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The Parlour

$$ - $$$
American, Bar, Canadian, International, Gastropub
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101 Wellington St, Stratford, Ontario N5A 2L4, Canada
+1 519-271-2772
Website
Today
09:00 - 00:00
Closed now
See all hours
Hours:
Sun 09:00 - 00:00
Mon - Wed 07:00 - 00:00
Thu - Fri 07:00 - 01:00
Sat 08:00 - 01:00
More Info
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371 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
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Showing 371: English reviews
Cambridge, Canada
1 review
Reviewed 13 June 2016

We ordered two fish and chip dinners based on seeing other orders. Ours came over cooked cold fries and warm coleslaw. Probably sat under heat lamp. Young lady serving pluncked plates down and wasn't very interested in our trying to tell her they looked over done. Our server Sharon immediately saw the poor quality and removed them to have them... More 

Helpful?
Thank gen1and2
Dina N, Food & Beverage Administrator at The Parlour, responded to this review

Hell gen1and2 Many thanks for taking the time to provide feedback of your time spent with us. Of course, we never like to hear that a guest was not happy with the selection they have made. I am glad to hear that Sharon, who is absolutely one of our best, recognized the situation and tried to rectify it for you.... More 

Level Contributor
7 reviews
6 restaurant reviews
Reviewed 12 June 2016 via mobile

Went with colleagues for a work lunch. Waited an hour for our food, and one colleague never got out food. Paid $21.47 for a half-hearted chicken club on regular bread and a very small portion of salad. Service was terrible and paying was another 30min wait. Would have got better service at McDonalds for a fraction of the price. Won't... More 

Helpful?
Thank J S
Dina N, Food & Beverage Manager at The Parlour, responded to this review

Hello J S and thank you for your feedback in regards to your visit with us at The Parlour. I am, truly sorry that your experience with us did not meet your expectations. We certainly do not like knowing that anyone has left our establishment with the feeling of not returning. Your group was a very large group that arrived... More 

Detroit, Michigan
Level Contributor
34 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 7 June 2016

We had a lovely appetizer of seafood in a pesto cream sauce. The mussels in a red curry sauce were also quite good.The risotto was only ordinary, though.

Helpful?
Thank Beattieclan
Dina N, Food and Beverage Administrator at The Parlour, responded to this review

Good day beattieclan! Thank you for your review of your visit with us. Although we are pleased to know that you enjoyed our Seafood melt, which is a personal favourite and the Mussels, we never like knowing that a guests wasn't wow'd by their selection. We try to check on every table in the restaurant when they are dining with... More 

VICTORIA
Level Contributor
66 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 5 June 2016 via mobile

Food - especially the Prime Rib and Pavlova were great. Service was TERRIBLE! We were a group of 12 friends who had shared the same weekend in June for over 30 years. This restaurant used to be one of our favourites. However, despite making a reservation for the group over a month ahead - when we arrived they had no... More 

Helpful?
2 Thank M J
St. Catharines, Canada
Level Contributor
94 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 3 June 2016

Now that the Parlour Inn has had a couple of years under its belt as a member of the Vintage Hotels family, it seemed a good time to stop by its restaurant for lunch and see how the transformation is going. The decorators have been at work, with the lounge now looking far more comfortable and inviting thanks to the... More 

Helpful?
Thank S. James W
Dina N, Food & Beverage Administrator at The Parlour, responded to this review

Hello S.James W and thank you for taking the time to review your experience with us at The Parlour. We love the new look of our Lounge and are definitely getting much positive feedback in regards to its recent overhaul. The Seafood Fettuccine is a personal favorite of mine and I am thrilled to know you enjoyed your meal from... More 

Columbus, Ohio
Level Contributor
261 reviews
184 restaurant reviews
common_n_restaurant_reviews_1bd8 163 helpful votes
Reviewed 31 May 2016 via mobile

We have been to this place three times because of its proximity to one of the festival theaters, but no more. After the most recent dinner, we agreed that in each visit kitchen service was very slow, food was just fair (not bad, just very bland), and given the number of much, much better restaurants in a two-block walk, we... More 

Helpful?
Thank rac-columbus
Dina N, Food & Beverage Administrator at The Parlour, responded to this review

Hello rac-columbus Thank you for taking the time to provide feedback for us at The Parlour. We, of course, never like know we have not met the expectations of any of our guests and are always disappointed to know that a guest did not enjoy their experinece with us. I would love to get further information on your stay and... More 

Waterloo, Canada
Level Contributor
40 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 30 May 2016

Went for dinner at the Parlour Inn. The restaurant was busy as people going to the late shows at 8 were trying to get their meal and get to the show. Service was a little sporadic as we had gone to a matinee and I think they knew that so they were spending more time with those that had to... More 

Helpful?
Thank OneCanadianTraveler
Dina N, Food & Beverage Administrator at The Parlour, responded to this review

Hello OneCanadianTravler! Many thanks for taking the time to stop into and join us at The Parlour! Service and show times are, indeed very busy times for us in the restaurant as we do our absolute best to ensure everyone has an equally amazing experience with us. Thank you for taking the time to post your review. We certainly hope... More 

hamilton
Level Contributor
159 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
Reviewed 29 May 2016

We were staying at the Parlor Inn and as part of their package it included a threee course meal and a full breakfast. The Parlor is a beautiful British style themed pub style restaurant, I couldnt get over how the ceiling, the wood work and just the overal look to the pub just blended in so well. I was really... More 

Helpful?
1 Thank dwbcaa
Dina N, Food & Beverage Administrator at The Parlour, responded to this review

Hellodwbcaa!I am so thrilled to know you enjoyed your experience with us at The Parlour. We hope to have you join us again soon. :) Cheers, Dina Fine Food & Beverage Administrator The Parlour Inn More 

Welland, Ontario
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 24 May 2016

Went their with friends to celebrate both of our anniversaries. Wanted a higher end restaurant to celebrate in. We all ordered the Prime Rib special and were disappointed when the Yorkshire pudding did not arrive on our plates. We're told they were out. When a main part of a dish is missing the patron should be notified and options for... More 

Helpful?
1 Thank U9916GNbrianf
London, Canada
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 15 May 2016

Took my aging parents out for Dinner, the staff were very accommodating. The atmosphere was pleasant, food and service were good.

Helpful?
Thank VicTim A
Dina N, Food & Beverage Administrator at The Parlour, responded to this review

Hello VicTim A and many thanks for taking the time to review our establishment. I am fairly certain that I remember you and your parents and you were all delightful guests. We love knowing when our guests have enjoyed themselves and found the service, food and atmosphere inviting. I do hope you will join us again at The Parlour and... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$15 - US$50
Cuisine
American, Bar, Canadian, International, Gastropub
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Television, Free Wifi
Good for
Special Occasion Dining, Groups, Local cuisine, Business meetings, Kids, Child-friendly, Romantic
Open Hours
Sunday
09:00 - 00:00
Monday
07:00 - 00:00
Tuesday
07:00 - 00:00
Wednesday
07:00 - 00:00
Thursday
07:00 - 01:00
Friday
07:00 - 01:00
Saturday
08:00 - 01:00
Location and Contact Information
  • Address: 101 Wellington St, Stratford, Ontario N5A 2L4, Canada
  • Location: Canada  >  Ontario  >  Stratford
  • Phone Number: +1 519-271-2772

Questions & Answers

Questions? Get answers from The Parlour staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?