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The Exhibition Rooms

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69 - 71 Westow Hill Crystal Palace, London SE19 1TX, England
+44 20 8761 1175
Sun 12:00 - 21:00
Tue - Thu 17:00 - 22:30
Fri - Sat 12:00 - 22:30
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262 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 260: English reviews
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Catasptrophic. Won't return as service was terrible which is a shame as food is good and some of the staff were friendly and doing what they could under the circumstances. Took 25 minutes to order drinks for 2. Food was okay but overpriced for what it was. Wine list offers 250ml or bottle but when we ordered a glass it's... More 

1 Thank Marianne L
London, United Kingdom
1 review
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Food was 2 hours late even though we booked our tables. Food was pre ordered but lots missing or late on the day. Main was cold and not too order. Gave up waiting for desert at 12.40am!! Still charged full price. Only one Male waiters tried to rectify matters, but the team let him down. My party and I will... More 

Thank msFoxyB
Bristol, United Kingdom
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

Didn't suffer from the lengthy waiting times or poor food experienced by other recent reviewers but the service has most certainly gone downhill at what used to be a good spot. My friend arrived before me. Asked for a Bloody Mary. Waitress looked puzzled and disappeared. Never came back. He told me about this when I arrived. All waiting staff... More 

1 Thank berlinvisit0r
London, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 18 February 2017

Came in a few months ago and didn't have the greatest experience however after getting a discount and a thorough apology from the friendly manageress (and the food is very good if you ever get it) we thought we would try again but it seems with every visit it gets worse. Came in on Valentine's Day and it was terrible... More 

3 Thank lillygoodwill
Greater London, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 15 February 2017

Valentine's night, decent food but very poor service. Had to ask for the drinks menu then went to get it myself. 1.5 hours 'til the main course arrived. Glasses left on table, had to ask for steak knives, had to ask for desert menu. Everything painfully slow and uncaring. Even had to go to the bar to pay as I... More 

2 Thank JamesWLN
2 reviews
1 of 5 bubbles Reviewed 12 February 2017 via mobile

A terrible experience from the off.... We waited 25 minutes for our drinks to be told the draught beer we ordered had run out...There were piles of empty glasses everywhere with lots of young people working looking totally lost....Goats cheese salad was totally cheese free and the soft shell crab starter was basically a bit of crab shaped batter. Main... More 

Thank Jonathan H
Level Contributor
64 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 28 January 2017 via mobile

Really disappointed with my experience at the Exhibition Rooms, had been there previously in the evening and really enjoyed myself. However, I was there with a group of 10 for my friend's birthday lunch today and felt that the staff really let down the visit. Although not rude, they were unprofessional, disorganised and inexperienced. I arrived to find that the... More 

Thank Ruth M
London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 25 January 2017

Arrived at restaurant 7.30. With three friends. Waited 20 mins for menu. it was steak night but told chips not available so ordered dauphinoise potatoes and 2 starters and bowl of olives. ten mins later told dauphinoise potatoes not available so reluctantly ordered boiled potatoes. ten mins later told Olives not available so reluctantly ordered bread and balsamic/olive oil. two... More 

2 Thank 707irene707
London, England, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 2 January 2017 via mobile

Came here for an impromptu New Years Day dinner last night, having not been in for a while. The food was as good as it's ever been and the menu had plenty of new dishes. The 'cave' downstairs has been opened out to provide seating and the courtyard garden has had a makeover and now has an additional gazebo and... More 

Thank Andy P
Level Contributor
7 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 30 December 2016 via mobile

The restaurant was empty when we arrived. We weren't put off. We are adventurers. It was cold outside and warm inside. We were also excited by the offer of 3 courses for 21 quid. I was with my dad who has to eat gluten free. They had loads of stuff he could have and were happy to answer his basic... More 

Thank Peter L

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$31 - US$56
European, British, Gluten Free Options
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Romantic
Open Hours
12:00 - 21:00
17:00 - 22:30
17:00 - 22:30
17:00 - 22:30
12:00 - 22:30
12:00 - 22:30
Location and Contact Information
  • Address: 69 - 71 Westow Hill Crystal Palace, London SE19 1TX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 8761 1175

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Exhibition Rooms and other visitors
2 questions
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Questions? Get answers from The Exhibition Rooms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?