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Zoe's Lounge

#106 of 2,186 Restaurants in Ottawa
Certificate of Excellence
$$$$
Canadian, Contemporary
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1 Rideau Street | Fairmont Chateau Laurier, Ottawa, Ontario K1N 8S7, Canada
+1 613-241-1414
Website
Today
00:00 - 23:59
Open now
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Hours:
Sun - Sat 00:00 - 23:59
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229 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Toronto, Ontario
Level Contributor
134 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
2 of 5 bubbles Reviewed yesterday NEW via mobile

It's my second visit in a short span of time my and second issue with this restaurant. Table service is okay, but food service is slow (it took over a half hour for a bowl of soup) and the food was clearly sitting ready with no servers to deliver it out to guests. Food was sent back cold once and... More 

Helpful?
Thank AJCM
Ottawa
Level Contributor
171 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 181 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

It was very disappointing compared to our previous visits (all four of us had been before on different occasions). The overarching issue was that it just didn't have the same quality as in the past. It is less expensive than it used to be (only about $40 a person instead of other more expensive menus up to $70 a person),... More 

Helpful?
Thank J P
ChateauLaurier, Manager at Zoe's Lounge, responded to this review

Dear JP, Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. Your experience is certainly not typical of the high level of service we strive to provide to our guests each and every day and hope you allow up the opportunity to do so by returning for our Château... More 

Toronto, Canada
Level Contributor
59 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Warm and traditional setting of a grand hotel lounge with attentive staff ... I definitely enjoy just relaxing here, having a bite or cheating with a pot of hot chocolate.

Helpful?
Thank TorontoGadget
ChateauLaurier, Manager at Zoe's Lounge, responded to this review

Zoe’s distinct charm and casual elegance keep guests coming back and again and again. We are delighted you enjoyed your visit! Sincerely, Shawn St-Pierre Director of Operations More 

New Denver, Canada
Level Contributor
51 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 15 January 2017

This is a beautiful room at the Chateau Laurier with nightly piano music, a delightful ambience and a great spot to meet for a bite and a beverage.

Helpful?
Thank Valhallagirl33
ChateauLaurier, Manager at Zoe's Lounge, responded to this review

We are delighted that your evening in Zoe’s was an enjoyable one and we look forward to welcoming you back soon! Sincerely, Shawn St-Pierre Director of Operations More 

Vancouver, Canada
Level Contributor
34 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 13 January 2017

This is a quiet, relaxing lounge - a great place to enjoy a beverage and relax. The service was great and the atmosphere is first rate. I would highly recommend Zoe's for drinks, but the meal of Ok so save your appetite for before or after your cocktail.

Helpful?
Thank ngg999
ChateauLaurier, Manager at Zoe's Lounge, responded to this review

Zoe’s distinct charm and casual elegance keep guests coming back again and again. We are delighted that you had a memorable experience and hope to see you again soon! Sincerely, Shawn St-Pierre Director of Operations More 

Vancouver Island, Canada
Level Contributor
259 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed 12 January 2017

Had a late dinner here while staying at the Chateau Laurier. They have a fine (if limited) menu with great monthly specials. An excellent wine selection by the glass and perfect martinis! Always enjoyable.

Helpful?
Thank Harry J
ChateauLaurier, Manager at Zoe's Lounge, responded to this review

Dear Harry, Zoe’s distinct charm and casual elegance keep guests coming back again and again. We are delighted that you had a memorable experience and hope to see you again soon! Sincerely, Shawn St-Pierre Director of Operations More 

Rome, Italy
Level Contributor
17 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 January 2017

Bar tender was great and very friendly. every night was tasting a different beer. Food also great and service again very friendly

Helpful?
Thank nicolinog2015
ChateauLaurier, Manager at Zoe's Lounge, responded to this review

Zoe’s distinct charm and casual elegance keep guests coming back again and again. We are delighted that you had a memorable experience and hope to see you again soon! Sincerely, Shawn St-Pierre Director of Operations More 

Dallas, Texas
Level Contributor
93 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 7 January 2017

Made reservations in October for High Tea on December 14 and there were only a few reservations left. Make reservations early if you want High Tea during holiday times. Went with my daughter, who was visiting from the States. The experience was quite delightful. We were both impressed with the setting. There is an impressive tea cart that comes around... More 

Helpful?
Thank Brian O
ChateauLaurier, Manager at Zoe's Lounge, responded to this review

Dear Brian Our Chateau Tea Experience is certainly one not to be missed. We are delighted that your experience was a memorable one. Sincerely, Shawn St-Pierre Director of Operations More 

Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 January 2017

Loved it! But must admit Fairmont in Victoria does it better! Just that little bit extra for service and atmosphere.

Helpful?
Thank Hughena B
ChateauLaurier, Manager at Zoe's Lounge, responded to this review

Dear Hughena, Thank you for taking the time to share your thoughts with others on Trip Advisor. Sincerely, Shawn St-Pierre Director of Operations More 

Arlington, Virginia
Level Contributor
64 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 1 January 2017

This is not a place to stop for a quick snack. Service is slow, but it's a place to linger and catch your breath. We often order the charcuterie platter--which is a generous snack for our family--we're always given solid advice for our choices by the wait staff. My husband enjoys the selection of local beers--again the staff is always... More 

Helpful?
Thank Lisa M
ChateauLaurier, Manager at Zoe's Lounge, responded to this review

Dear Lisa, We are delighted that you and your family enjoy your visits to Zoe's Lounge and hope to welcome you back soon. Sincerely, Shawn St-Pierre Director of Operations More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$21 - US$105
Cuisine
Canadian, Contemporary
Meals
Breakfast, Lunch, Dinner, After-hours, Drinks
Restaurant features
Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Reservations, Valet Parking, Wheelchair Accessible, Free Wifi
Good for
Special Occasion Dining, Business meetings, Romantic
Open Hours
Sunday
00:00 - 23:59
Monday
00:00 - 23:59
Tuesday
00:00 - 23:59
Wednesday
00:00 - 23:59
Thursday
00:00 - 23:59
Friday
00:00 - 23:59
Saturday
00:00 - 23:59
Location and Contact Information
  • Address: 1 Rideau Street | Fairmont Chateau Laurier, Ottawa, Ontario K1N 8S7, Canada
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: +1 613-241-1414
  • This restaurant is at Fairmont Chateau Laurier
Description
Fairmont Château Laurier's lounge was named after Sir Wilfrid Laurier's beloved wife. Zoé Laurier Lafontaine was a young piano teacher known for her kindness, simplicity and most of all her big heart. She would have been proud to visit her namesake, which is now Ottawa's most stylish and elegant lounge with its chic decor, glowing chandeliers, and a beautiful glass adorned atrium. Zoé's Lounge features live entertainment and is famous for its light fare menu, freshly prepared vintage cocktails and its wonderful Afternoon Tea.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Zoe's Lounge and other visitors
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Questions? Get answers from Zoe's Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?