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Tea at the Empress

721 Government St, Victoria, British Columbia V8W 1W5, Canada
+1 250-389-2727
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Overview
  • Excellent49%
  • Very good26%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“scones” (174 reviews)
“egg salad” (15 reviews)
Open Now
11:00 - 17:15All hours
CUISINES
British, Canadian, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
721 Government St, Victoria, British Columbia V8W 1W5, Canada
All Details
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Reviews (885)
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1 - 10 of 857 reviews

Reviewed yesterday

A friend and I thoroughly enjoyed High Tea at the Empress. The food was delicious, the selections well chosen, and the service was attentive. A pianist played standards in the background which added to the ambiance. The tea selections are vast, of course, with so...More

Thank Alice F
Reviewed 3 days ago

We had tea at the Empress as a have to do for our anniversary. It was all well done, but was like having a substantial dinner. Later, we did tea at Buchart gardens and that was less refined, but as good an experience because of...More

1  Thank KCPDX
ManagerEmpress, Director, Food and Beverage at Tea at the Empress, responded to this reviewResponded 2 days ago

Thank you for choosing to share your feedback with us. We value the comments of our guests to ensure that we are surpassing expectations, and creating memorable experiences. Thank you for joining us for your Afternoon Tea experience. We hope to welcome you back again...More

Reviewed 3 days ago via mobile

Afternoon tea for 2 comes to $150 Canadian which for that price I am expecting something a bit special. We got a booking and on arrival it was nice to see details were taken of any allergies and then were shown to a table and...More

Thank Geoff M
ManagerEmpress, Director, Food and Beverage at Tea at the Empress, responded to this reviewResponded 2 days ago

Geoff, thank you for taking the time to write a review. Our Afternoon Tea service consists of high-quality, local products to ensure a satisfying guest experience. I am pleased to know that you enjoyed both your selection of tea and the smoked salmon blini, as...More

Reviewed 4 days ago via mobile

The little canapés are very good. I likes the savoury more than the sweet treats. Luck that they did have coffee, and it was very good!More

Thank Regina S
ManagerEmpress, Director, Food and Beverage at Tea at the Empress, responded to this reviewResponded 2 days ago

Thank you for taking the time to share your comments with us. I am pleased to know that you enjoyed your overall Afternoon Tea experience, as our teams strive to provide unique and memorable moments for our guests. Our culinary team thoughtfully chooses a strong...More

Reviewed 4 days ago

Wood floor, noisy, rushed and inattentive waiters, food marginal, looky loos walking by you the whole time, and they charge extra for some of the tea in spite of charging $75 CAD for the tea. Food on plate racks carried below the waist like suitcases....More

Thank MerryMary8064
ManagerEmpress, Director, Food and Beverage at Tea at the Empress, responded to this reviewResponded 2 days ago

Thank you for taking the time to provide us with your feedback. We strive to provide our guests with a luxurious, memorable experience and I am sorry to hear that we did not meet your expectations during your time with us. We will continue to...More

Reviewed 1 week ago

It was a fun experience to do high tea. It was very pricey for what you get,but it's a must do at least once.More

Thank Syann6
ManagerEmpress, Director, Food and Beverage at Tea at the Empress, responded to this reviewResponded 2 days ago

Thank you for taking the time to write a review. Our Afternoon Tea service is very unique to our hotel, and we have many guests travel from all different parts of the world to experience that with us. I am glad to know that your...More

Reviewed 1 week ago via mobile

The setting is beautiful, service impeccable and the food very good. The tea scone was the best! It is pricey but a must do at least once.More

Thank jennam0529
ManagerEmpress, Director, Food and Beverage at Tea at the Empress, responded to this reviewResponded 3 days ago

Thank you for taking the time to share your comments with us. I am happy to read that you enjoyed your overall experience with us, as our teams strive to create unique, memorable moments for our guests. Our scones are made fresh in-house, specifically for...More

Reviewed 1 week ago

We enjoyed the tea somewhat. but overpriced for what we got!! it The tea was good!!! a beautiful setting.More

Thank Karen1949622
ManagerEmpress, Director, Food and Beverage at Tea at the Empress, responded to this reviewResponded 3 days ago

Thank you for taking the time to write a review. We are pleased to offer our Afternoon Tea service in the beautifully renovated Lobby Lounge. I am glad to know that your enjoyed your tea experience, and we hope to welcome you back soon. Regards,...More

Reviewed 1 week ago

We thoroughly enjoyed our experience. When I booked our table on line I noted that my spouse is gluten free. That was all it look ...they had prepared a lovely gluten free selection for him; including a lovely macaroon. Our server was charming and helpful;...More

Thank LSQRD1
ManagerEmpress, Director, Food and Beverage at Tea at the Empress, responded to this reviewResponded 3 days ago

Thank you for taking the time to share your feedback. We are very mindful of all dietary requests that are brought to our attention, and we are more than happy to accommodate the needs of our guests. I am glad to know that your tea...More

Reviewed 1 week ago

Having tea at the Empress is definitely a bucket list item, and certainly something not to miss. We booked tea on board the Victoria Clipper, on the way from Seattle to Victoria. We prepaid for tea which did not include gratuity. There is a set...More

Thank Steven C
ManagerEmpress, Director, Food and Beverage at Tea at the Empress, responded to this reviewResponded 3 days ago

Steven, thank you for taking the time to write a review. We appreciate your recognition of the value of our Afternoon Tea service, as we strive to ensure that our guests are leaving here satisfied. Our culinary teams work extremely hard to prepare an outstanding...More

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Ask a question
Questions & Answers
LynnAnnCarley
6 June 2017|
Answer Show all 14 answers
Response from Lynne M | Reviewed this property |
Yes. I believe they have a kids price.
2
Votes
desertrose101
5 June 2017|
Answer Show all 3 answers
Response from CJQLD | Reviewed this property |
Sorry I can't answer your question
0
Votes
golfinggal2015
1 June 2017|
Answer Show all 2 answers
Response from CJQLD | Reviewed this property |
The menu is on the hotel's website
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$29 - US$60
Meals
Drinks, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Full Bar
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Child-friendly, View, Romantic
Open Hours
Sunday
11:00 - 17:15
17:30 - 23:00
Monday
11:00 - 17:15
17:30 - 23:00
Tuesday
11:00 - 17:15
17:30 - 23:00
Wednesday
11:00 - 17:15
17:30 - 23:00
Thursday
11:00 - 17:15
17:30 - 23:00
Friday
11:00 - 17:15
17:30 - 23:00
Saturday
11:00 - 17:15
17:30 - 23:00
Location and Contact Information
  • Address: 721 Government St, Victoria, British Columbia V8W 1W5, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Victoria Capital Regional District  >  Victoria
  • Phone Number: +1 250-389-2727
  • E-mail
Description
A grand tradition for over a century, the world renowned Fairmont Empress has served England's most beloved ritual of afternoon tea to famed royalty, celebrities and dignitaries alike. Reinvigorated in our timeless, sophisticated Lobby Lounge, Tea at the Empress will continue this quintessentially Victoria experience. Home of the Empress cake, which showcases an extra special customized chocolate developed by our Executive Pastry Chef AJ Thalakkat and experts in France, Tea at the Empress is among the world's best unique tea experiences. To complement our house-made signature Empress scones, pastries, clotted creams and strawberry preserves with fresh lavender from our rooftop herb garden, are 21 of the finest loose leafs teas available. Featuring our original blend of The Empress Tea and the exceptionally rare Tong Mu Phoenix Lapsang Souchong blend, the tea list is completely ethically sourced and certified by the Ethical Tea Partnership. Tea at the Empress is an absolute must-do event in Victoria.
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