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Frankie & Benny's New York Italian Restaurant & Bar - Chester

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Greyhound Retail Park | Sealand Road, Chester CH1 4LD, England
+44 1244 372577
Website
Today
09:00 - 23:00
Open now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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254 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 254: English reviews
Grimsby, United Kingdom
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago NEW via mobile

We won a prize in their competition and basically had a free meal. It was amazing from start to finish. Cocktails are really nice, we had pina coladas and they tasted just like they did when we were in the Caribbean laid on a beach. Our waitress was very friendly and attentive to our 5 year old daughter and engaged... More 

Helpful?
Thank Adam W
Ellesmere Port, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We have been here numerous times and always had great service . But the last several times we've been met by a smiling bubbly waitress who's always been friendly and very professional. Thank u Maria

Helpful?
Thank Andrew D
Chester, United Kingdom
Level Contributor
36 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

This must be the worst 'chain group' restaurant in Britain!! Only twelve tables occupied, six staff on duty and it took 20 minutes for a tepid cappuccino and a cup of hot water accompanied by a torn teabag to be dumped on the table by a poker faced girl who only spoke poor English. After a further wait, with no... More 

Helpful?
Thank Peter A
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

When you crave a burger and you want a tasty meal get your Gluten free butt to F&Bs. The burger bun which I was craving was not the usual cardboard rubbish you get when you tell people your Gluten intolerant. I was warned not to have the fries as they cook other things but it's only trace. Fantastic that the... More 

Helpful?
Thank Two young Jedi'... X
Mrs_Hawes
Level Contributor
125 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

The restaurant is everything you would expect. The food is nice and pretty reasonable if you get the 2 course deal etc. But want set this Frankie and bennies apart for my was the brilliantly friendly and helpful staff, we ended up going fir tea before a trip to Chester zoo and the after the zoo and the amount of... More 

Helpful?
Thank Mrs_Hawes
Wirral, UK
Level Contributor
56 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed 25 January 2017

This restaurant is quite large but half was unused due to heating problems. It was only manned by two waitresses, one of whom was running ragged getting stressed out trying to keep things moving while the other one seemed to just flit around achieving not very much. After a while there was much arm waving seen in the kitchen as... More 

Helpful?
Thank HappyChappyWirral_UK
Moreton, United Kingdom
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 January 2017 via mobile

Popped in for a tea time treat to finish off a lovely day out. Can't fault the place from the moment we walked in. The waitress welcomed us and sat us down. Drinks came quickly and our food was hardly ordered before it was placed in front of us. Not only was it served promptly but perhaps most importantly it... More 

Helpful?
Thank Bracey1
1 review
4 of 5 bubbles Reviewed 13 December 2016

We were seated straight away, the very friendly staff were warm and welcoming and the food was lovely.

Helpful?
Thank Caroline W
Mold, Wales, United Kingdom
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 December 2016

The Waitress was so pleasant and helpful. Food was served quickly and tasted very fresh. Toilets were very clean. The service was 100 per cent and 50" per cent discount via email on week night, great value for money. Ideal for couples or families.

Helpful?
Thank 93jule
London, United Kingdom
Level Contributor
954 reviews
351 restaurant reviews
common_n_restaurant_reviews_1bd8 257 helpful votes
4 of 5 bubbles Reviewed 1 December 2016 via mobile

Came for the lunch and overall enjoyed it. We ordered one Margarita Pizza (£6.95) and one Californian Pizza (£10.45). Both were delicious and were served quickly once we've ordered. The only thing that needs improvement was the service to start with as we waited over 10 minutes before someone took our order. There seems to have been insufficient numbers of... More 

Helpful?
Thank TravelReviewer1983

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
US$37
Cuisine
Italian, American, Pizza, Diner, Vegetarian Friendly
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Greyhound Retail Park | Sealand Road, Chester CH1 4LD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 372577

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Chester staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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