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Chateau Bonne Entente

3400 Ch Ste-Foy, Quebec City, Quebec G1X 1S6, Canada
+1 418-653-5221
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Overview
  • Excellent57%
  • Very good24%
  • Average7%
  • Poor7%
  • Terrible5%
24 May 2017
“Great stay”
22 May 2017
“SPA AND DINING”
Open Now
6:30 AM - 10:00 PMAll hours
CUISINES
French, Canadian, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
3400 Ch Ste-Foy, Quebec City, Quebec G1X 1S6, Canada
All Details
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Reviews (79)
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1 - 10 of 20 reviews

Reviewed 4 days ago via mobile

If you are staying at the hotel please note that even though you get parking voucher at the Ameri Spa or the hotel restaurant, the BE Hotel will charge you the daily parking fee of 15$. Strange and questionable....

Thank Travel4x
Reviewed 26 July 2017

I got to eat there with six other friends and was surprised and even embarrassed by the number of things that were just 'off' for a restaurant of this caliber. The wait staff was friendly, but not sufficiently skilled for the job. I asked for...More

Thank Jill G
Alain_April, Directeur général at Chateau Bonne Entente, responded to this reviewResponded 9 August 2017

Dear Jill, On behalf of the team of Le Bonne Entente, I would like to thank you for sharing your comments on your recent experience at the Napa Grill. Your comments are very important to help us improve our service delivery and facilities. I sincerely...More

Reviewed 24 May 2017

This hotel is very well maintened and very relaxing. The pool is great and the service is very good. The food at the restaurant is elaborated and very well prepared. I was in a terzo room with king bed. I didn't like the bed so...More

Thank Greg_illouz
Alain_April, Directeur général at Chateau Bonne Entente, responded to this reviewResponded 9 August 2017

Dear Greg, Thank you so much for your great feedback. We are very happy you were able to enjoy our facilities. Le Bonne Entente is renowned for the quality of its customer service. Our 5-star, 4-Star-Forbes hotel and 4-diamond awards are our pride and our...More

Reviewed 23 May 2017

The special section of the hotel allincluded spa,5 to 7 aperos and appetizers before diner is absolutely charming and inviting.A must in Quebec city.More

Thank Dion J
Alain_April, Directeur général at Chateau Bonne Entente, responded to this reviewResponded 9 August 2017

Dear guest, Thank you so much for your great feedback. We are very happy you were able to enjoy our facilities. Le Bonne Entente is renowned for the quality of its customer service. Our 5-star, 4-Star-Forbes hotel and 4-diamond awards are our pride and our...More

Reviewed 19 February 2017 via mobile

Went there with my wife for a late Valentine weekend. We were very pleased with the quality of the room (Terzo section). It was clean and spacious with top notch amenities. We had supper at the lounge. Employees there are very well trained and service...More

Thank Travellingisfun2012
Alain_April, Directeur général at Chateau Bonne Entente, responded to this reviewResponded 9 August 2017

Dear guest, Thank you so much for your great feedback. We are very happy you were able to enjoy our facilities. Le Bonne Entente is renowned for the quality of its customer service. Our 5-star, 4-Star-Forbes hotel and 4-diamond awards are our pride and our...More

Reviewed 9 November 2016 via mobile

I have stayed at this hotel a few times over the last few years, and last time I was here was almost a year ago. Room prices are acceptable for business travellers. It's the restaurant that is the issue. If you do not have a...More

Thank Tony M
Reviewed 9 September 2016

After a 3 hour drive, we finally arrived at the Chateau Bonne Entente. Obviously, I was dressed to be comfortable, not to impress. T-shirt, shorts and flip flops. Entering the Hotel for check in, I immediately noticed that the staff behind the counter were looking...More

Thank Marcojobin
Alain_April, Directeur général at Chateau Bonne Entente, responded to this reviewResponded 12 September 2016

Dear guest, Thank you so much for your great feedback. We are very happy you were able to enjoy our facilities. Le Bonne Entente is renowned for the quality of its customer service. Our 5-star and 4-diamond awards are our pride and our employees work...More

Reviewed 9 August 2016

We stayed in Quebec City for one night as we made our way out East and have no regrets in staying at Chateau Bonne Entente. The room was updated, beautiful and comfortable. The washroom was beautiful, at first glance it looked like a spa. The...More

Thank Gwen S
Alain_April, Directeur général at Chateau Bonne Entente, responded to this reviewResponded 21 August 2016

Dear guest, Thank you so much for your great feedback. We are very happy you were able to enjoy our facilities. Le Bonne Entente is renowned for the quality of its customer service. Our 5-star and 4-diamond awards are our pride and our employees work...More

Reviewed 29 July 2016

I have stayed at this hotel a half dozen times over the last 20 years and it just keeps getting better. They have spent $$ in interior and exterior improvements. The lobby area and restaurants are lovely. The rooms are nice; the suites are nicer...More

Thank CLF422
Alain_April, Directeur général at Chateau Bonne Entente, responded to this reviewResponded 21 August 2016

Dear guest, Thank you so much for your great feedback. We are very happy you were able to enjoy our facilities. Le Bonne Entente is renowned for the quality of its customer service. Our 5-star and 4-diamond awards are our pride and our employees work...More

Reviewed 28 July 2016

We have had two amazing meals here. Service is flawless, extensive wine list. Very unique offerings, beautifully plated. Fresh, seasonal, delicious. We ordered steak with green peppercorn gravy, and fettuccine with grilled mushrooms, baby bok choy and pork cheeks. This was particularly spectacular with perfect...More

Thank Sean B
Alain_April, Directeur général at Chateau Bonne Entente, responded to this reviewResponded 21 August 2016

Dear guest, Thank you so much for your great feedback. Le Bonne Entente is renowned for the quality of its customer service. The 4-diamond awards of the MC Lounge restaurant are our pride and our employees work hard to achieve one goal: to make the...More

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Questions & Answers
jane959
6 August 2015|
Answer
Response from Alain_April | Property representative |
Dear Guest, We do have gluten-free options in all of our restaurants and room-service menu. Best Regard, Stephanie Tiernan
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Business meetings, Child-friendly, Romantic, Groups, Special Occasion Dining
Open Hours
Sunday
6:30 AM - 10:00 PM
Monday
6:30 AM - 10:00 PM
Tuesday
6:30 AM - 10:00 PM
Wednesday
6:30 AM - 10:00 PM
Thursday
6:30 AM - 10:00 PM
Friday
6:30 AM - 10:00 PM
Saturday
6:30 AM - 10:00 PM
Location and Contact Information
  • Address: 3400 Ch Ste-Foy, Quebec City, Quebec G1X 1S6, Canada
  • Location: Canada  >  Quebec  >  Quebec City
  • Phone Number: +1 418-653-5221
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