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Unit 1 Surbiton Plaza | 38 Victoria Road, Surbiton, Kingston upon Thames KT6 4JL, England
+44 20 8399 4160
12:00 - 22:30
Closed now
See all hours
Sun 12:00 - 22:30
Mon - Sat 11:30 - 23:00
More Info
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187 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Houston, Texas
Level Contributor
95 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed 4 days ago NEW

This had some of the slowest, worst service I've had. The food was very mediocre. No reason to go back!

Thank EscapingHeat
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Bad experience. We paid cash and after 15 minutes the change was not back. As we left I talked about it at the man who has served us some of the food, and was on the till at that moment. His answer was he was not working and I should address his colleague ...

Thank Spazg
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Arrived with a group. Service incredibly slow (despite a half full restaurant, perhaps was understaffed). Portion size, well, small. Food was good but not amazing. Staff generally friendly but as mentioned slow service.

Thank S N
Level Contributor
29 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Staff were really unwelcoming when we arrived and not very enthusiastic. The starters were good but the mains were messed up and order was wrong. No apology or anything just walked off with all meals when one that was right as well ! Asked for us to have that as didn't want it to get cold or dried out. When... More 

Thank Carol H
Long Ditton, United Kingdom
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

Went for a friends birthday, have to say the food was ok, however the service was appalling and the manager was rude and abrupt, our waitress Holly bless her did her best they were so busy and only had two staff, both were rushed of their feet, we ordered picky bits that arrived with the starters but only one dish... More 

2 Thank Janet W
Surbiton, United Kingdom
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 18 January 2017 via mobile

Three of us ordered king prawn linguine and when they arrived we all thought they looked like starter portions It looked like they had divided one portion between the three of us. Mainly pasta (and not much of that) very few prawns and unnoticeable other ingredients. Also ordered sides of rocket and Parmesan salads, again, small portions with very little... More 

Thank Jackie S
Surrey, United Kingdom
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 January 2017

Service was a bit slow as only 3 staff serving, and restaurant was very busy for a Tuesday. We had a 40% offer on a 3 course meal, which was even better. Waiter was very attentive, especially when he knew it was my husband's birthday. A very varied choice of food to suit all types. Very clean, and lovely and... More 

Thank davebushnell864
Wolverhampton, United Kingdom
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 8 January 2017 via mobile

Ordered a vegan pizza and was assured by the waitress who took the order that it would be made with vegan cheese. The pizza came, delivered by a different waitress, who said "here's your vegan pizza". It didn't look like any vegan cheese I'd ever had before but I gave it the benefit of the doubt and ate a few... More 

Thank oldfruity
London, United Kingdom
Level Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 8 January 2017

We went for a meal on the lead up to Christmas, I have lots of dietary requirements which the restaurant handled perfectly. The service was very slow but it wasn't the staffs fault, the management had clearly put too little staff on for how many diners there were to be. They were so busy they were turning people away at... More 

Thank Charlotte B
Level Contributor
17 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 8 January 2017 via mobile

I was looking forward to spending our buyagift voucher we'd received for Christmas: 3 courses plus a glass of wine (or soft drink instead). I'm 7 months pregnant so a break from cooking was very welcome. When we mentioned we had the voucher, the waitress quickly swapped the normal menu to a kids size menu, consisting of very limited options... More 

Thank Surreygirl79

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$12 - US$31
Italian, Pizza, Vegan Options, Vegetarian Friendly, Gluten Free Options
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Groups
Open Hours
12:00 - 22:30
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
Location and Contact Information
  • Address: Unit 1 Surbiton Plaza | 38 Victoria Road, Surbiton, Kingston upon Thames KT6 4JL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames  >  Surbiton
  • Phone Number: +44 20 8399 4160
At Zizzi we like to do things a little differently. We don’t do over-complicated recipes or scrimpy portion sizes. We’re all about the well-chosen ingredients, simply put together to make exceptional Italian food.Dine al fresco with an outdoor dining area for sunny weather. The original facade of the converted post office is integrated beautifully with the modern decor inside. Leather booths and chandeliers on the staircase are just some of the features used to pull some of Surbiton’s swankiness inside. And as it was the home of Rupert Bear’s creator, Alfred Bestall, we just couldn’t resist a subtle nod the bear himself here and there.Dine al fresco with an outdoor dining area for sunny weather.

Questions & Answers

Questions? Get answers from Zizzi - Surbiton staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?