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38 Bridge Street, Chester CH1 1NQ, England
+44 1244 401938
Website
Today
08:00 - 23:00
Open now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 08:00 - 23:00
More Info
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841 Reviews from our TripAdvisor Community

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Showing 831: English reviews
Chester, United Kingdom
Level Contributor
83 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 3 days ago NEW

Had lunch here and it was very good, nice service, present wine and delightful beef Ragu pasta. Will definately be back

Helpful?
Thank Chris G
Saltburn-by-the-Sea, United Kingdom
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

Great service and fab staff. So great was our late lunch time experience, we decided to visit for an evening meal later that night. The member of staff that served us at lunch time, remembered us with a warm smile. She seemed genuinely happy to see us return. Our meal was served quickly, but we didn't feel rushed. Plenty of... More 

Helpful?
Thank Jan D
Betty3000, Manager at Carluccio's - Chester, responded to this review

Ciao!!! Thank you so much for the fantastic review! It's so nice to hear you came twice in one day and that you had a great time with us. Thanks for the lovely comments, we will be looking forward to seeing you again really soon. Grazie, Claudia chester@carluccios.com More 

Chester, United Kingdom
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Came for a meal with my partner . We got greeted at the door and sat down straight away. Restaurant looked quite busy . Very friendly and smiley staff . We got recommended the special wine which was very nice. Our meal was lovely we had the pumpkin soup which was delicious and bruschetta that tasted very yummy ,for main... More 

Helpful?
Thank 1991mia
Betty3000, Manager at Carluccio's - Chester, responded to this review

Ciao 1991mia! Thank you so much for the great review. It's lovely to hear you enjoyed the food and service so much, I have to agree with you the seabass is absolutely delicious! We will be looking forward to seeing you again really soon. Grazie, Claudia chester@carluccios.com More 

Chester, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

This restaurant really provides the bare minimum on every front. The member of staff who served us appeared disinterested. The 'fresh' salad was wilted as though it had been on the plate all day. When I commented on this, the response was, the food is kept under heaters to keep it warm! I did point out this was not advisable... More 

Helpful?
1 Thank julieevason
Betty3000, Manager at Carluccio's - Chester, responded to this review

Ciao, Thanks for contacting us about your visit and I’d really like to thank you for taking the time and trouble to give your valuable feedback. Having read your comments, I can see we’ve let you down and appreciate your disappointment. Our aim is to treat each customer as a guest in our own home – clearly this time we’ve... More 

Herefordshire, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We came for lunch, restaurant was very full and we were quickly shown to a table and advised food would be about 20min - no problem. I ordered from the 2 course menu and my wife had an individual main, both excellent. By now the restaurant was emptying when we ordered dessert and coffee. Coffee came in about 10min but... More 

Helpful?
Thank jondeed
Betty3000, Manager at Carluccio's - Chester, responded to this review

Ciao, thank you for taking the time to give us a review. We're really glad to hear you enjoyed the food on your visit, I'm disappointed though to hear it took a bit longer for your dessert, for this I really apologise. If you would like yo discuss your visit any further please do not hesitate to contact us at... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I have been coming here for years in company for work and pleasure and often alone and have always been welcomed Last night was no exception Despite it being Easter Weekend and most of the tables were reserved I was found somewhere to sit Graeme like all of the staff I have met was friendly knowledgeable and professional The food... More 

Helpful?
Thank lbuchanaxia
Betty3000, Manager at Carluccio's - Chester, responded to this review

Ciao! Thank you so much for the great 5 star review! We are very proud of Graeme, he's one of a kind and a real treat having him working for us. We hope to see you again really soon Grazie Claudia chester@carluccios.com More 

Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Booked for dinner and wasn't disappointed. Food was top quality, tasty and well presented. Our waitress, Helen was a delight! Made us feel welcome and as if nothing would be too much trouble. Highly recommend. Will definitely visit again!

Helpful?
Thank DickandMinge
Betty3000, Manager at Carluccio's - Chester, responded to this review

Ciao! Thank you so much for the fantastic review! We are really happy you enjoyed the food and Helen's service, she will be delighted with our comments, she's a credit to our business! We hope to see you again next time you're in Chester. Grazie, Claudia chester@carluccios.com More 

Manchester, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Went for coffee and breakfast, coffee and service was ok but food standard was very poor. Ordered eggs royal and eggs florentine, the eggs were overdone and portion size was small, presentation was not great and the hollandaise was rotten, it had a quirky taste and no seasoning and looked pale. I complained and asked if it was done fresh... More 

Helpful?
1 Thank jonnythegreek
Emma H, General Manager at Carluccio's - Chester, responded to this review

Dear Jonny Thank you for taking the time to give us your feedback, I am very upset to hear that your breakfast was not to our usual standard and would appreciate the opportunity to discuss your visit with you in more depth. If you could please contact me with an email address or phone number I will be in touch... More 

Sheffield
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago via mobile

Sooo many cafes and restaurants to choose from in Chester and I don't know what made this one stand out from the others. The service was very, very slow. Luckily, we were distracted by the ladies at the next table who were regulars and provided us with recommendations for our day. Lovely coffee, worth the wait....just.

Helpful?
Thank Katrush
Betty3000, Manager at Carluccio's - Chester, responded to this review

Hi there, thanks for taking the time to give us a review. We are really glad you enjoyed our fantastic coffee We will be looking forward to seeing you again in the future Grazie Claudia chester@carluccios.com More 

Llandudno, United Kingdom
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Was told this place was best for a brunch. Was full of ladies who lunch types, a average menu, overpriced, nothing special

Helpful?
Thank mostynman
Betty3000, Manager at Carluccio's - Chester, responded to this review

Ciao, thanks for taking the time to give us a review. I'm disappointed to hear you didn't like the menu or found it overpriced. We have fantastic set menus at very reasonable prices, £10.99 until 6pm for 2 courses and £13.99 after 6pm. If you would like to discuss your visit any further do not hesitate to contact us at... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$13 - US$26
Cuisine
Italian, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Kids, Groups, Child-friendly
Open Hours
Sunday
09:00 - 22:30
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: 38 Bridge Street, Chester CH1 1NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 401938

Questions & Answers

Questions? Get answers from Carluccio's - Chester staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?