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Swiss Chalet Rotisserie & Grill

$$ - $$$
344 Glendale Ave, St. Catharines, Ontario L2T 4E3, Canada
+1 905-680-8338
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Overview
  • Excellent38%
  • Very good25%
  • Average17%
  • Poor10%
  • Terrible10%
Travellers talk about
Open Now
11:00 AM - 10:00 PMAll hours
CUISINES
Canadian
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
344 Glendale Ave, St. Catharines, Ontario L2T 4E3, Canada
All Details
Write a ReviewReviews (67)
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1 - 10 of 66 reviews

Reviewed 7 November 2017

I took my wife out for dinner and was greeted and seated By a woman named Kristen, after taking and bringing out our drink orders we were notified about the Festive Season Special is on, Adding a great value to our meal, added stuffing, cranberry...More

Thank HOOTS90
Reviewed 24 July 2017

The food is always so good at this location.420 vansickle dr. Always fast and hot! good portions as well. Every time I order from Glendale location they ALWAYS forget my chalet sauce! Who forgets the signature sauce?!!!! Corn on the cob could be bigger as...More

Thank melsreviews2017
Reviewed 15 July 2017

We decided to order takeout the other day from Swiss Chalet. I called what I thought was the store phone number (9056808338), and was connected to the Swiss Chalet call centre. I placed an order for 2 quarter chicken dinners with white meat, fries and...More

Thank firefly1399
Reviewed 21 June 2017

We eat out every day so we really know our restaurants especially in this area close to home. All franchises are not up to par. This one is a newer one several years old, but really poor food. Service is good as expected but the...More

1  Thank Nana m
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this reviewResponded 22 June 2017

Nana m, thank you for your feedback. It is only through comments like yours that we can improve our business. We try to pride ourselves on being ranked one of the top Swiss Chalets in Ontario in both service and food. Hence, why I am...More

Reviewed 1 June 2017

Good food at a reasonable price- Definitely stop here. Although it is a restaurant chain- chicken is grilled to perfection. Service is good and the price is right.

Thank SaraJets
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this reviewResponded 22 June 2017

SaraJets, thank you so much for your review of our restaurant. We pride ourselves on our food and our service. And the price being right is always a good thing. Come visit us again soon!

Reviewed 23 May 2017

Swiss Chalet is across Canada (excluding Quebec). and every major city has at least one. The atmosphere is contempary and casual. The Chalet sauce is to die for. They now serve shrimp, ribs, and rotisserie roast beef. They have two salads and a variety of...More

Thank GardenAngel58
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this reviewResponded 22 June 2017

GardenAngel58, I must say we are honoured to be called the Best Rotisserie on the Planet. Thank you for the kind words, in fact we might need to hire you as our PR/marketing rep because your overview of our restaurant was fantastic. We are glad...More

Reviewed 14 April 2017

It has gone downhill in the last couple of years. Their fries are usually reheated ones and if someone doesn't eat cooked veggies with the beef, they won't even give you something else instead. Not thrilled with this place anymoreMore

1  Thank Janine S
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this reviewResponded 22 June 2017

Janine S, thank you for your feedback. We take comments like these seriously and use them as a tool to help improve our restaurant. I am disappointed knowing that you had an issue with our fries, one of our core menu items, I can assure...More

Reviewed 10 April 2017

Go here for every big event in our family.... Always have great service and the value is perfect.....Always happy when I leave hereMore

Thank Kimberley C
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this reviewResponded 22 June 2017

Kimberley C, our favourite adjectives are great, perfect and happy. Thank you for your feedback. We pride ourselves on our service and actually specialize in big group functions. Anniversaries, birthdays, meetings, wedding rehearsal dinners- we do them all. We are so glad you enjoyed your...More

Reviewed 2 April 2017 via mobile

Swiss Chalet can never be disappointing! A menu filled with loads of delicious eats. Rotisserie chicken, burgers, pastas, etc. I cannot forget to mention their famous Chalet sauce...Mmmm! Eat in or Take-out/Delivery, you choose! Americans, if your looking for a great place to eat on...More

Thank Holly R
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this reviewResponded 22 June 2017

Holly R, you are making us blush. Thank you for your kind words. We would like to think we are the place to eat. Canadians, Americans, Icelanders- come one, come all! We hope to see you again in the future.

Reviewed 16 March 2017 via mobile

Not the same as what you used to be able to get in the States. Was really looking forward to the Chalet sauce which I found heavy on the cinnamon or nutmeg... Fries were good. BBQ sauce was pretty good. Chicken was a little dry....More

Thank Kimberly H
Manager P, Manager at Swiss Chalet Rotisserie & Grill, responded to this reviewResponded 22 June 2017

Kimberly H, thank you so much for your feedback. I am glad that you thought a few of our menu items were pretty good. As per the Chalet Sauce, I went and looked into it and as far as I can tell there has been...More

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Questions & Answers
NewNiagaraFoodiez
22 September 2016|
AnswerShow all 2 answers
Response from Manager P | Property representative |
We do not have an answer yet. We are hoping sometime in January.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$19
Cuisine
Canadian
Meals
Lunch, Dinner
Restaurant features
Reservations, Delivery, Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Parking Available, Accepts Credit Cards
Good for
Groups, Kids, Child-friendly
Open Hours
Sunday
11:00 AM - 9:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: 344 Glendale Ave, St. Catharines, Ontario L2T 4E3, Canada
  • Location: Canada  >  Ontario  >  St. Catharines
  • Phone Number: +1 905-680-8338
  • E-mail
Description
Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what will it be? A Quarter Chicken with fries?
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