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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Canadian, Fast food
Meals
Breakfast, Lunch, Dinner
FEATURES
Seating, Wheelchair Accessible
Reviews (16)
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16 results
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Time of year
LanguageEnglish
Traveller rating
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Reviewed 1 week ago

Ordered our food in the parking lot on the mobile app. Picked it up moments later. Received burgers that were poorly put together and fries and rings that were cold and had a rubber texture. I put in a complaint which and was first contacted...by the wrong store. Several days later, Kenmount manager contacted me and said he couldn't do anything because the complaint was only put in yesterday. I actually submitted complaint a few hours after order. The manager clearly was not interested in resolving the issue. I won't revisit this location. Terrible food. Horrendous customer service.More

Date of visit: March 2024
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Reviewed 4 October 2022 via mobile

With so many places on Kenmount Road closed or closing early it was good to find somewhere open for business. Cheap and cheerful, it did just what it said on the tin. Had not realised the Canadian operation was totally unattached to the US company....Even better!More

Date of visit: October 2022
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Reviewed 12 September 2021

My wife and I had not been to A & W in a long time and our first visit was to the new restaurant located along the Trans Canada Highway at Whitbourne, NL, approximately an hour's drive from St. John's. It was a wonderful experience...and very different from our experience last evening, September 11 at the original A & W (the first one in Newfoundland) located on Kenmount Road, St. John's. We ordered two papa meals and paid extra for lettuce and tomatoes only to find that our burgers never had these items on the burgers and the attendee argued that we did not order this even though our bill clearly showed this to be the case. We sat inside to eat our meal and we were served it as it was a take-out meal with no basket for our fries (part of the experience we enjoy) and no glass mugs for our root beer and our burgers were cold. I do not recommend this location for a satisfactory dining experience. We won't be going back to this particular location anytime soon.More

Date of visit: September 2021
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Reviewed 4 July 2020 via mobile

The moma and papa burgers were great as usual. The root beer was only filled 3/4 full and the fries were not as crisp and hot as was expected..I understand that the virus has changed how everything works but this experience wasn't up to what...we expectedMore

Date of visit: July 2020
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Reviewed 27 May 2018 via mobile

Came here with my wife for breakfast and ordered the “Classic Breakfast” asked for over medium eggs and they were served barely over easy, toast was cold and drink was warm. Bacon was the only good thing about the breakfast. My wife’s breakfast was awful....Her eggs were cold as well. Wouldn’t recommend this place at all.More

Date of visit: May 2018
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Reviewed 7 July 2017

Had big breakfast, bacon, eggs, hash browns, toast and coffee. Service was quite quick, staff were OK but not like the staff in Mount Pearl A & W who are very friendly and efficient, so if it's A & W you want to go to,...visit Mount PerlMore

Date of visit: May 2017
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Reviewed 25 May 2017 via mobile

Been a while since I ate here so I was on the fly and stopped it.Nice decor friendly Counter staff and hot fresh food.I enjoyed the fresh cut onion rings particularly.Will return.

Date of visit: May 2017
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Reviewed 14 April 2017

This A&W is in the food court of the Avalon Mall along with a few more restaurants . As with most other A&W's the breakfast is one of the best u can get for a cheap price !

Date of visit: April 2017
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Reviewed 29 December 2016

While shopping in the area we had a hankering for burgers and fries. My wife had the Mama and I had the Papa meal deal with the trademark root beer of course. The meal as far as fast food goes was good. The texture and...taste of their meat patties are unmatched. Will return if the craving does.More

Date of visit: December 2016
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Reviewed 12 April 2016

Teen Burger Combo, Onion Rings and a Root Beet. Always the same and always good. Reminds me of my childhood when my parents brought me there and the gals served you on roller skates. Back then it was a drive in and a shame that...service is gone.More

Date of visit: March 2016
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Reviewed 21 November 2015

Just came from there. This place has gone downhill big time. Ordered two teen burghers, two onion rings, two root beer. Waited at least 15 minutes to get our order. Every one else waited a long time too. So long that everyone waiting was cracking...jokes (sarcastically) about the wait time. Burgers were cold when we got them. Couple at the next table complained about their burgers and got two replacements but the lady who handled their complaint and brought the new burgers was very abrupt with them. Lousy service. Cold food. Unpleasant staff. Too bad. It was a great place for many years.More

Date of visit: November 2015
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Reviewed 22 April 2015 via mobile

Tastes awesome, love that there's no chemicals added but holy moly, cost u your first born to feed the whole family. Lol. However we keep going back so their doing something right :)

Date of visit: April 2015
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Reviewed 7 June 2014 via mobile

Have been to different A&W's for breakfast and every time it's amazing, so yummy. It's a little higher in price then other fast food places but if you don't want to be disappointed and have a delicious breakfast it is totally worth it!

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Reviewed 21 October 2013

My wife and I had breakfast here before leaving town to return to our home community after visiting family and friends. The meal at the Kenmount location was good and the service was as well. For a quick bite prior to getting on the road...this is the place to goMore

Date of visit: April 2013
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 April 2013

I was at the mount pearl store very impressed updated inside and out ,very clean great service with mature servers who seem to care!!!New serving trays and fries containers a nice touch will return.

Date of visit: April 2013
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A&W Restaurant, St. John's - 48 Kenmount Rd - Restaurant Reviews & Phone Number - Tripadvisor

Frequently Asked Questions about A&W Restaurant

A&W Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3.5
  • Value: 3.5