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Bella Italia Chester

29 Eastgate Street, Chester CH1 1LG, England
+44 1244 325420
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Overview
  • Excellent33%
  • Very good26%
  • Average19%
  • Poor13%
  • Terrible9%
Travellers talk about
“prawns” (8 reviews)
“italian food” (12 reviews)
“a late lunch” (7 reviews)
Open Now
9:00 AM - 11:00 PMAll hours
CUISINES
Italian, Pizza, Grill, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
29 Eastgate Street, Chester CH1 1LG, England
All Details
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Reviews (692)
Traveller rating
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1 - 10 of 676 reviews

Reviewed 1 week ago via mobile

Food: **** ---------------- Bruchetto fungi **** Mozerella ***** Traditional lasagne ***** (must have) Pizza **** (well cooked base, requires more cheese) Risotto ** (the worst so far) Wine (order as house wine, from north) Gelato ***** Service: ***** (thanks Nancy) Price: reasonable

Thank tenset
Reviewed 1 week ago

We had lasagne (one chicken and one beef) we were delighted with the food and the service. The restaurant was clean and the staff very polite and not in your face.

3  Thank Shirley G
Reviewed 1 week ago

Stopped here for dinner. Staff were friendly and the menu is good and varied. However you really do need to order side portions here as the main portion sizes are not generous. The lasagne was slightly over cooked.More

Thank Steven B
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 3 days ago

Hi Steven, Thanks for the feedback. We are glad your meal was served with Bella charm, but are sorry to hear that it lacked in our usual generous portion sizes! We will ensure the Area Manager feeds this back to the kitchen team to make...More

Reviewed 1 week ago via mobile

Visited this restaurant for the first time today after going to their chain in Manchester. Service was extremely slow, waitresses on phones behind the bar. Looked like the only woman doing any work was the blonde lady!! Starters were pleasant but mains were honestly awful!!!...More

Thank hfounts93
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 5 days ago

Hiya, Thanks for your review. We are sorry that your lunch with us wasn't Bella! Our service should be friendly, perfectly paced and accurate and we are sorry this wasn't the case. All of our staff should be on hand to make your meal as...More

Reviewed 1 week ago

We've been to other Bella Italia restaurants and have enjoyed previous meals but this visit to the Chester branch was disappointing. There was a bit of confusion over our starter and my husband didn't get what he ordered, possible misunderstanding. Our waitress was very nice...More

Thank Moira R
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 3 days ago

Hi Moira, Thanks for your feedback. We are so glad to hear that you are treasured, Bella regular but are sad that this recent visit was unlike us! We are glad your meal was served with Bella charm, but are sorry to hear that your...More

Reviewed 2 weeks ago

The staff really ruined this place for me today. On entering the restaurant they shouted from half way across the building asking if i wanted a table. Once finally seated it was clear the staff did not have any idea about any deals, ingredients and...More

Thank Pawly88
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 1 week ago

Hi Paul, Thanks for your feedback. We are sorry to hear your meal lacked our true, Bella charm! Our service should be friendly, perfectly paced and accurate and our team should know our menu inside out and be happy to help. We are sorry this...More

Reviewed 2 weeks ago

Having visited this restaurant on numerous occasions I am extremely disappointed to be leaving a negative review. I came in for lunch Tuesday lunchtime with my mother. I decided to order the Norma rustici dish as it sounded delicious. When the meal arrived it was...More

Thank Tracey2876
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 1 week ago

Hi Tracey, Thanks for your review. We are so happy that you are a treasured, Bella regular but are sorry to hear that your recent meal with us wasn't like us! All of our dishes should be full of fresh ingredients, bursting with authentic flavour...More

Reviewed 2 weeks ago via mobile

The food and service was good but we were seated under the air conditioning next to the serving hatch and were freezing by the end of the meal. Our food wasn't very hot but not sure whether this was because the cold air was being...More

Thank Bigfish7
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 1 week ago

Hiya, Thanks for your review. We are glad you had a tasty time with us but are sorry that the air conditioning left things a little chilly! We will ensure that the Manager looks into this so the warm, relaxed Bella atmosphere is restored. We...More

Reviewed 2 weeks ago via mobile

Started off with being served flat prosecco, the porter wasn't surprised when we sent it back as she said it had been opened the night before and had a stopper in it. Food was Ok, mine wasn't that warm, and the knife and fork we're...More

Thank Kelkelkelkel
BI Guest Experi... S, Guest Relations Manager at Bella Italia Chester, responded to this reviewResponded 1 week ago

Hiya, Thanks for your review. We are sorry that your visit with us wasn't Bella than average! there is no excuse for flat prosecco at Bella! All of our dishes should be full of fresh ingredients, bursting with authentic flavour and cooked to perfection. We...More

Reviewed 3 weeks ago via mobile

My partner and I were greeted by the lovely staff here and seated straight away. The service was excellent, with smiles and perfect manners throughout. We were served drinks promptly, our food came quickly too and was very tasty! The staff were attentive but didn’t...More

1  Thank AndyLynneG
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Questions & Answers
Maud W
17 May 2017|
AnswerShow all 4 answers
Response from MADABOUTANIMALS | Reviewed this property |
Always a good idea to book especially at the weekend
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$9 - US$21
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Delivery, Takeout, Outdoor Seating, Seating, Waitstaff, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Wine and Beer, Accepts Credit Cards
Good for
Special Occasion Dining, Kids, Child-friendly
Open Hours
Sunday
9:00 AM - 10:30 PM
Monday
9:00 AM - 10:30 PM
Tuesday
9:00 AM - 10:30 PM
Wednesday
9:00 AM - 10:30 PM
Thursday
9:00 AM - 10:30 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: 29 Eastgate Street, Chester CH1 1LG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 325420
  • E-mail
Description
Situated in the heart of Chester city centre, Bella Italia is a popular dining destination for those looking for well priced good quality Italian food. This well loved Chester restaurant is based in a pretty period building and offers a warm and inviting ambience. The menu ranges from authentic Italian pizzas to tasty pastas, meat and fish dishes. Indulge in a plate of mixed antipasto before diving into a bowl of chicken and spinach fusilli in a creamy gorgonzola sauce or a chargrilled salmon fillet served with green beans, roasted new potatoes and a tomato and red onion salsa. Ideal for friends, family and work colleagues, there really is something for everyone at Bella Italia Chester.
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