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The English Tea Room at Brown's Hotel

Brown's Hotel | Albermarle Street, London W1S 4BP, England
+44 20 7518 4155
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Overview
  • Excellent57%
  • Very good19%
  • Average15%
  • Poor7%
  • Terrible2%
Travellers talk about
“scones” (234 reviews)
Closed Now
All hours
CUISINES
European, British, Gluten Free Options, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Brown's Hotel | Albermarle Street, London W1S 4BP, England
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Reviews (740)
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1 - 10 of 740 reviews

Reviewed 1 week ago

We experienced the worst service and rudest waitstaff possible. It was not just our table but the four tables in our section. After being at our table for almost 1 1/2 hours we had only received our tea sandwiches and when we asked about our...More

Thank Andrea S
Marco_Novella, Managerial Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 1 week ago

Dear Guest I sincerely do apologise. Here at Brown's we pride ourselves on exceeding the expectations of our guests and I am disappointed to hear that this was not the case upon this occasion. A member of the team is in contact with you and...More

Reviewed 2 weeks ago

Beautiful setting. Their breakfast's have been lovely. The cereals are really good and they have many food items to choose from including eggs, meats, yogurts, different juices, pots of tea are brought to your table. Buffet style.

1  Thank Ifeelpretty01
Marco_Novella, Managerial Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 2 weeks ago

Thank you for your glowing review regarding the English Tea Room at Brown's Hotel. I am delighted to hear of such a positive experience and will not hesitate in passing your comments on to the team.

Reviewed 3 weeks ago

The service cannot be faulted & the traditional old English décor is as expected. he tea drink selection is excellent. The food was all very traditional & good, but dare I say "a little boring"! I'm a great believer in tradition but feel a little...More

1  Thank Razzi-B
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 2 weeks ago

Thank you for your comments following your visit for Afternoon Tea in The English Tea Room. I was so pleased to learn that you enjoyed our traditional tea service and I would recommend that you try our Tea-Tox Afternoon Tea by Madeleine Shaw if you...More

Reviewed 4 weeks ago

SInce we have tried many afternoon tea in London, we can see that this tea salon is more sincere and respectful to the tea culture and afternoon tea service. We had a satisfying service from Miguel and had a wonderful moment in the classical/ old...More

1  Thank MegFUJI
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 2 weeks ago

Wow, what a fantastic review! It is such a pleasure to hear that you had such a memorable visit. I look forward to sharing your kind words with all the team and hope to welcome you back in the future.

Reviewed 4 weeks ago

Chose this venue to have afternoon tea as the atmosphere is more relaxed than some of the other venues around London Staff are very attentive to all your needs explaining all ingredients as they arrived You can eat as much as you like and have...More

1  Thank CCDH
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 2 weeks ago

It is so wonderful to hear that you enjoyed Afternoon Tea in The English Tea Room. I look forward to sharing your kind words with the team and hope we are able to welcome you again soon.

Reviewed 4 weeks ago

I went there with other women for afternoon tea. It is said that Brown's is considered the quintessential place to have English tea in London, so I was very excited. The hotel is classically gorgeous, the flower arrangements are luxuriously wild, and there is what...More

2  Thank World_Vagabond
Reviewed 14 May 2017 via mobile

We went as a group to one of the private rooms for a 70th birthday celebration. The service was excellent and the traditional tea was very traditional - as it should be!Nicely done.More

Thank Emyr1
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 19 May 2017

It is so lovely to hear of your celebratory Afternoon Tea Experience. From the food to the Service, I am so pleased to her that you all enjoyed the visit. I look forward to sharing your kind compliments with my team and do hope we...More

Reviewed 10 May 2017

I had had tea at Brown's several times in the past so, when I returned to London, I booked it. The rooms are lovely, but the service was very poor. Late in bringing tea and, once I was served, they completely forgot about me. Scones...More

3  Thank lafamillesegal
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 19 May 2017

Many thanks for your comments. I was sorry to hear that the service was not as it should have been during your last visit to The English Tea Room. I have shared your comments with the management team for their review and hope we are...More

Reviewed 9 May 2017

If you get a choice of where to have Afternoon Tea this should be at the top of your list. We visited Brown's Hotel for Afternoon Tea for our anniversary and we weren't disappointed. The venue - what you might expect from the oldest hotel...More

Thank John C
Reviewed 8 May 2017

Yes, I took mum for a belated Mother's day celebration. It was nice, sandwiches and cake unlimited, good substitutes but was disappointed with the chocolate substitutes, I love dark chocolate and wasn't able to have anything chocolatey because they had put yucky banana in it....More

Thank shayjay2017
Marco_Novella, Managing Director at The English Tea Room at Brown's Hotel, responded to this reviewResponded 19 May 2017

Many thanks for taking the time to review your recent celebratory visit for Afternoon Tea. I was sorry to hear that the chocolate and banana dessert was not to your liking. Our pastries do change seasonally and I have shared your comments with the Chef...More

Nearby
Mayfair
Set beside some of London's best parks and home to
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London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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Questions & AnswersAsk a question
pettusfamilee
Is it acceptable for men to wear collared shirts with denim pants to the Tea Room?
22 January 2017|
Answer Show all 3 answers
Response from jshayden | Reviewed this property |
Collared shirt is a must. When I was there I noticed two people with jeans on, I think you'll be fine but would strongly suggest a pair of non denim pants, it is afternoon tea.
0
Votes
pettusfamilee
Can you tell me if it would be acceptable for men to wear colored shirts and denim jeans at this team room?
22 January 2017|
Answer Show all 11 answers
Response from GwynethG306 | Reviewed this property |
I think the shirt might be Ok to wear, so long as it is smartish, but i believe denim jeans are unacceptable. I am told the hotel has a dress code and jeans are not permitted. I think this is fair enough as it is a nice... More
1
Vote
Rachel L
Does this offer refill on scones?
8 August 2016|
Answer Show all 6 answers
Response from StuartJohnsonLondon | Property representative |
Happy Afternoon Tea Week! Afternoon Tea in The English Tea Room is unlimited. Our team will happily replenish the sandwiches and pastries upon request. I hope we are able to welcome you soon.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$38 - US$64
Meals
Brunch, Lunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Child-friendly, Romantic
Open Hours
Sunday
12:00 - 17:00
Monday
13:00 - 16:00
Tuesday
13:00 - 16:00
Wednesday
13:00 - 16:00
Thursday
13:00 - 16:00
Friday
13:00 - 16:00
Saturday
12:00 - 17:00
Location and Contact Information
  • Address: Brown's Hotel | Albermarle Street, London W1S 4BP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7518 4155
  • E-mail
Description
For a slice of traditional London life, enjoy the fabled Brown's Afternoon Tea in our award-winning English Tea Room. Take your pick from over 17 teas - including Brown's own blend - and a selection of sandwiches, scones, cakes and pastries. The surroundings are a perfect blend of old and new. Original wood panelling and antique fireplaces sit comfortably with Paul Smith floor lamps and contemporary artwork.
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