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Charcoal Steak House

2980 King St E, Kitchener, Ontario N2A 1A9, Canada
+1 519-893-6570
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Overview
  • Excellent61%
  • Very good24%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“steak” (170 reviews)
“prime rib” (38 reviews)
“escargot” (14 reviews)
Open Now
All hours
CUISINES
Canadian, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2980 King St E, Kitchener, Ontario N2A 1A9, Canada
All Details
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Reviews (628)
Traveller rating
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1 - 10 of 620 reviews

Reviewed 1 week ago via mobile

I have to say that my experience here was great. The service was probably the best I’ve ever had when I’ve brought my toddler. We ordered upon arrival and the food was out within 10 minutes! It was a nutritiously balanced plate with fruits, veggies...More

Thank KTRWAnderson
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 5 days ago

Hello KTRWAnderson, thank you for the positive review and kind words. We are so happy that you had such a wonderful celebration at Charcoal Steak House. We hope the next time you decide to come to Kitchener that you will visit us again.

Reviewed 1 week ago via mobile

We went with our grandkids 14 & 17 as they have never been to the Charcoal Steak House. I booked through the OpenTable App which is quick & convenient with a follow confirmation email & a reminder email a few days before the reservation date....More

Thank Cougar152
Alexie J, Director of Marketing at Charcoal Steak House, responded to this reviewResponded 6 days ago

Hello, we appreciate your review. We're glad that both you and your granddaughter had a wonderful birthday. We look forward to your next visit.

Reviewed 1 week ago via mobile

It has been a long time since I️ have been to the Charcoal and I️ had hoped it would be better than the last time...it was not! Eight of us got together for dinner on a Sunday evening and we’re met with slow service and...More

Thank LuLuDe
Reviewed 1 week ago

del Dante is an Italian Restaurant but also serves Canadian food. Before we started our meal the pleasant waitress asked if we were celebrating anything. My husband was celebrating his birthday and together we were celebrating our 61st Anniversary. Before our meal tasty bread and...More

Thank Gerald U
Reviewed 3 weeks ago

Our waitress was great. Prompt service and friendly constantly checked in us. However the quality of food was not as I remembered from a previous meal I had here in August. I had brought a family member for birthday and the steak was well cooked...More

Thank James1141
Dave A, General Manager at Charcoal Steak House, responded to this reviewResponded 1 week ago

Thank you for your feedback, and my apologies for you recent experience. I have messaged you privately in hopes to speak with you directly and get more feedback. I look forward to speaking with you soon.

Reviewed 4 weeks ago

Having a great after golf round meal with the guys. I ordered the caesar salad and hickory smoked ribs with the brown sugar sauce. Service is attentive and atmosphere is relaxed but upscale.

Thank Mikeca1
Dave A, General Manager at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

I hope your golf game was just as good. Thank you for joining us. Until the next round, take care.

Reviewed 4 weeks ago via mobile

Fancy restaurant but the food not so. Got to the restaurant at 6:30 and left at 8:00. Only a table of 6. Food took over and hour to get to us on a Tuesday night. The Sirloin steak was tough and over cooked. I may...More

Thank Mark S
Dave A, General Manager at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

Thank you for your feedback Mark, and my apologies for your disappointment. I will send you my contact info in hopes that I can speak with you directly.

Reviewed 15 October 2017

would go back in a heart beat professional staff yummy food, cant find a better steak house in town !

Thank _driscopartyof5
Dave A, General Manager at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

That is fantastic. Thank you so much for the positive review. The team will love to hear that, and I will be sure to share it with them. Until next time, take care.

Reviewed 12 October 2017

My husband and I together or with others have usually been very happy with the food and the service. Personally I don't really like the ambiance of the dining room. Far too dark and cave like for my tastes. The food never disappoints unless you...More

Thank Jane A
Dave A, General Manager at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to review you experience. I will be sure to take this review and share it with the team. I have sent you my contact info. I would love to hear more about your late night experiences in the past.

Reviewed 11 October 2017

We had a large family group of 22 for lunch and the Charcoal Steakhouse accommodated us perfectly. Evelyn, Kelly, and Christa made our group's experience perfect, and we appreciate all their help and dedication. They prepared an intimate table space for all of us, with...More

Thank Moonburn2014
Dave A, General Manager at Charcoal Steak House, responded to this reviewResponded 4 weeks ago

Thank you for the wonderful review. I will be sure to share this with the rest of the team. Until next time, take care.

Nearby
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Nearby Attractions
Waterloo Region Museum
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3.20 km away
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3.10 km away
Chicopee Ski & Summer Resort
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Waterloo Pioneers Memorial Tower
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Ask a question
Questions & Answers
Betty W
24 October 2016|
AnswerShow all 14 answers
Response from Dave A | Property representative |
There is no official dress code.
0
Votes
aikens2016
10 June 2016|
Answer
Response from 439cherylm | Reviewed this property |
We were there on Wednesday for the Wine Makers Dinner. Great Wine. Enjoy your dinner tonight.
0
Votes
waynekramer
10 May 2016|
Answer
Response from Kevin B | Property representative |
Hi Wayne. We do an a la carte brunch so the prices vary based on what you are looking to eat. Our full menu is available online under Martini's restaurant. Unfortunately trip advisor will not allow us to put a direct link... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$31 - US$50
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available
Dining Style
Casual Elegant
Good for
Business meetings, Romantic, Special Occasion Dining, Groups, Local cuisine, Kids, Child-friendly
Open Hours
Sunday
4:30 PM - 10:00 AM
Monday
4:30 PM - 10:00 AM
11:30 AM - 2:00 PM
Tuesday
4:30 PM - 10:00 AM
11:30 AM - 2:00 PM
Wednesday
4:30 PM - 10:00 AM
11:30 AM - 2:00 PM
Thursday
4:30 PM - 10:00 AM
11:30 AM - 2:00 PM
Friday
11:30 AM - 2:00 PM
4:30 PM - 11:00 PM
Saturday
4:30 PM - 11:00 PM
Location and Contact Information
  • Address: 2980 King St E, Kitchener, Ontario N2A 1A9, Canada
    (Fairway Road North)
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: +1 519-893-6570
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