like you are eating in the clouds of Vancouver. We had the most amazing meal, so amazing that my partner then decided he wanted to take a walk along the harbour next door and propose! The most amazing magical memory for us, and a place we hope to visit again when we come back to Vancouver. Thank you for a brilliant meal.
Written 11 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Faktor
Hello samanthasG6047CY,
Congratulations on your engagement! We are so excited that we were able to be a part of this special ocassion. I am so glad to hear that you thoroughly enjoyed your dining experience with us too. We hope to be a part of your special miletsones moving forward.
Warm regards,
Lucy Faktor
Restaurant Manager
Written 12 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark R
5 contributions
Aug 2024 • family
This is where you go for a meal that is an experience, not just a dish. We came for an anniversary and were delighted by the cocktails, the food, and the dessert.
The wow factor is the people. They take such pride and care in all they do. Service at the table was friendly and attentive. The presentation had elements of spectacle—the cover of a mist-filled glass is removed to reveal a cocktail garnished with brilliant colours and texture. The description of our chosen dessert had to be repeated because my eyes could t believe what I was hearing…this was impressive.
Our entrees and sides were well-timed, precisely as described, and arrived as we stared out over Burrard Inlet. The people, the food, the view. Each and all are stunning.
I just experienced Chef Alex’s work at a culinary competition last week (he won). He is clearly a brilliant and creative professional who brings out the best in his team.
We will be back…undoubtedly.
Written 21 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Faktor
Hello MarkR1223, Thank you for this fantastic review! I am so glad to hear that you had a fantastic experience dining with us for your anniversary celebration. We appreciate your recommendation and hope to see you again soon to try Chef Alex's new menu creations.
Kind regards,
Lucy Faktor
Restaurant Manager
Written 23 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
machinmad
Yaxley2692 contributions
Sept 2024 • couples
The resturant has a lovely view overlooking Vancouver Bay. The afternoon tea is themed and served with a good choice of different teas with both sweet and savoury food. I’d describe it as sophisticated.
The savoury part of the meal was interesting and tasty, but the two small sandwiches were very dry. The sweet treats were beautifully crafted by the chef but were extremely sweet. Not many people on the tables around us finished them off.
Service was attentive, prices expensive, but they made a real effort to wow you. Overall, style over substance.
Written 14 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy Faktor
Hello machinmad, Thank you for your review. We value your honest feedback and I have shared your concerns with our chef as we look to continue improving. We hope to have the opportunity to serve you again in the future for a 5 star experience.
Kind regards,
Lucy Faktor
Restaurant Manager
Written 19 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shannon K
1 contribution
Mar 2023 • couples
My fiancé and I shared an incredible experience at Five Sails under the care of Taf our amazing server. Jason, the manager, was so accommodating as we had a reservation which was right when the dining service was ending and we got a little lost in the parking lot, and he was so kind in directing us to the restaurant, allowing us to take our time to enjoy our meal. The whole team was so generous in taking their time to explain the dishes and give their personal recommendations, and treated us to these lovely amuse-bouche dishes! The ambience was very romantic - I highly recommend a table by the window to overlook the water and enjoy the view of the city. Jason was so lovely that knowing it was my birthday brought out an extra dessert on top of what we had ordered because he knew we were debating between the two and couldn’t help but have us indulge! We have dined all over the world and have never experienced the kind of service we had tonight at Five Sails. We will undoubtedly come back every time we will be visiting Vancouver.
Written 12 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason HUSMILLO
Dear Flyer796954,
Thank you for taking the time to write such a wonderful review, and for choosing Five Sails to host you for dinner.
We will make sure to pass on your compliments to Taf, Jason and to the culinary team.
Thank you for dining with us at Five Sails; we look forward to having you join us once again in the near future.
Kindest regards,
Angus Porter
ASSISTANT GENERAL MANAGER
FIVE SAILS RESTAURANT
Written 4 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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