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12-14 High Street, Ely CB7 4JU, England
+44 1353 659832
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368 Reviews from our TripAdvisor Community

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Showing 364: English reviews
York, United Kingdom
Level Contributor
41 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed yesterday NEW

Nothing wrong with the restaurant, but nothing special either. The low calorie pizza was dry, the servers did not engage with us.

Helpful?
Thank v50driver
Norfolk, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

I booked this restaurant several weeks ago for 10 people (7adults and 3 children) for this evening. I had booked for 7:30pm, we arrived at 7:20pm and were seated upstairs immediately. Unfortunately, this was as good as it got! The restaurant was by no means packed.... there were several empty tables, yet it took just over an hour for our... More 

Helpful?
Thank RosieMilo
London, United Kingdom
Level Contributor
63 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 5 days ago NEW

Busy high street restaurant chain which can get noisey. Staff friendly and food arrived promply. Unfortunately the sorbets hadn't been delivered that day, which was a shame as it had been the hottest day so far.

Helpful?
Thank Sarah C
CHESTERFIELD
Level Contributor
548 reviews
259 restaurant reviews
common_n_restaurant_reviews_1bd8 145 helpful votes
Reviewed 1 week ago NEW

After a day out in Ely, we called in here for a meal. Good choice. They offer a comprehensive menu, including gluten free options. The food was well cooked, tasty and served efficiently by friendly waitresses. All reasonably prices, will call back here if in Ely again

Helpful?
Thank ARKAYESS
Cambridge
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

Not impressed by new menu unfortunately as we have been regular customers of Prezzo in the past, but will not be going back in a hurry. Nice restaurant and very helpful/friendly waiter. We were the only diners upstairs so lacked atmosphere on this visit.

Helpful?
Thank Phil P
Cambridge, United Kingdom
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

I can't emphasise enough how wonderful this restaurant is. Compared to other branches of Prezzo this one never fails on ambience and service. The food quality is consistently good and the management and staff always try to accommodate dietary requirements and foibles! Children are given a warm welcome and the children's menu is healthy and reasonably priced. When my granddaughter... More 

Helpful?
Thank Amapolas1
GnDfan
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

A fab meal for our wedding anniversary, as always fabulous food , attentive staff and lovely atmosphere.

Helpful?
Thank GnDfan
Level Contributor
4 reviews
Reviewed 3 weeks ago

Three generations of our family ate lunch at Prezzo during the Ely Festival last weekend. The food was delicious as ever and the service was polite, friendly and prompt, even though the restaurant was very busy, mostly with other families. I would love to have given five out of five but unfortunately the condition of the toilets was really not... More 

Helpful?
Thank MyBig6
London
Level Contributor
42 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

A first visit to Ely Prezzo, on a second visit to Ely, after a drive from Camridge, we thought we would visit Ely again, as we did last time, on our way home. We had not booked, and though they were very busy, they accommodated us with a warm smile, a caring approach, at a lovely downstairs table. The restaurant... More 

Helpful?
Thank Deborah D
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

For the first time in ten years of dining at Prezzo Ely we had a very disappointing experience. Where have the friendly helpful staff gone, waitress dropped our starter on the table apologised ran off and didn't come back leaving her helpful colleague to clean up for us after being asked. The waiters attitude left a lot to be desired... More 

Helpful?
Thank Nigel D
love_prezzo, Guest Relations Manager at Prezzo - Ely, responded to this review

Thank you for visiting Prezzo. We are disappointed to hear this was your experience of our restaurant, the service you have described is by no means what we expect and we will do all we can to ensure this experience is a one off. We would be delighted if you were to come back and see how good we can... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Italian, Pizza, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Business meetings, Kids, Child-friendly
Location and Contact Information
  • Address: 12-14 High Street, Ely CB7 4JU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cambridgeshire  >  Ely
  • Phone Number: +44 1353 659832

Questions & Answers

Questions? Get answers from Prezzo - Ely staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?