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Boston Tea Party Exeter

) #5 of 25 Coffee & Tea in Exeter #93 of 453 Places to Eat in Exeter $$ - $$$ Cafe, British,
84 Queen Street, Exeter EX4 3RP, England
+44 1392 201181
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Overview
  • Excellent36%
  • Very good40%
  • Average11%
  • Poor8%
  • Terrible5%
Travellers talk about
“brunch” (24 reviews)
“cakes” (60 reviews)
“eggy bread” (5 reviews)
Open Now
08:00 - 18:00All hours
CUISINES
Cafe, British, Contemporary, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
84 Queen Street, Exeter EX4 3RP, England
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Reviews (417)
Traveller rating
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1 - 10 of 417 reviews

Reviewed 2 days ago via mobile

I've been coming here for years. The food is almost always good, but the service is shocking, and deteriorating fast. It's just taken 40 minutes for two sandwiches to arrive! This is normal as they never have enough staff which means tables are rarely clean....More

Thank Toby F
Reviewed 4 days ago

Food was tepid at best, service was excruciating slow, complaints pretty much laughed off, wouldn't eat here again even if the food was given away free. This has to be the worst food experience I have ever encountered. Just left with feeling that we were...More

Thank tonynicholls
TellBTP, Manager at Boston Tea Party Exeter, responded to this reviewResponded 3 days ago

Hi There, I am so sorry your experience with us was bad, we do not want to hear this from any of our customers. I will speak to my staff and let them know how we can improve on our service. I can only apologise...More

Reviewed 1 week ago

We’ve been to a couple of the Boston Tea Party outlets, another excellent chain focused mainly on the south west. Downstairs it looks awfully small, with a long and thin area which is mostly a queue (albeit fast moving) for the tills. Upstairs however is...More

Thank HiggerTor
TellBTP, Manager at Boston Tea Party Exeter, responded to this reviewResponded 1 week ago

Thank you so much for the lovely feedback! We hope to see you soon :)

Reviewed 2 weeks ago

The pros: - good space upstairs (in the morning, after that it gets way too noisy to be able to talk properly with someone - at least they don't have piped music like some other coffee shops have though, which would be awful). - Good...More

Thank disgrun
TellBTP, Manager at Boston Tea Party Exeter, responded to this reviewResponded 2 weeks ago

HI There, Thank you for your review, we appreciate the good feedback and the bad, so we can improve our custom. I am very sorry to hear that some service you have had has been unfriendly and I will address this with my team. We...More

Reviewed 3 weeks ago

Bostons seem to use good ingredients but are now quite expensive compared to places like the museum cafe who have upped their game. The savoury portion sizes can be quite mean and the sweet potato fritters are soggy and oily. We used to enjoy lunch...More

Thank Londoner1010
TellBTP, Manager at Boston Tea Party Exeter, responded to this reviewResponded 3 weeks ago

HI There, It is always good to hear what people think, so we can improve our standards and pricing. We are so sorry that you did not have an enjoyable time, I will private message you for more information. As for our toilets, GOOD NEWS!...More

Reviewed 4 weeks ago

"Boston Tea Party (BTP)" is a chain mainly based in the south-west of England. It is located in the city center. A large, upstairs space with several seating options (tables, sofas, ...). Several tables are big enough for groups, so this is the right place...More

Thank lormiuk
TellBTP, Manager at Boston Tea Party Exeter, responded to this reviewResponded 3 weeks ago

Hi there, Thank you so much for the positive feedback, we love reviews like this!!!! What cake did you have? Let me guess....brownie, carrot cake orrrr date and walnut? I'm probably wrong on all three, but i'd love too know what was so delicious! See...More

Reviewed 5 weeks ago

Whenever I travel up from Plymouth to Exeter, my go to place for coffee and a bite to eat is BTP. They have created the right balance between being hip but more importantly, serving great tea and coffees (other drinks are available!) and food, at...More

Thank Smiler18Plymouth
TellBTP, Manager at Boston Tea Party Exeter, responded to this reviewResponded 4 weeks ago

Hi There, Thank you so much for the lovely review, we do try really hard to look after our customers and create an atmosphere for everybody to enjoy. Delighted to hear you were given brilliant service and that you are a regular customer. Hope to...More

Reviewed 16 May 2017

Expensive, and not very good food or coffee. Cappuccinos were not over generous in size and arrived only warm rather than hot by the time they got them to our table. The food took nearly twenty minutes to be delivered and was of poor quality....More

Thank X8064HKkevinm
TellBTP, Manager at Boston Tea Party Exeter, responded to this reviewResponded 20 May 2017

i'm really sorry you did not have a good experience with us! Our ultimate burger is one of our new items on our summer menu launch and we really appreciate the feed back so we can make our products better. The burger is pink inside...More

Reviewed 9 May 2017

Nice food and a very relaxing atmosphere. Nice wooden tables and church-style wooden seats. Child friendly with special children's menu. Service a little slow, but it was quite busy, so fair enough. Breakfast was good, we had one cooked breakfast, one scrambled egg with soldiers,...More

Thank Mark H
TellBTP, Manager at Boston Tea Party Exeter, responded to this reviewResponded 11 May 2017

Hi Mark, Thank you so much for the positive feedback, always nice to read on a miserable rainy morning. Hope too see you back soon:) Em

Reviewed 9 May 2017 via mobile

Visited Boston tea party this morning and had eggs benedict food was delicious and the service was excellent, I will definitely be back 👍

Thank Reedcottage
TellBTP, Manager at Boston Tea Party Exeter, responded to this reviewResponded 11 May 2017

Hi there, Thank you so much, did you have it with avocado? So damn good! See you soon Em

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$13
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Digital Payments, Seating, Waitstaff, Highchairs Available, Free Wifi
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
08:00 - 18:00
Monday
07:00 - 19:00
Tuesday
07:00 - 19:00
Wednesday
07:00 - 19:00
Thursday
07:00 - 19:00
Friday
07:00 - 19:00
Saturday
07:00 - 19:00
Location and Contact Information
  • Address: 84 Queen Street, Exeter EX4 3RP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Exeter
  • Phone Number: +44 1392 201181
  • E-mail
Description
Boston Tea Party is a small family owned independent cafe group serving simple well-prepared food & drinks made with great ingredients, skill and love. Ethically sourced, affordable, feel-good & excellent quality - made from scratch onsite everyday by people who care about what they do. BTP Exeter is one of largest Bostons - not that you can tell from the bustling & busy downstairs. It is the vast & imposing upstairs dining room that proves the real draw to the discerning folk of Exeter. Plenty of room to spread out.
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