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East Side Mario's

$$ - $$$
Italian, Canadian
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774 Gardiners Rd, Kingston, Ontario K7M 3X9, Canada
+1 613-389-8114
11:00 - 00:00
Open now
See all hours
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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67 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 66: English reviews
Kingston, Ontario. Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

I ordered steak and Gorgonzola wrap. I had to search for the Gorgonzola. I sent it back. Kept the fries to nibble on eventhough they were cold. It came back with the cheese this time, but they didnt replace the fries. My son ordered unlimited soup, salad and bread. We didnt get the bread until we asked. At the end... More 

Thank Jennifer H
Kingston, Canada
Level Contributor
5 reviews
Reviewed 23 February 2017 via mobile

Today the service was bad the waitress has a bad attitude and needs to learn customer service skills

Thank Jon M
Kingston, Canada
Level Contributor
32 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 15 January 2017 via mobile

Restaurant was freezing, tables around us were wearing their jackets. Very busy, and slow service. Arrived before 6pm and waited 10 mins before a waitress came to greet us. Food was alright.

Thank NatalieC29
Kingston, Canada
Level Contributor
4 reviews
Reviewed 11 January 2017 via mobile

Unfortunately we don't have much nice to say this time. It's our4th visit to this restaurant and it wasn't a success. My veal was dry and crusty and tough and I sent it away respecting that "sometimes things happen" the rectification was 50% off the meal. The pizzas were weird and hard to eat because the toppings didn't stick to... More 

Thank andrewq145
Ottawa, Canada
Level Contributor
59 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 10 January 2017

A decent visit for lunch as we were were a group of 40 (half were kids) and they took great care to ensure that the kids were happy and we had 2 severs. The bills were spilt for each family and the servers were very well organized and enthusiastic. The food was quite weak though. My wife's wrap was bland,... More 

1 Thank David A
Markham, Canada
Level Contributor
78 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 8 January 2017

This is your typical East Side Mario's. The food and service is OK. The restaurant was very accommodating in taking a last minute reservation for a large group.

Thank Markhamfamily
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 8 December 2016 via mobile

Similar experience to all the other comments on here. Crappy food. Horrible service. Prices are completely unjustifiable. Avoid.

1 Thank curt b
Kingston, Canada
Level Contributor
20 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 20 November 2016

Doesn't management read these reviews??? Service is poor, quality of food has gone downhill, prices have risen and the renos look like they were very cheaply done. We had a very disappointing lunch there today which included a handful of a poor excuse for salad served without the usual tongs. The Italian Wedding soup was watery with very few meatballs... More 

1 Thank noduff_11
Ottawa, Canada
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 16 November 2016

Food was aweful... Ordered the build your own pizza and frozen box pizza would have been better. The service was slow and the waitress forgot about us and we waited for over 40 min after finishing our food for her to come over so we could get our bill... we ended up having to flag a hostess down and get... More 

2 Thank Cara M
Kingston, Canada
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 3 November 2016 via mobile

My wife and I stopped here for date night because of the face-lift to the outside. The appearance inside and out was very well done. New fresh feeling. We stopped for supper at about 4:30 and they're wasn't very many people in the restaurant. Very surprised at the length of time or took to bring our beers, then it seemed... More 

Thank Shawn H

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Italian, Canadian
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol, Reservations
Good for
Groups, Child-friendly
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 774 Gardiners Rd, Kingston, Ontario K7M 3X9, Canada
  • Location: Canada  >  Ontario  >  Kingston
  • Phone Number: +1 613-389-8114

Questions & Answers

Questions? Get answers from East Side Mario's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?