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Q at The Empress

721 Government St | The Fairmont Empress, Victoria, British Columbia V8W 1W5, Canada
+1 250-389-2727
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Overview
  • Excellent54%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“scones” (32 reviews)
“cheese plate” (6 reviews)
“salmon” (17 reviews)
Open Now
11:30 AM - 2:30 PMAll hours
CUISINES
Seafood, Canadian, Vegetarian Friendly, Vegan Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
721 Government St | The Fairmont Empress, Victoria, British Columbia V8W 1W5, Canada
All Details
Write a ReviewReviews (598)
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1 - 10 of 571 reviews

Reviewed 1 week ago

We've eaten at the Empress many times - both before and after the renovations. The new bar area is a real plus. There was no bar previously. Service is good. Unfortunately the food is average and the seating area is really tight - the tables...More

Thank Debbie T
ManagerEmpress, Restaurant General Manager at Q at The Empress, responded to this reviewResponded 5 days ago

Debbie, thank you for taking the time to provide us with your valuable feedback. We take pride in our Q Bar, as it allows our guests the opportunity of enjoying the breathtaking view of Victoria's inner harbour while treating themselves to a unique Pacific Northwest...More

Reviewed 1 week ago

Victoria is home so I am a little sorry not to give this restaurant a better rating. The hotel itself has been beautifully restored and the lobby is stunning. Ditto Q which is a visual delight. We went for a birthday celebration. The staff were...More

1  Thank Dintyl
ManagerEmpress, Restaurant General Manager at Q at The Empress, responded to this reviewResponded 5 days ago

Thank you for taking the time to share your comments with us. We appreciate your valuable feedback, and I am delighted to read that you are pleased with the look of our renovations. Our culinary team is committed to offering a local and tasteful, Pacific...More

Reviewed 1 week ago

We had one breakfast and one dinner at Q, and while the food was good, it didn't quite live up to the hype of eating there. The furnishing in the restaurant (tables and chairs) do not go with the room they are in at all....More

1  Thank BrendaW-B
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 6 days ago

Thank you for visiting Q at the Empress, and for sharing your constructive feedback with us. Our culinary team strives to offer a unique twist on the Pacific Northwest Cuisine, using local and sustainable foods to create decadent meals for our guests. I am pleased...More

Reviewed 2 weeks ago

The bar was pretty crowded during a week when it was cold and the city pretty mellow. The drinks were visually stunning and the atmosphere perfect for sipping an afternoon cocktail.More

Thank Kimberly H
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 6 days ago

Kimberly, thank you for taking the time to share your comments with us. Our bartenders are diligent in creating visually appealing beverage offerings that enhance the overall experience for our guests. We are proud of the atmosphere that has been developed in Q Bar, and...More

Reviewed 2 weeks ago

I had drinks with a friend last night in the Q bar. The service was impeccable, the wine good, the complimentary snacks delicious. It is a classy place in all regards except - those giant TV screens! My heart sank when I saw them. We...More

Thank patriciacy
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 6 days ago

Thank you for choosing the Fairmont Empress, and for offering your valuable feedback on your recent experience. It is wonderful to know that our service team exceeded your expectations, as we strive to create memorable moments for all of our guests. Our TV's provide our...More

Reviewed 2 weeks ago

My partner and I had drinks in the Q bar on the night of the 1st and it was another great experience as usual. The server was very friendly and attentive. I didn't like the drink she recommended after a few sips, I notified her,...More

Thank Liam C
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 6 days ago

Liam, thank you for taking the time to provide your feedback. I am delighted to know that you choose to join us regularly, and that each experience has been extremely pleasant for you. Our service team is committed to offering a quality, memorable experience for...More

Reviewed 2 weeks ago

quiet moments, holidays and to celebrate. The drinks, food are delightful but it is the history of the hotel, the view of the water surrounded by city scenes that make this special. The martinis, mussels and home baked bread are tasty. The view and the...More

Thank ElizabethHonolulu
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 1 week ago

Thank you for taking the time to share your review. I am very pleased to read about the wonderful experience that you had with us over the holidays, and it is great to hear that our guests are enjoying our offerings. Q Bar is a...More

Reviewed 2 weeks ago

We spent Christmas eve and had the special dinner--It was very good and service impeccable. We got a window seat where we could see snow gently falling. However, in general there are not many tables affording privcy for a couple. Most are banked style--where there...More

Thank txtraveller16
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 1 week ago

Thank you for choosing to spend time at the Fairmont Empress over the holidays. We love when our guests allow us to make these special occasions even more memorable, and I am delighted to know that you had a wonderful experience with us. We hope...More

Reviewed 2 weeks ago

This is a difficult review to write as I have been a long-time fan of the Empress Hotel. The dining room existing prior to the recent renovation was one we regularly used over the past 34 years to celebrate our anniversaries and other special occasions....More

1  Thank Roy F
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 1 week ago

Roy, thank you for taking the time to write a review and share your fond memories of the Fairmont Empress over the years. It is always very special to us to hear about our guests experiences and what the Empress has symbolized for many people....More

Reviewed 3 weeks ago

Accommodated our early check-in at 9:30 am and late departure of 5:pm. Gold floors are splendid, meals stupendous, the staff are wonderful, courteous and very knowledgeable and courteous.Our 2 room harbor view suite, was superlative.More

Thank 903ulrichh
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 1 week ago

Thank you for sharing such a wonderful review. I am delighted to know that you had a great experience with all of us here at the Fairmont Empress, and we look forward to the opportunity of welcoming you back in the future. Sincerely, Jan-Peer Lehfeldt...More

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Ask a question
Questions & Answers
BobFarr2000
8 April 2017|
AnswerShow all 2 answers
Response from JenandBobby | Reviewed this property |
They answered me ... it was a standard ..."ya...whatever...kind of response."
0
Votes
tjanej54
1 August 2016|
AnswerShow all 10 answers
Response from curtisl943 | Reviewed this property |
I wouldn't worry about dress codes. They let in dogs to the dining room, so I wouldnt wear your Sunday best. This restaurant has gone to the dogs!
0
Votes
LeAnn R
13 April 2016|
AnswerShow all 8 answers
Response from wmshepps | Reviewed this property |
Last night I dined in the "Q" restaurant and wore a jacket and my wife a dress. This was a waste of time as others were wearing shorts and even flip flops.
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$65
Meals
Dinner, Lunch, Breakfast, After-hours
Restaurant features
Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Bar Scene, Local cuisine, Groups, Romantic
Open Hours
Sunday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Monday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Tuesday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Wednesday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Thursday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Friday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Saturday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Location and Contact Information
  • Address: 721 Government St | The Fairmont Empress, Victoria, British Columbia V8W 1W5, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Victoria Capital Regional District  >  Victoria
  • Phone Number: +1 250-389-2727
  • E-mail
Description
Q at the Empress, located in the most storied room in Victoria, is a must-visit culinary experience. The Pacific Northwest cuisine is based on regional ingredients, partnerships with local farmers and artisans, and utilizes our own chef’s herb and vegetable garden to ensure a fresh and unique meal. The wine list celebrates an excellent selection of the best of the Pacific Northwest and top vintages from around the globe. Relax with the best views in the city on our harbour facing Veranda. Steeped in the history of the Fairmont Empress but with a modern feel, Q at the Empress is the place to be on Vancouver Island. Our carefully curated menu features sustainably sourced seafood, traditionally raised meats and a wide variety of artisanal offerings.
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