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East Side Mario's

$$ - $$$
Italian, Canadian
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135 Gateway Park Dr, Kitchener, Ontario N2P 2J9, Canada
+1 519-653-3207
11:00 - 22:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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85 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 84: English reviews
Kitchener, Canada
Level Contributor
122 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

I went for dinner with my sons girlfriend .. She had never been to ESM. Our server was a young black man from Nigeria. Cant remember his name . He was super !! very friendly fast and efficient . Only one issue was he didnt apply my coupon to the meal. Great service otherwise .My dinner was a little over... More 

Thank kimmilil
Ontario, Canada
Level Contributor
66 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed 1 week ago

1. The server couldn't answer any of our questions about the menu 2. The "new menu" has many old items but missing key components, smaller portion, and higher price tag (ex seafood linguine now has no scallops, it's just mussels and shrimp) 3. The server didn't return to check on drinks etc. as needed 4. Even the salad lacked dressing... More 

Thank Canada_girl28
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 weeks ago via mobile

This is the second time coming to this resturant in the last 5 months and service is slow. Wait over an hour for food at the table and then protions are smaller then other eastside marios such as guelph this place is in need of management

1 Thank Brandon H
Belleville, Canada
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

No dressing for Caesar salads but still giving out salads. Our waiter tried his best. No knives cleaned for bread. Pizza wasnt great. Gingerale was ok. We just wanted to get out. People were complaining all around us. To top it off we are 3 hours away and left my sons sippy cup we bought two hours previously. I called.... More 

1 Thank FoxTrot73
Kitchener, Canada
Level Contributor
161 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Always love the chicken Tetrazzini and this location does it justice, but I have been to better East Side's. Pasta was cooked perfect, service was good.

Thank aesmith62
1 review
5 of 5 bubbles Reviewed 26 October 2016 via mobile

We have eaten there many times since new management has taken over in April it's always been excellent

Thank Joanne K
Level Contributor
81 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed 17 October 2016

I dined at East Side Marios on Friday of last week around 6--ish. The restaurant wasn't even half full at that time which seemed surprising to me for a Friday evening. The waitress was the slowest server ever. She was pleasant enough but seemed very disorganized. I had the fettuccine alfredo for dinner. It lacked taste & was also barely... More 

1 Thank happercamper
Kitchener, Canada
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 October 2016

I was alone so I decided to sit in the bar area- which was not so busy. I ordered basic spaghetti & meatballs & a draft beer. The bread was freshly baked & hot- It was good & I appreciated it. My waitress was very kind & pleasant. The spaghetti was ok- nothing special. I watched my waitress nearly running... More 

Thank _paparollo
Kitchener, Canada
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 October 2016

3 hour ordeal with indifferent management. Food errors (glad I am not allergic to shrimp), pools of olive oil leaving fish dripping, bill errors. It has been a reoccurring story over multiple ownerships and each time we question why we go back. Not again. Too many other good options in the area.

1 Thank OnMedic
Kitchener, Ontario
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 18 August 2016

I went to pick up a telephone take out order, when I arrived my order was on the bar counter. The bar tender ignored, although, the bar was empty. Five minus later she said someone will be here to help me. Ten minutes later a person comes out from the back to help me pay for my order. I waited... More 

2 Thank GigiaB

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Italian, Canadian
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Delivery, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 135 Gateway Park Dr, Kitchener, Ontario N2P 2J9, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: +1 519-653-3207
Hey Budda Boom Budda Bing! We are the Home of All-You-Can-Eat soup or salad and garlic home loaf and offer delicious Italian meals at great value. At East Side Mario’s your family is our family and we are committed to deliver Amore in everything we do!

Questions & Answers

Questions? Get answers from East Side Mario's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?