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Jack Astor's Bar & Grill

$$ - $$$American, ,
400 Ontario St, St. Catharines, Ontario L2R 5L8, Canada
+1 905-988-5677
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Overview
  • Excellent22%
  • Very good39%
  • Average20%
  • Poor11%
  • Terrible8%
Travellers talk about
Open Now
Hours
CUISINES
American, Bar, Canadian, Grill, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
400 Ontario St, St. Catharines, Ontario L2R 5L8, Canada
All Details
Write a ReviewReviews (135)
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1 - 10 of 132 reviews

Reviewed 4 weeks ago

We are locals and have gone to Jacks for years with the family for the great food and generally good service and was always impressed that they offered great local wines at a good price. I've worked in the wine industry for years and have...More

Thank Hunter04
Reviewed 5 weeks ago via mobile

An annual birthday tradition, which we will be changing! The service was great but the food was terrible! Sure seems to be going downhill. Five of us out for a special birthday dinner. We ordered garlic bread, a very small portion for the price! There...More

Thank Albert D
SIRGuestResponse, Guest Relations Manager at Jack Astor's Bar & Grill, responded to this reviewResponded 4 weeks ago

Hi Albert, Thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear that your annual Birthday visit was not up to our usual high standards. Our manager would like to reach out with a personal...More

Reviewed 27 March 2018 via mobile

We went for dinner. 3 adults and a five year old. TOOK FOREVER for the food to come. It was a good 55 minutes for a steak, fried chicken, bow tie pasta and a kids taco. We didn't get the Cesar salad at the same...More

Thank jaxielin
SIRGuestResponse, Guest Relations Manager at Jack Astor's Bar & Grill, responded to this reviewResponded 28 March 2018

Hi Jaxielin, Thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear that your recent visit wasn't up to our usual high standards. Our manager would like to apologize and invite you to return. Hope...More

Reviewed 25 March 2018

4 adults, 2 kids, all enjoyed their meal. Kids were happy, waitresses were helpful. Prices seemed high but converting to USA dollars it was good.

Thank mikeyinny
Reviewed 13 February 2018 via mobile

I Was sent a flyer in the mail with this grilled cheese sandwich on it. It looked really go so I decided I would go just to try the sandwich, turns out the were apparently out of stock, pretty disappointed. Won’t be returningMore

Thank Justin F
SIRGuestResponse, Guest Relations Manager at Jack Astor's Bar & Grill, responded to this reviewResponded 28 February 2018

Hi Justin, Thank you for sharing your feedback. We always strive to provide excellent customer service and I'm sorry to hear that your recent visit was so disappointing. Our manager would like to apologize and invite you back for a better experience. Hope to hear...More

Reviewed 5 February 2018

Back here again because its a convenient location for night with the guys. All the sports up on many big screen tvs. Good atmosphere and nicely decorated. Service is always good here and the beer is cold. Don't expect a big menu but what they...More

Thank bert5508
Reviewed 2 February 2018 via mobile

We came for some drinks and some apps. We were not disappointed! We grabbed nachos, the amazing garlic cheese bread (a must have !!) and chicken fingers. The food was all really great. Our server was also always there when we needed her, super attentive...More

Thank Nikki B
Reviewed 22 January 2018

Just learned that this location was the initial restaurant of the Jack Astors established in 1990. Love the atmosphere Love the fare Love the TV's Love taking the family here. Love their own Soup - the best soup my wife and I have ever had...More

Thank Doug C
Reviewed 4 January 2018 via mobile

Great place to go and have. Drink watch a game on the many screens. Not overly impressed with the menu, not very big menu in relation to variety! Our friends like it and it is okay but get bored with the menu which I know...More

Thank Joanne C
SIRGuestResponse, Guest Relations Manager at Jack Astor's Bar & Grill, responded to this reviewResponded 12 January 2018

Hi Joanne, Thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear you were so disappointed with the variety on our menu. In addition to our regular menu, we also run seasonal LTO (Limited Time...More

Reviewed 2 January 2018

We came in for lunch with few families and since the restaurant was not busy for lunch i'm not sure why it was such a big deal to seat us. With the Ecoli warnings we asked our server for alternate suggestions but our server was...More

Thank Topher E
SIRGuestResponse, Guest Relations Manager at Jack Astor's Bar & Grill, responded to this reviewResponded 12 January 2018

Hi Topher, Thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear how disappointing it was. Our manager would like to reach out with an apology and invite you to return for a better experience....More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$30
Cuisine
American, Bar, Canadian, Grill, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Bar Scene, Kids, Groups
Open Hours
Sunday
11:30 AM - 11:00 PM
Monday
11:30 AM - 12:00 AM
Tuesday
11:30 AM - 12:00 AM
Wednesday
11:30 AM - 12:00 AM
Thursday
11:30 AM - 12:00 AM
Friday
11:30 AM - 1:00 AM
Saturday
11:30 AM - 1:00 AM
Location and Contact Information
  • Address: 400 Ontario St, St. Catharines, Ontario L2R 5L8, Canada
  • Location: Canada  >  Ontario  >  St. Catharines>  > York - Haig
  • Neighbourhood: York - Haig
  • Phone Number: +1 905-988-5677
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