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Lone Star Texas Grill

780 Baseline Rd, Ottawa, Ontario K2C 3V8, Canada
+1 613-224-4044
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Overview
  • Excellent31%
  • Very good40%
  • Average15%
  • Poor9%
  • Terrible5%
Travellers talk about
“fajitas” (66 reviews)
“tortillas” (16 reviews)
“dough balls” (2 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
Steakhouse, Barbecue, Mexican, Southwestern
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
780 Baseline Rd, Ottawa, Ontario K2C 3V8, Canada
All Details
Write a ReviewReviews (195)
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1 - 10 of 182 reviews

Reviewed 3 days ago

This restaurant used to be known for the food quality, but now seems to be resting on its reputation. Both my guest and I described the food as okay (Fajitas and Quesadilla). The soft tacos were rubbery, and the condiments uninspiring. Steak did have a...More

Thank Jackie F
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 2 days ago

Jackie, Thank you for submitting your feedback, it is important to us. We are please that your service was excellent, but we would love to gather additional details on your food comments. Please email your phone number to tequila@lstg.ca for follow up. The Lone Star...More

Reviewed 5 days ago

Love the margaritas and my kids love the dough balls to play with until the food is ready. Really can't go wrong with fajitas, ever!

Thank Darren D
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 4 days ago

Hi Darren, Thanks very much for your feedback, it is appreciated! We are pleased that you and the kids love our fajitas and have a good time at Lone Star:) See you again soon, The Lone Star Team

Reviewed 11 March 2018 via mobile

Arrived at 5p.m. Told there would be a 30-35 minute wait. Would not be an issue to wait if warranted.The insult to that stament was 75% of the tables sat empty. Asked the hostess what was going on given the amount of empty tables and...More

4  Thank bestfamilyadventures
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 11 March 2018

bestfamilyadventures, Thank you for sending in your review, your feedback is appreciated. I do apologise that you very satisfied with your short time at Lone Star. We would like to gather additional information from you. Please email your phone number to tequila@lstg.ca for follow up....More

Reviewed 3 March 2018 via mobile

The server was very rude, didn’t check on us while we were waiting for 15min without bread. Never going back, the one downtown has a much much better service

2  Thank Bassam H
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 5 March 2018

Bassam, Thank you for submitting your review. I do apologise that you found your service to be rude and inattentive. We would like to gather additional details from you. Please email your phone number to tequila@lstg.ca for follow up. The Lone Star Team

Reviewed 3 March 2018

I had a fabulous time last night celebrating my birthday at one of my favorite restaurants in Ottawa. I love going to this place because the staff is so friendly and their food is awesome. I always have my get togethers with family and friends...More

Thank Tracey G
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 5 March 2018

Hi Tracey, Thank you, and happy belated birthday! We are pleased that you had a nice time with your group :) Looking forward to seeing you again soon The Lone Star Team

Reviewed 3 March 2018 via mobile

Nashville from head office contacted us about our previous unusual failure experience, followed by Smokin Joe, both really sympathetic about visit before Christmas. Well we returned and extremely happy we did, except that we are going to gain extra weight. Food was fantastic and best...More

Thank Yolaine D
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 5 March 2018

Hi Yolaine, Thanks for your feedback! We are lucky to have the girls on our team :) We look forward to seeing you again soon! The Lone Star Team

Reviewed 1 March 2018 via mobile

We have been going to the Baseline Lone Star for over 16 years. It has changed some; it had a face-lift a few years ago, and we have seen many staff come and go. Portion sizes have changed, the menu has changed...but one thing that...More

Thank Booklady28
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 1 March 2018

Hi Booklady, Thank you for your feedback, and for your nice comments on our fajitas! We look forward to seeing you again next time The Lone Star Team

Reviewed 29 January 2018

Our visit today to the Baseline and Fisher location. Roughly 10 minutes to be acknowledged by our server and to have our drink and food order taken. Ordered chicken quesadillas and fish tacos. Server asked if we wanted a side dish with the quesadillas, we...More

Thank Orie M
Nicole M, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 30 January 2018

Orie, Thank you for your feedback. Just to clarify, in your review you mentioned that you ordered quesadillas and fish tacos, but then you said you kept the quesadillas? We do apologise that you didn't enjoy your fish tacos, rice and beans. We would appreciate...More

Reviewed 29 January 2018 via mobile

Tonight’s meal was a disappointment. Food portion sizes are now much smaller and service was slow. Had to ask several times for water. Food was ok. The tables now are so tight each time a server or customer went by we had to move our...More

1  Thank DennisJ644
Nicole M, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 29 January 2018

Dennis, We apologize that you didn't have a great Lone Star experience. We would love to gather additional details. For follow up, please email your phone number to tequila@lstg.ca The Lone Star Team

Reviewed 22 January 2018 via mobile

Slowly over the past few years we have noticed the quality and portions at LoneStar we slowly going down hill. But Saturday night they hit rock bottom. My husband had half ribs and chicken. His plate was so empty it looked the server had dropped...More

1  Thank wanderx2
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 23 January 2018

wanderx2, Thank you for your feedback. I apologise that you were not completely satisfied with your visit to Lone Star. We would appreciate an opportunity to discuss your review with you further. Please send your phone number to tequila@lstg.ca for follow up. The Lone Star...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$9 - US$25
Cuisine
Steakhouse, Barbecue, Mexican, Southwestern
Meals
Lunch, Dinner, After-hours
Restaurant features
Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Takeout, Outdoor Seating, Waitstaff, Reservations, Accepts Credit Cards
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 780 Baseline Rd, Ottawa, Ontario K2C 3V8, Canada
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: +1 613-224-4044
  • E-mail
Description
Our famous fajitas are served up fresh - from the warm flour tortillas to the guacamole and the salsa. Wood fire grilled AAA steaks and smokehouse ribs are all prepared in the barbecue pit. Lone Star guarantees great food, warm southern hospitality, and a good time. We are Canada's only authentic Texas restaurant - the real deal...TEXAS to the BONE!
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