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Thai Basil

$$ - $$$
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1070 Major Mackenzie Drive East, Richmond Hill, Ontario, Canada
+1 905-780-8788
11:30 - 22:00
Open now
See all hours
Sun - Thu 11:30 - 22:00
Fri - Sat 11:30 - 23:00
More Info
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91 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 90: English reviews
A TripAdvisor Member
2 of 5 bubbles Reviewed yesterday NEW via mobile

Went there on Family Day for early supper ... the only think good was the soft shell crab - and not much of it !!! The smoked duck was bland and very little serving - over sauced and the broccoli was cold. The pad Thai was also over sauced and only 4 small shrimp ... and the pork and eggplant... More 

Thank A TripAdvisor Member
A TripAdvisor Member
4 of 5 bubbles Reviewed 1 week ago via mobile

A cosy place with a nice ambience. A good choice on the menu. Food is always tasty and fresh. Waiters/waitresses are friendly and helpful. Always enjoy our visit there.

Thank A TripAdvisor Member
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 27 November 2016 via mobile

Terrible. I could make the dish with rice noodles and thai sauce. No veggies no flavour....so basic. Good if you are a moron!

Thank benjw3
Markham, Canada
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 27 October 2016

Great atmosphere but average food. The chicken or beef appetizer sticks were quite good though. I found that coconut cream/coconut milk was over used to the point that many dishes tasted far too similar. The curries were good but I would prefer more variance between the flavour of the dishes. Stay away from the BBQ pork appetizer... I think it... More 

Thank Ray F
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 September 2016

We arrived to Thai Basil about 8:30-9:00pm and it was packed! Luckily we were seated right away at a two person table.It took a little bit (approx 15-20mins) for our server to see us at all; she quickly took our order of chicken pad thai and a coconut mojito for myself and sweet and sour chicken with rice and a... More 

Thank Kayla R
Markham, Canada
Level Contributor
44 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 September 2016 via mobile

I went there the first time today. We tried the lunch specials and enjoyed the two selections. The environment was very nice as was the service.

Thank Pat L
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 21 August 2016 via mobile

we were seated almost immediately. which seemed like a good sign. after handing us our menus however i didnt not see a server for half an hour. i had to wave her down to finally take our order. food came shortly afterwards and was quite good. unfortunately, i did not see a server at all durning the actual meal and... More 

Thank Mike J
1 review
5 of 5 bubbles Reviewed 17 August 2016 via mobile

Title says it all! I am a regular here so I can tell you that service can swing (they occasionally have days where they are way understaffed, but are always friendly and helpful), also try to avoid takeout. We've ordered a few times and the taste/portioning seems off. Otherwise, 5/5!

Thank Tim L
Level Contributor
44 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 6 August 2016

visiting friends in Toronto area who are from Thailand. They took us here and it was our first experience with Thai food. It was delicious. Very much enjoyed the variety of flavors and spices. My husband has a sensitive stomach and they adjusted the spices so that they were not to hot for him-he had no problem, in fact ordered... More 

Thank rvatvl47
Toronto, Canada
Level Contributor
42 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 7 July 2016

Do not judge the book by its cover. We looked at the menu posted on the window, thinking the prices are okay. We walked in and saw the decor, and thought, "uh oh"... Decor is nice, but we wanted to find authentic Thai food, not westernized fancy upscale Thai. We ordered a curry and a Pad Thai. Curry is good,... More 

Thank peko11poko99

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Asian, Thai
Lunch, Dinner
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Open Hours
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 23:00
11:30 - 23:00
Location and Contact Information
  • Address: 1070 Major Mackenzie Drive East, Richmond Hill, Ontario, Canada
  • Location: Canada  >  Ontario  >  Richmond Hill
  • Phone Number: +1 905-780-8788

Questions & Answers

Questions? Get answers from Thai Basil staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?