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The Horniman at Hay's

$$ - $$$
Neighbourhood:
Southwark
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Unit 26 Hay's Galleria | London Bridge, London SE1 2HU, England
+44 20 7407 1991
Website
Today
10:00 - 00:00
Open now
See all hours
Hours:
Sun 10:00 - 10:30
Mon - Tue 10:00 - 23:00
Wed 10:00 - 23:30
Thu - Sat 10:00 - 00:00
More Info
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762 Reviews from our TripAdvisor Community

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Showing 564: English reviews
Kent, United Kingdom
Level Contributor
7 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

My wife, two children (4&1) and I visited the Hornimans while trekking around the various tourist attractions in the area. We decided to grab dinner before getting the train home thinking it would cap off our "big day out" nicely. We choose the Hornimans based on it's amazing view over the Thames. I wasn't expecting much given its looked like... More 

Helpful?
Thank Blusonic
Level Contributor
1,495 reviews
1,158 restaurant reviews
common_n_restaurant_reviews_1bd8 592 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

The horniman pub is a great location on the south bank of the Thames not far from London bridge. It looks great externally and Internally and is very busy with a mix of tourists and workers from local offices and commuters. Service was very mixed and whilst a great atmosphere in place, service seemed slow and overall an average customer... More 

Helpful?
Thank Paulsmithcasty
General Manager A, Manager at The Horniman at Hay's, responded to this review

Hi Paul, Thanks for taking time to give us this honest review or your experience here at The Hornimans. We are very glad that the ambiance and estate itself impressed we are concerned that our service levels ere left wanting. We do plan on reinvigorating our team with some planned customer service training, reviews such as yours are invaluable in... More 

Perth, United Kingdom
Level Contributor
771 reviews
461 restaurant reviews
common_n_restaurant_reviews_1bd8 282 helpful votes
3 of 5 bubbles Reviewed 1 week ago NEW

London Bridge & More London is all new to me so I was intrigued and impressed with the recent developments and chose to stroll around along the riverside. Hornimans was very busy but I was drawn in by the location and the fish / seafood dining offer. I managed to find a seat at the back underneath the "full table... More 

Helpful?
1 Thank FairCityFrasie
General Manager A, Manager at The Horniman at Hay's, responded to this review

Hi Frasie, I'm sorry we didn't manage to make a better impression on you during this visit. We love receiving feedback and had you of told us on the day you weren't satisfied with the size of the portion I'm sure we could have brought you seconds happily. You are correct, at different times of the day the atmosphere does... More 

London, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 1 week ago NEW via mobile

Visited here after a business meeting with my partner on St Patrick's day. Gorgeous bar in a fantastic location. Being St Patrick's day we both decided that Guinness was the perfect drink to start the day with. Unfortunately the bartender who served me clearly wasn't feeling the festive spirits like everyone else in the pub, her first interaction with us... More 

Helpful?
Thank 810britishfoodie
General Manager A, Manager at The Horniman at Hay's, responded to this review

Hi, What a dreadful experience you've had here, I wish you had of made it know to a manager on the evening as we would have been happy to deal with it then. I'm genuinely sorry that you were subjected to such poor service. There seem to have been a spate of customer service issues on the evening and I... More 

Lond
Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

I would like to make a complaint about my experience in your establishment last night. My 3 friends and I attended for drinks as we regularly do in the horniman at hays, as it was St. Patrick's Day, my friend wanted to order shots of baby Guinness (Tia Maria/Baileys). When she approached the bar she was told by a rude... More 

Helpful?
2 Thank Shelley M
General Manager A, Manager at The Horniman at Hay's, responded to this review

Hi Shelly, Darren here, I've contacted you directly and hope we've resolved this terrible situation to your liking. Thanks again for reaching out to us. More 

London, United Kingdom
Level Contributor
66 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 1 week ago

This place good refitted last summer. First time I had been here since it reopened. Stopped here just for a beer but everyone else food was looking good, I wasn't that hungry but had some soup and bread which was great. Would definitely plan to eat next time I come here.

Helpful?
Thank MIADangerous
General Manager A, Manager at The Horniman at Hay's, responded to this review

Thanks for the feedback, Miadangerous. We strive to provide excellent service to our customers at The Horniman at Hays. More 

Malvern, United Kingdom
Level Contributor
139 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Thought it would be a good idea to pop in here after a really pleasant evening meal next door at the restaurant. Well, that was a mistake. If you want a quiet drink forget it here on a Thursday evening. If you can find a table that still doesn't have the previous occupants detritus, good luck. If you can get... More 

Helpful?
Thank Mark C
General Manager A, Manager at The Horniman at Hay's, responded to this review

Mark C, thank you for leaving this detailed feedback about your experience with The Horniman at Hays. If you'd like, please contact us to make your experience a positive one. The Horniman at Hays, 442074071991 More 

Bourton-on-the-Water, United Kingdom
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Went here for a celebratory work lunch. We were able to reserve a table within 2 days notice - and could be between 12-16 people. AS it was a relaxed lunch, we were able to order once there - and there were 7 of us eating - all having different things/different drinks - but the waitress got the order spot... More 

Helpful?
Thank PhilipCarman
General Manager A, Manager at The Horniman at Hay's, responded to this review

Thank you for leaving this detailed feedback about your experience with The Horniman at Hays. Thank you very very much. More 

Level Contributor
23 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

I've been here a couple of times over the past 3 years and that's mostly down to the location being quite central for tower bridge around London Bridge I visited here on Saturday afternoon, it was impossible to get a seat! There were only 4 of us and we were left standing even with a heavily pregnant friend! This is... More 

Helpful?
Thank Kira k
General Manager A, Manager at The Horniman at Hay's, responded to this review

Kira, we regret that you had a negative experience with us, but are glad you brought this to our attention. It was closed this week on Monday as staff illness. So sorry. More 

Billericay, England, United Kingdom
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Visited with a large group and was able to find a seat no problem. Food was really good, and standard selections of drinks you would expect from a Nicholson pub. My only comment would be they could do with 1 or 2 more bar staff, those working worked hard and whilst not big queues at the bar overall a few... More 

Helpful?
Thank Andy G
General Manager A, Manager at The Horniman at Hay's, responded to this review

Andy G, thank you for leaving this detailed feedback about your experience with The Horniman at Hays. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$5 - US$15
Cuisine
Bar, British, Pub, Vegetarian Friendly
Meals
Brunch, Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, View, Bar Scene, Child-friendly
Open Hours
Sunday
10:00 - 10:30
Monday
10:00 - 23:00
Tuesday
10:00 - 23:00
Wednesday
10:00 - 23:30
Thursday
10:00 - 00:00
Friday
10:00 - 00:00
Saturday
10:00 - 00:00
Location and Contact Information
  • Address: Unit 26 Hay's Galleria | London Bridge, London SE1 2HU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Southwark
  • Neighbourhood: Southwark
  • Phone Number: +44 20 7407 1991
Description
You will find The Horniman at Hays in London Bridge within a short stroll of HMS Belfast, Tooley Street and London Bridge Tube - however you won't find another like it.Step in to discover a traditional pub of unique character, revered for its eclectic range of real ales and its quality pub food, which are served, as they should be, with a generous measure of famous British hospitality.The Horniman at Hays is one of many rare gems in the Nicholson's collection of great British pubs, reputed for their distinctive buildings, intriguing history and vibrant atmosphere.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Horniman at Hay's and other visitors
2 questions
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London, England, United Kingdom
5 days ago

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Questions? Get answers from The Horniman at Hay's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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