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Undercliffe House

Certificate of Excellence
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27 Rock-a-Nore Road, Hastings TN34 3DW, England
+44 7543 817092
Website
Sunday
Closed
Hours:
Tue - Fri 11:00 - 18:00
Sat - Sun 10:00 - 19:00
More Info
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146 Reviews from our TripAdvisor Community

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Showing 146: English reviews
1 review
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Came across this gem of a restaurant on a wet afternoon, fantastic food and friendly service with attention to small details to make a must return venue.

Helpful?
Thank Kingofhearts55
Mexico City, Distrito Federal, Mexico
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Came down from Broadstairs to come back to this place. Brilliant food and the quality and freshness of the food is 10/10! Service is always great and attentive. Service with a smile every day. Can't recommend enough, a must have when visiting Hastings

Helpful?
Thank Alex L
andrew m, Owner at Undercliffe House, responded to this review

Thank you so much for your positive comments, it is much appreciated. More 

Buckingham UK
Level Contributor
8 reviews
6 restaurant reviews
1 of 5 bubbles Reviewed 1 week ago

We visited for lunch today and asked if the soup of the day was still available. It was only about 1.30 pm. We were assured it was and duly ordered. After about 5 minutes the waiter returned to say they had no soup. He appeared completely indifferent about it and certainly did not apologise. Everything on the menu was REALLY... More 

Helpful?
Thank Wycliffe14
andrew m, Owner at Undercliffe House, responded to this review

We are so sorry your experience did not meet with your expectations but your critique would carry more weight were it not littered with barbed comment and inaccuracies. Your belief about everything on the menu being REALLY expensive is a matter for you and your pocket but thankfully our near 15 years in this establishment and our many returning customers... More 

Rye, United Kingdom
1 review
3 of 5 bubbles Reviewed 1 week ago

Meal well cook and nicely presented. Our disappointment came with the bill, we were charged £1.00 for two small pots of tomato ketchup. Given the burgers we had were £12 each this seemed excessive and left us feeling conned. Such a shame we will not return.

Helpful?
Thank coopdenereaz
andrew m, Owner at Undercliffe House, responded to this review

Thank you for your review. We are sorry that you felt the extra charge for your sauces was excessive but we believe it is both democratic and equitable that those customers that choose to have any additional items should pay for them rather than pass it on to customers in the general pricing. It is clearly pointed out on the... More 

Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Making most of a rare summer March day, we had a day out to Hastings. I've had a craving for fish & chips for ages and I can honestly say the fish and chips I had today was the best I've had! The batter wasn't at all greasy, and fish was beautiful!! So pleased I wasn't disappointed and will definitely... More 

Helpful?
Thank Scarysarey
andrew m, Owner at Undercliffe House, responded to this review

Thank you for your review? We look forward to seeing you again. More 

east sussex
Level Contributor
96 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Had a very nice lunch here. The food was well cooked and very tasty. I had cod bites which were super and fish very fresh. My one criticism is the price of the wine, much above what we pay in nearby restaurants so may deter us from returning

Helpful?
Thank mrspink3
andrew m, Owner at Undercliffe House, responded to this review

Thank you for your review. We are sad that you felt our wines were not within your usual budget. We attempt to offer the best quality wine at various price points and given the overwhelming​ feedback we have received to date we believe we have gotten the right balance. We do hope we see you again. More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Me and my friend went here for lunch I had the prawns but asked for them to be de -shelled the owner couldn't have been more rude muttering under his breath " I don't know what's wrong with people " he also went on to say I would be charged more to be de-shelled I have extreme and very visual... More 

Helpful?
Thank Danielle L
andrew m, Owner at Undercliffe House, responded to this review

Thank you for your review. Unfortunately whomever it is you are referring to as the owner is incorrect as I was not present when you placed your order or when it was cooked. I have spoken to the person that served you and they are certain that you made no mention of your skin condition when you placed the order... More 

Milton Keynes, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 5 weeks ago via mobile

Had lunch today, skate for myself and my husband had cod, super fresh and beautifully cooked and presented. Staff very pleasant, cafe/bistro very clean, we will go back!

Helpful?
Thank couple1948
andrew m, Owner at Undercliffe House, responded to this review

Thank you so much for your positive comments, it is much appreciated and we hope to see you again soon. More 

Rochdale, United Kingdom
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 February 2017 via mobile

Really lovely lunch with friends - fresh food, good service, nothing was too much trouble and very child-friendly too 😊 would highly recommend this place.

Helpful?
Thank LaPasionara
andrew m, Owner at Undercliffe House, responded to this review

Thank you. We really appreciate your positive comments, it helps us in ensuring we meet our customers' needs. More 

Waltham Abbey, United Kingdom
1 review
5 of 5 bubbles Reviewed 15 February 2017

On a business trip found this lovely place for lunch. Very welcoming with a pleasant atmosphere. We had the Moules Marinere as a sharing starter followed by cod & chips. both absolutely delicious. We had the Kent beer which we had never tried before and was very nice. Service was very good. All in all a very pleasant lunchtime experience.... More 

Helpful?
Thank barker-susan
andrew m, Owner at Undercliffe House, responded to this review

Thank you for your positive comments it is much appreciated. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$6 - US$31
Cuisine
Seafood, Mediterranean, Vegetarian Friendly
Meals
Brunch, Lunch, Dinner
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Kids, Local cuisine, Cheap Eats, Child-friendly
Open Hours
Sunday
10:00 - 19:00
Tuesday
11:00 - 18:00
Wednesday
11:00 - 18:00
Thursday
11:00 - 18:00
Friday
11:00 - 18:00
Saturday
10:00 - 19:00
Location and Contact Information
  • Address: 27 Rock-a-Nore Road, Hastings TN34 3DW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Sussex  >  Hastings
  • Phone Number: +44 7543 817092
Description
Far from the madding crowd, under the cliff at the car park end of rock-a-nore road. we are known for our top quality fresh food at reasonable prices. dog & child friendly and fully licensed. free parking available nearby after 6pm.

Questions & Answers

Questions? Get answers from Undercliffe House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?